Xbox360 Problems Solved! Its All Your Fault!

There has been some waves made around in some Xbox360 forums lately about a possible cause for massive system failure. Turns out, according to this official tech support report that the power brick is itself a surge protector and we as an owner should NOT plug the power brick into any further surge or extension cords...

[aggh im on fire]

Just admit you messed up MS and then you can put this sorry story behind you. You have a great machine in the 360 but these stories are not going to go away until you own up to the fault, Fix the problem, extend the guarantee's for people who have already brought one and you might just win this time round.

[the_round_peg]

What is FUD?

http://www.cavcomp.demon.co...

http://www.csoonline.com/re...

FUD only works for people who are ignorant of such a marketing tactic could possibly exist. So, everytime you see a FUD, just educate them: let them know that Sony is using FUD on an epic scale against Xbox 360. Show them the links. Let them know what FUD is.

[uxo22]

Okay, so where is the official press release to support this story. Blog, blog, blog. Lately no one has supporting documentation about anything that they say. And everyone else just like lemmings just jump on the bandwagon and follow alone.

Whatever happen to people supporting the Bullsh!t with facts. I'm taking this one with a grain, no a pound of salt.

I have had my power brick plugged into a UPS/Surge protector since I got it and have had no problems whatsoever. Whatsoever!

Please correct me if I'm wrong, but this link http://support.microsoft.co... (which was included in the above article) says nothing about a UPS CAUSING the problem. It say not to use a powerstrip or surge protector, but it never said it's the problem. Eliminating things from the mix is a standard troubleshooting technique.

Also, what's with this "my friend" (Forum link in the article)BullSh!t can't your friend speak for himself. (Another fanboy tactic to make something out of nothing.)

I am amazed at the level to which people will stoop to give something or someone a bad name. Incredible. @TalorB below - YOU ARE 100% on point. Well Said.

[gameforall]

Listen to Windows Weekly 29 Podcast and hear from Paul Thurrott on how he personal knows of about 1/3 failure rate of the Xbox 360.

[uxo22]

Okay, so what does podcast 29 have to do with Blogs being posted with no supporting documentation?

[TaylorB]

The basis of the article can be seen here: http://support.microsoft.co...

Many technical support sites will include extra information and/or troubleshooting information to help isolate issues.
Under safeguards it lists : Plug the power supply directly into a known good wall outlet. Do not use extension cords or power strips.

All this means is that plugging your powerbrick directly into a good wall outlet might eliminate any issues or the possibility of issues that could arise from a bad extension. Does this mean that plugging it into an extension or powerstrip will destroy your 360? Of course not. I'm going to break an internet rule and write in all caps here: A TECH SUPPORT PAGE IS GOING TO ASSUME YOU ARE HAVING AN ISSUE ALREADY. Therefore, it's understandable for it to suggest common troubleshooting techniques.

An analogy if you will: When encountering issues with your internet, what's one of the first things you do? You want to eliminate any additional connections between you and the source, namely, a router. Using a router can cause issues with your internet connection, does this mean that doing so will permanently damage your connection? No.

Can an extension cable or power strip be causing an issue with your 360? Absolutely. Does it happen often? No. But if you're having to search the 360 Help and Support due to an issue with your power supply, it sure as hell could be an issue.

This blog post is ridiculous, and I feel more stupid after reading it. This guy may have taken 2 years of Engineering Physics, but it sounds like he hasn't even taken 2 weeks of Logic and Reasoning.

[candystop]

Nice one TaylorB!

[Thugbot187]

Taylor B very nicely stated.

[WafflesID]

bubble for you

[the_round_peg]

I notice that TaylorB lost a bubble after he had posted this message. TaylorB posted an intelligent, articulate message to point out the faulty logic of the article - but Sony fanboys can't accept reasons and take away his bubble. That's just pathetic.

[MoonDust]

It's just a trouble shooting step. How does it become a MSFT blames you step?

[Blackmoses]

hahahahahahaha!!!! are you kidding me? Now they are attempting to blame all of their supporters for the problems their units are having? Are you serious? LOL!!!!!!!

