How to fix Error Code 10002038 in Helldivers 2

Helldivers 2 screenshot of the Acquisition Center

Unfortunately, server issues like Error Code 10002038 in Helldivers 2 were a normal thing in the game’s earliest days. Server problems have been plaguing the game since its launch. Although developers are working to patch these issues, sometimes you will have to try to fix them yourself. Read on and we will go over steps you can try to resolve Helldivers 2 Error Code 10002038.

Steps to fix Helldivers 2 Error Code 10002038 

As with many server issues, there is no one solution for everyone. Many things can be the cause of this kind of error, but there are also several ways to try and fix it. Try the following steps to attempt to resolve this issue.        

Check Server Status of Helldivers 2

Firstly, as this is mainly a server issue, make sure that you check the server status for Helldivers 2. From time to time, servers will go down if they are experiencing issues or scheduled server maintenance. If login servers are currently down you will have no option but to wait until they come back online again, since the error is on the developer’s end. 

PS5 Helldivers 2
  • Enlist in the Helldivers and join the fight for freedom across a hostile galaxy in a fast, frantic, and ferocious third-person shooter.
  • Become a Legend – You will be assembled into squads of up to four Helldivers and assigned strategic missions. Watch each other’s back – friendly fire is an unfortunate certainty of war, but victory without teamwork is impossible.
  • Loadouts – Rain down freedom from above, sneak through enemy territory, or grit your teeth and charge head-first into the jaws of combat. How you deliver liberty is your choice; you’ll have access to a wide array of explosive firepower, life-saving armour and battle-changing stratagems… the jewel in every Helldiver’s arsenal.
  • Requisition – Super Earth recognises your hard work with valuable Requisition. Use it to access different rewards that benefit you, your squad, your destroyer ship and our overall war effort.
  • Threats – Everything on every planet wants you dead. That’s what we’re dealing with. Each enemy has distinct and unpredictable characteristics, tactics, and behaviour – but they all fight ferociously and without fear or morality.

Disable Crossplay

The crossplay feature has been a problem since day one for Helldivers 2 and is the root of many connectivity issues. Although crossplay is a great part of modern gaming, disabling it might solve this error for you. Until developers fix this, it is better to play the game with Crossplay functionality turned off.  

Restart your platform

Restarting the platform you play Helldivers 2 on can be the solution for various errors and issues. A simple restart of your gaming platform will close down everything that was running before, and start the system afresh. This can solve many issues along with connectivity errors.    

Check your connection and restart your router

Server issues can be caused by problems with poor internet connectivity. Sometimes this can be solved by restarting your network router. Disconnect your router from its power supply, and wait a few minutes before replugging the device back in. After the router gets fully booted up, you should try launching the game to see if this has helped.

Bear in mind that Arrowhead Game Studios are working on fixing these issues every day. Patches and hotfixes are frequently released so this error may soon get a permanent fix.

These where the steps that you can try to fix Helldivers 2 Error Code 10002038, and if you are looking for more information on the game check out our articles on What Are All Stratagems in Helldivers 2, Can You Play Helldivers 2 in Couch Co-op, and How to Fix Not Getting Any XP in Helldivers 2.


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