MS Acknowledge 360 Messenger Problems with Child Accounts over 18 years

Microsoft now acknowledge there's a problem for people who registered to Xbox LIVE under the age of 18 (Child Account with parental consent) but reached the age of 18 by now. These accounts are still Child Accounts and thus cannot access the Messenger feature in the new dash. There's no solution for now.

From Microsoft:
I am now 18 or older. Why is my account still considered a child account?

There is a very small group of Xbox LIVE members who first created their accounts while under the age of 18 but have since passed their 18th birthday. These members cannot access Messenger on Xbox 360 at this time. We will explore solutions that enable these members to use Messenger on their Xbox 360 and will update the community when we have more information to share.

[Pheneus]

really suck. You would think that the all powerful coding company that is the big M would be able to set up an upgrade system the moment any person in the minors database passes 18.

[toughNAME]

you always lie about your age if your under 18 ALWAYS!

[FeralPhoenix]

When in doubt lie....lol, thats some great advice. End sarcasm. I don't see why they won't be able to fix the problem.

[23478ueyur_938223]

Is messenger unavailable to those under 18, or do you just need parental consent?

I would think it can be enabled since you use voice chat to talk anyway....or is that not so?

[Kyur4ThePain]

?

[Hydrolex]

ahhahahaha Xbox 360 is made for kids and +18s play it ? that's funny

[23478ueyur_938223]

God, stop spamming.

Stupid 360/PS3 fanboys.

[Eldon3]

You must be either 5 years old, or missing quite a few brain cells.

[BIadestarX]

Actually they did think about it. And they are working on it. Microsoft is playing safe. It's better to lock these accounts... then not to and then get sued. It seems like there are some legacy code or logistics that dont fit in with some of these accounts. So, they desided to leave them out and fix later. At least they are working on it. That's the problem with integrating two already existing independant applications.

[Mike]

[B]There is a very small group of Xbox LIVE members who first created their accounts while under the age of 18 but have since passed their 18th birthday[/B]

WTF, more than half of all xbox live players have this problem.
There isn't a SMALL group, there are millions of them!!!!

[allexx_2]

They still haven't acknoledged that some people(like me and some friends) who created their accounts on the original xbox as adults then recovered their account using the recover gamertag thing on their 360 when they bought it cant use messenger, cant see any feature dl's, see those advertisements they show while on the dashboard, parental controls are on even if its an adult account(created the xbox live account last gen. on the xbox), etc.