Excuses Excuses....first it was a bad solder joint, then it was the heatsink, now it our fault....LOL!!!!
Man talk about owning up to your mistakes....

[paracardium]

Of coarse who elses fault would it be lol

[BIadestarX]

mmm... the daily dose... of Sony fanboy most favorite xbox 360 flame material has arrived.

A friend of mind told me abou this... they told him not to plug the brick to a surge protector. He sent his xbox 360 for repairs.... he comes to me with a smile and told me... "ooops... not only that I was using a surge protector... but since i don't have enough room I have my box 360 on top of my cable box, which is on top of the DVD player and my PS2 on top of the xbox 360... man is hot there.... I know I messed it up... hehe"... at least microsoft is fixing it for free... no matter what. So, if they give you a tip to make help you not mess it up again... while fixing it for free... what's the problem with that? It's not like they are saying... it's your fault and we are not fixing it.

[WafflesID]

ANY idiot knows that you NEVER daisy chain spike suppressors. Common knowledge.

However its not common knowledge that the 360's power brick is a spike suppressor itself. I didn't even know that.

Makes perfect sense to me. But then again I've actually seen this with computer motherboards.

Wonder why the idiot writing this blog denies the fact that you can't plug in a spike suppressor into another spike suppressor?

[Gamingisfornerds]

You say that as if they're doing us a favour. Thank god for MS! [/sarcasm]

That's the whole point of waranty, it isn't something MS invented to do us beloved gamers a favour!
When your 360 breaks down after the warranty expires, you have to pay up. No "fixing for free" there.

The 360 has a great software line-up, but some serious faulty hardware.
I would've gotten rid of my 360 if it weren't for games like Mass Effect, Too Human etc.

Oh, and for the record. My 360 broke down after taking great care of it, without plugging it in a surge protector or whatever excuse rabid fanboys come up with these days.
It's not my fault, it's MS's fault. DEADSIMPLE!

[dantesparda]

Exactly, but the problem is that these fvcking fanboys cant accept the fvcking truth! They try and blame it on Sony and their fanboys, which is just fvcking ridiculous! and shows just how stupid these fvcks are! I know for a fact that these machine are breaking down left and right, cuz i know enough people who have had theirs break on them. And thats not even counting the countless other people all over the internet. The machine is faulty fanboys, accept it! And then to have it break down on people 2 and more times!? This is completely unacceptable!

[THAMMER1]

That is crazy dantesparda. WTF you been smoking? I think you are only trying to justify your bashing. Just stop it. People are blaming Sony fan boys for the FUD and desperate B.S.

[sak500]

BTW, i use stabalizer and hasnt screwed up my 2nd 360 after using for 13 months.

[ImWithStupid]

and you have the FVCKING NERVE TO CALL THE PS3 a PAPERWEIGHT??

look up the word tool and see if your picture is there moron.

LMAO look at all these xbortions in COMPLETE DENIAL that their console of choice is a complete POS. Maybe you idiots should take up another hobby as you don't deserve to own a PS3 once Microsoft's gaming division folds like a cheap deck of cards.

[power of Green]

Remenber to vote these contributors on their posting habbits and quality of posts. Don't forget to vote by entering this thread through the report link and vote. Take back this site restore the balance. End the digging in forums for dirt to create agenda driven news. Please ebter through the report link when seeing these kind of flame post and take the right of foolish contributors to post news.

[evilmark220]

thats bull s*** my 360 is plugged in to a extension lead and nothing has gone wrong with it

[Shake]

I Had my 360 plugged in a extension since june of last year and nothing has gone wrong.

[Thugbot187]

Both me and my roommate have our 360's plugged into a surge protector and not problem.

[gazza]

Not all extentions leads are surge protectors too, some are just extention leads.

[markfield]

whoever approved this story is a moron. This is about normal troubleshooting procedures for power supplies, not even related to the 3 rings of death - and also, how is this 'blaming us' ?!? - retarded. This whole n4g site is at risk from these kind of hateful/misguided posts and we need to be more careful of the news items we approve... and just coz it's a news item from an established site like loot-ninja doesn't mean it's worthy of reporting.

[power of Green]

Crazyglues (1) - 4 minutes ago
drtysouf21 (1) - 54 minutes ago
BubblesDAVERAGE (1) - 10 hours ago
julianwan

[TaylorB]

Aaaaaandd... it just go approved. Why? I have no idea.

[kspraydad]

You need to implement some type of restrictions on the number of stories one individual can submit or approve.

This story (and I'm no X fan) is completely lame and it was pointed out as such 10+ during the approval process and STILL got approved.

I'm feeling that I am wasting my time contributing to your site as there is no quality control of the moderators it seems.

[Thugbot187]

I know what you mean I've pointed out duplicates or stories that come from fake sources or where the contributor tried to make a story off a chart they read incorrectly and somehow it still gets posted.

[razer]

Is it a coincidence that all those people are Sony Fanboys? 1 in particular who tries to act balanced but really is just a FB in disguise.

This whole news post is a freaking joke!

[WANDA]

ya i approved it when he said he would change the article, i also put in a report, you know, admitting it was a completely sensationalized story based on an old report.
at least that way all you people who are giving it attention would blame yourselves for clicking and not me for approving

[xRiotmanx]

Im no fanboy but i think the X360 should of worked on that power brick more i had my ps3 and X360 since day one im not lieing my X360 broke 3 times and ps3 not once

[MoonDust]

creating new names just to accept this fake story!

[ItsAsinghTing]

an extension lead is to blame!?

HAHAHAHAHAHA!

i starting to like this site, what next "Hugging the X360 once aday prevents the 3rings"

[the_round_peg]

What is "FUD"?

http://www.cavcomp.demon.co...

http://www.csoonline.com/re...

FUD only works for people who are ignorant of such a marketing tactic could possibly exist. The best way to counter a FUD is to expose it.

So, everytime you see a FUD, just educate them: let them know that Sony is using FUD on an epic scale against Xbox 360. Show them the links. Let them know what FUD is.

[kspraydad]

that have NOTHING to do with the article...can you please submit to N4G for consideration?

[tehcellownu]

haha..microsoft been blamin the consumers from the start..i love it when xbots blame themself and all the 360 owners..instead of goin after the main problem..im glad i dont own a 360 at the moment..microsoft will jus step over me..

[WafflesID]

THEN WHY EVEN OPEN YOUR STUPID YAP IN A 360 RELATED ARTICLE?!!

Seriously people

If you completely despise microsoft and everything they do, STAY THE HELL OUT OF the MS related articles so we don't have to listen to your dumbass comments.

Watch the fanboys take the bubbles away now. retards.

[toughNAME]

i agree bubble for you

i would take a bubble away from tehcellownu.....but he doesnt have any :(

[HeartlesskizZ]

I may be the luckiest gamer in the planet, my 360 never got crack,scratch my games or any other problems, maybe because i take care of it as much as my ps3. But i find very stupid from acompany to blame consumers or errors.

[MoonDust]

they never blame anyone this is a fake story by fanboys approved by a fanboy for other dumbass fanboys.

[the_round_peg]

What is "FUD"?

http://www.cavcomp.demon.co...

http://www.csoonline.com/re...

FUD only works for people who are ignorant of such a marketing tactic could possibly exist. The best way to counter a FUD is to expose it.

So, everytime you see a FUD, just educate them: let them know that Sony is using FUD on an epic scale against Xbox 360. Show them the links. Let them know what FUD is.

[kspraydad]

it is very disrespectful.

[the_round_peg]

I can understand why kspraydad is so afraid that people would expose Sony's FUD tactic.

This Sony fanboyism and Xbox 360-bashing idiocy have gone on for too long.

AGAIN, all signs point to Sony is using FUD on an epic scale against Microsoft.

What is FUD?

http://www.cavcomp.demon.co...

http://www.csoonline.com/re...

FUD only works for people who are ignorant of such a marketing tactic could possible exist. The best way to fight FUD is to expose it everytime you see it.

So, everytime you see a FUD, just educate them: let them know that Sony is using FUD against Xbox 360. Show them the links and let them know what FUD is.

[kspraydad]

If you check back I encouraged you to take those links and submit them to N4G to be approved as articles, see comment 15.1.

I merely ask that you stop spamming by linking the same stuff 3 or 4 times in one thread.

That has nothing to to with being a fan of any particular console.

If you check 11.2 you'll see that I tried to get THIS story stopped as it is completely lame. You can also check the report commentary where I said: "This is basic consumer electronics 101. Take a look at almost ANY manual and it will tell you to not use a surge protector. LAME." a full 10 hours before YOU reported the story.

So...although I like to read and comment on Sony news you'll see in my reporting and approvals I try to stop all this FUD (as you put it) from getting to the main site...it seems to be hard to stop though.

I also don't know why you'd think I'm 'afraid' for Sony...um, they are a faceless corporate entity ready to rape cash from you JUST like MS and Nintendo are. I do not own ANY next gen machine.

[Numark]

wow, this got reported so many times and they still approved it. Honestly, take away there contributor status.

[nicodemus]

I play my 360 vertically, with maybe an inch of clearance on either side, the extension cord plugged into a surge protector, and I haven't had any of these problems people are always complaining about. Not one.

If all of these news posts are to be believed, it sounds like I might have the oldest working 360 on the planet! After all, I bought mine day 1, without a warranty, and it's still kicking... Haven't taken special care of it either. In fact, my 360's been through complete hell (shared by a house of 5 college students last year, basically being played about 6 hours a day for 9 months straight). So either I'm a miracle story, or these articles are an exaggeration of a smaller but not systemic problem...

With articles like this, I tend to think the latter.

[deathtok]

Why is this getting approved...

The system seems overly sensitive to voltage variation or something of the sort. The same people have systems that die more than one time while others have no trouble.

[kingofps3]

Just blame it all on the player.

Edit: @ MoonDust
It's you and your 360 that are the losers in this battle.

[MoonDust]

nuff said.

[ElementX]

I'm curious what this has to do with any system failure. It doesn't reference red ring of death or any sort of technical problem other than AN ORANGE LIGHT. Why are people making this into an issue?

From the page...
If the power supply light is orange and the console will not turn on, there may be a problem with the console.

I don't know who wrote this article but they're a dumb @ss. They give a link to a page about orange lights and make it sound like a surge protector is the cause of all of the 360 problems.

[TheMART-sucksdick]

Ive never had the red lights... But i did use the intercooler, which melted the back off my 360. lol

[BubblesDAVERAGE]

The internet is filled with FUD against ps3...this has bases...360 are failing ....that is well known fact...

[toughNAME]

this site is filled with too many 1 bubble sony fanboys

BubblesDAVERAGE ....your now ignored by FIFTEEN people

[Covenant]

I can counter that claim pretty easily:

My first two died while being plugged DIRECTLY INTO THE WALL.

My third has lasted longer than the first two...oh, and it's PLUGGED INTO A SURGE PROTECTOR.

Didn't we hear from MS at one point that NOT plugging it into a surge protector was "part of the problem?"

(I could be mistaken, but I seem to recall hearing that at some point.)

Fix the d@mn problem, MS. Stop jerking us around.

[Covenant]

Hmmm...lost a bubble. Big surprise.

[MoonDust]

I'll give you good feedback, hopefully you will get it back.

[colesy]

honestly, i am on my third 360(the 2nd of which was brand new lasted but 1 week),now i used to be a 360 fanboy but with my experiences with microsoft customer services i got so distraught that i went out and bought a ps3(the best thing i ever done),now for microsoft to tell me that it is my fault is entirely a copout as i had it plugged into a socket all on its own(no extension), i think the experience i had with microsoft alienated me,as i am now a very happy ps3 owner.

[Like a shadow I am]

"i used to be a 360 fanboy..."

The fact that you used the term "fanboy" to describe yourself mean that you were never actually a "360 fanboy". People don't refer to themselves in that manner. i.e., You're lying.

[PS360PCROCKS]

"Liar, liar, pants on fire
Liar, liar, stop your soul from catching
Fire, fire, god and maker
Liar, liar, pants on fire"

Good song...The used!Anyways give him a break I own a PS3 otherwise I'd switch, I loe my 360 so much but it's the most unstable machine ever. I am about to get my third.

[PS360PCROCKS]

about to go on my third! FUC* YOU MICROSOFT!

[blackdragon87]

hell yea i second that shyt!! fuk you MICROSOFT!!!

[colesy]

honestly ,i loved microsoft ,had it from release date(same with original xbox)i still have a 360 (3rd) but for 2 to fail in the matter of weeks really p%$£ed me off(i think the dire customer services basically telling me its my fault that it failed-even though they had excellent ventilation and were never moved swayed it for me).
now i own both and for you lot to go on about sony using FUD against microsoft is hypocritical as which console has recieved the most FUD and which console is the most reliable,i know which one i prefere.

[blackdragon87]

OUR FAULT!! GET THE FUK OUTA HERE! we did make the got damn things so how the hell is that our fault! ....that's the worse excuse ive ever heard of in my life...we don't make the damn things we only buy the pieces of shyt from them!!!

[ElementX]

I still love MS even though I now own a PS3. There are so many exclusives coming out for both systems that it's really hard to hate. If my 360 dies, I can play my PS3 until I get a new one shipped to me. MS extended my extended warranty another year. Way to go MS! I got a free replacement with only shipping charges. I know the 360 has hardware problems but come on! The games are amazing. Come this fall everyone will forget the hardware failures.

I think the new video heatsinks will help. I'm sure they'll be standard in the new 360 hardware. I know MS is a bastard for not admitting to the problems, but from my experience, they have great customer service.

[ThaGeNeCySt]

i've had my 360 plugged in to both a wall outlet & power strip/surge protector... haven't had any problems with either.. since launch btw

[freeza]

lol

[Shaka2K6]

See is microsoft is saying it them it must be true lame your selfs xbugs.
LMAO!

[BIadestarX]

haha! Sony fanboys want xbox owners to accept that the xbox 360 hardware have issues.... oh.. that's it? ... ok... we accept that the xbox 360 have hardware issue... Now what?...

I don't think you Sony fanboys care if we recognize that the xbox 360 have hardware issues.... you want us to run to the store and get a PS3 so we can be Sony leg humpers like each one of you. Why should we stop playing the games we want to play to watch blu-ray movies?
If I already own an xbox 360.. and it brakes... why would I run to the store and get a gameless console (PS3) for $600 when I can own a 2nd xbox 360 (core) for $299... that way... even if the xbox 360 breaks every month.. I always have one to play with? and guess what!? I get to play games.

You are happy with your PS3? Good for you. I own an xbox 360... and don't give a $h!t if it breaks every month... than why should you care for me!? if I want to buy 5 xbox 360... what's in it for you?

The same way... I can't make you buy an xbox 360 and convince you that the PS3 is nothing more than a blu-ray player that has no games.... you can't convince me... to go to the store and spend $600 of my own money on something I'm not interested on... (yes you are not paying for it). @#(*& Sony! (&*@!#^ Plastation and #$(%*&$ all Sony fanboys that want to force people to buy the GrillStation 3.

[WafflesID]

hahahaha

bravo.

[darkdoom3000]

goodie, fanboys dont want you to buy it, they just brag about it, and say how aweseome it is and think theres no flaws..

dont take it out on Sony or Playstation, take it out on the fanboys!

Fanboys are weird,
They would probally-Destory sony/microsoft and Killing all sony/microsoft FANS and fanboys rather than curing cancer, or winning a million dollarz

[Daxx]

I f*cking hate this site. I'm deleting my profile and never coming to this battle zone for flamers ever again. I remember when I used to go to xbox360news.com but now that is gone because it merged with this N4G. It should be renamed Sales Stats 4 Gamers or Flamers 4 Gamers because this is all it has come to now. Every PS3 owner and 360 owner battling over a retarded subject like video games. This is not Politics people! Videos games are a form of entertainment. Goodbye flamers and good riddance to this f*cking site.

[tomfoolery]

You copied and pasted this from the Metal Gear Solid blog!!!!!!
O.K. .......quit whining and fvck off!

[Also Known As]

360 fans to unite like the @sshole sony fans do. They like to approve BS articles that give the 360 a bad rap and dissaprove of the articles that are positive, they even go as far as to create bogus stories because they are desperate because they know that the ps3 is in trouble this time and since the webmaster of this site has freed himself from any blame of being biased because of the nature of how this site is designed we have to do the same things that the sony fanboys are doing. Why is it important? because wether you realize it or not this site has become one of the major players for online gaming news, many thousands of gamers stop here to get their news and many ,many of them arent even registered so we are not aware of them.

DEATH TO THE F@GSTATION FOREVER!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!

[Says you]

You are already humping a leg and thats Microsh1ts! leg so the stuff you just said to the PS3 fanboys is kind of useless when its the samething for you XBox 360 fans to as well meaning you guys are the samething as PS3 fans only you guys are a fan of the XBox 360 so yeah go ahead and make up an excuse for yourselves that makes you different from the PS3 fans when you XBox 360 fans are technically like PS3 fans only liking the XBox 360 and dont say that you XBox 360 fans are compeletely different from PS3 fans when you guys are more like them than you think!.

[WafflesID]

I like to use punctuation. It's great. Especially the PERIOD. Makes sentences readable.

[ajm135]

Sony fancocks enter in every microsoft artical or any artical that talks about MS and start talking about the same thing. "your 360 is a brick" "rings of death" and blahh blahh blah... SONY FANCOCKS LISTEN UP...YOUR SYSTEMS SUCKS AND HAS NO GAMES!!! YOU JUST PURCHASED A BLUE RAY PLAYER!!! sony does not care about consoles my little sony fancocks, it only cares about blue ray which if they win, they will make tons of millions through out the years. Sony does not care about PS3 nor if looses the console war (which is already lost). Now if there is a 360 post can you SONY FANCOCKS stop repeating the same crap! WE love our 360 and hell yeah I will send it to repair as manny times it needs to....many games to play while you sony fancocks watch blue ray movie...

[00]

why would they blame me? what have I done? I ask you WHAT?...........wait I know, I read this article.....and these comments.

[truebego]

MS always right
they never wrong
are you happy now xbots?

[leon76]

Conclusion:(to ajm135)
Xbox360: DEEP SH*T
Xbox buyers: totally F****D UP
Xbox Fanboys: Completly out of their minds; you're living a lie, you living in an imaginary world. MS washed up your brains

[EDF 2017]

This is Sony's Marketing Teams brilliant FUD campaign against the 360. Microsoft introduced the 360 with a cheaper price point and is capable of displaying better overall visuals than the PS3 (Anti-Aliasing!!! and higher polys and effects). So Sony knowing they were going up against a cheaper and better games machine they decided to start a FUD war, just like Microsoft and IBM did back in the 80's and 90's. The failure rate is not that high or it would be in the media not on some stupid forum, blog or non-trusted news worthy website. Disagree if you like.

[TruthHurts]

dude, you aren`t serious. are you?
everyone knows the 360 dies.
i`ve had two.
seriously, if you love the 360 say that.
but don`t think this isn`t a problem.

[ajm135]

The 360 does have hardware over heating issues....and we know that, it sucks but its the best console out there with all the best games. Microsoft knows this problem and there trying to resolve it bc its costing them millions of dollars. PS3 is nothing more than a blue ray player...and the reason why ppl have not reported much problems on the PS3 is bc few ppl have the PS3.