660°

PlayStation Support Offers Hundreds of Apologies to Disgruntled Users for PSN Problems

Sony's PSN had quite a few issues in the past few days, from outages to heavy latency, mostly due to the heavy traffic coming with the Holidays.

The PlayStation official support Twitter took it in stride and started apologizing to the disgruntled users, a lot.

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dualshockers.com
XiSasukeUchiha3770d ago (Edited 3770d ago )

See Sony knowledges these issues and try to fix them, so does Nintendo and fortunately Microsoft as well

So enjoy boxes all of u

mikeslemonade3769d ago

Based the 600,000 units Sony is supplying every week, there's 4.1 million PS4 owners right now. Sony, themselves didn't even expect to sell this much so yes there's gonna be latency.

Mister_Dawg3769d ago

Should have had the servers in place to handle the extra traffic.
Sony aren't noobs.

MrPerfect8133769d ago

If you build it and expect it to sell, then you better have the servers in place already to support it. That goes for everyone.

mikeslemonade3769d ago

Such newbie comments above me lol..

I guess y'all never played any flagship online game before. Almost every online game has issues from the start. Even the highly touted XBL has issues from time to time.

harrisk9543769d ago

@mikeslemonade

Sony's goal was to sell 3 million by the end of the calendar year and 5 million PS4s by March (the end of their fiscal year). So, I disagree that "Sony, themselves, didn't even expect to sell this much."

Gamer6663769d ago

That is BS.

They knew what was coming...

Anywhere with PS4 pre-orders has sold out within minutes or hours since July. They can't say they didn't know it was coming...

Giul_Xainx3769d ago (Edited 3769d ago )

I find it funny how PSN goes down like XBOX 360 and suddenly it is December 29th, 2008 all over again. Only difference is which side is saying what.

See Sony didn't expect to have more than 5 million PS4's up and running until march of 2014. They projected sales of only 2.4 million consoles to be sold by January 1st 2014. What Sony did not expect was this surplus of 400K over their projected install base of new users jacking on just after Christmas. So Sony has servers ample for 2.4 million PS4 users... There are over 2.9M PS4's roughly connecting online right now. VG Charts is lagging behind.

@Harris 954... 3 million? No it was originally 2.4 million back at e3 2013..

@Mikeslemonade. It's not 4.1 million. Not yet. We all would know if the PS4 reached 4.1 million units sold because AMD would have touted their chipsets in the PS4 to have shipped that many. As of now AMD has shipped 5 million chipsets to both XBOX One and PS4 unit manufacturing facilities.

+ Show (3) more repliesLast reply 3769d ago
Mister_Dawg3769d ago

Fortunately MS as well?
Troll comment at its best.

Majin-vegeta3770d ago

Apology accepted Sony.Hoepfully they get this sorted out quick.

http://youtu.be/D7PGHb_mAEE

lolCHILLbro3770d ago ShowReplies(5)
MeknSence3770d ago

No technology is perfect. I've had PSN issues, along with Xbox Live on the 360 issues. So does this means they are perfect? Hell no. The issue is, which one is going to try to help you without trying to get you to upgrade to their new system! This is my issue that I had with 360 live support. Don't try to sell me the Xbox One because I don't want it. I just needed my 360 live account fix!

kreate3770d ago

I wasn't affected at all but I'll take some more free games if Sony gonna give any out. Or an extension on PS plus.
I'm a cag.

RyuCloudStrife3769d ago

I say this and I don't say it to make fun of those affected but, I've NEVER had a problem with the PSN network. I've never been locked out of it due to maintenance or had issues while playing games online. The only issue I have ever had with PSN is when it got hacked 3 years ago(?), thats it.

Right now I am downloading a game along with the patch and both are downloading at a rate of 3mbs, it helps I have a 50mbs connection though ;). PSN is great for me.

Thatlalala3769d ago

Liar. 3m on a 50m is awful bro.

StoneyYoshi3769d ago (Edited 3769d ago )

i wouldnt say thats awful. but he should be getting more. and he said 2 things were downloading at 3 mbps each. so that would mean it about split it, so hes making 6 mb a sec alltogether. that sounds about right.

+ Show (2) more repliesLast reply 3769d ago
Kayant3770d ago

Kudos to the people handling that twitter id. Polar opposite to something like the Game(Boxpark) situation.

Summons753770d ago

At least this time we don't have an army of entitled idiots screaming for free stuff despite the situation being beyond Sony's control...

It's real good they sorted things out. This holiday season really affected both Sony and Nintendo real bad when it came to online services, which is a good sign but just misfortune for those who don't understand because they're new to gaming.

Abriael3770d ago

It's not fully sorted everywhere as far as they're saying, but they're working on it.

specialguest3770d ago

Hey! I enjoyed the free stuff haha. Had it not been for the free stuff, I would have never given Infamous a try and become a fan of the series.

SonyKong643769d ago

and what a gem Infamous turned out to be = )

because of that free game, I bought 2 and I've pre ordered 3.

nukeitall3769d ago

To claim it is beyond Sony's control is ridiculous. Of course it is within Sony's control, just like it is with almost any other company.

Hickups happen with all providers, but some more than others and it seems PSN is the one that has more issues cropping up, constant down for maintenance and the only one of the big three (Sony, Nintendo, and MS) to officially been massively hacked and leaked details of millions.

That said, I remember when XBL had problems for over a week due to the massive influx of users on Halo 3. MS gave us a free game for that. Generally it has been good since though.

Show all comments (81)
80°
8.0

TopSpin 2K25 Review - Serving Up a Nice Reboot | MP1st

TopSpin 2K25 Review - After a very long hiatus, TopSpin is back! Can Hangar 13 bring the venerable tennis series back to relevance?

90°

Days Gone, 5 Years Later

Almost unbelievably, Days Gone has just turned 5 years old after launching on April 26th, 2019. What's changed in that time?

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culturedvultures.com
mkis00754m ago

Such a good game to me. Crazy how different peoples opinions can get.

Crows9044m ago(Edited 43m ago)

For me it wasn't that surprising. There was some bad press before. There's also the matter and element of a person's disposition when trying out a certain game. Sometimes you're just not really into the type of game that you're playing so you put it down because you don't like it. Not necessarily because it's a bad game but because you're just not up for something like this. Reviewers have a tough because no matter what they feel like playing they've got to play what's releasing.

I have many times gone back to games that I put down only to thoroughly enjoy them the second time around because either there wasn't another exciting game coming out around the same time or I just had no other games to play and haven't played that type of game in a while. I'm not the type of person that can just play a souls game through all this iterations one after the other without getting burnt out on the formula.

In my opinion this game was great from the start. Some bugs here and there but nothing worse than the most AAA releases during the same time after and before. All I did was wait one week and I had a phenomenal time with the game. No other zombie survival game comes close to how I thoroughly enjoyed this one

Leeroyw46m ago

Second act of that game far surpassed the first. Which is why people felt it didn't live up to the hype of the trailers. Personally I loved it. But it was a slog to get your bike and weapons up to skill.

Inverno26m ago

Was gonna post a brick wall of text but I'll keep it short. Pardon my French but f**k the media for the hate they gave this game. If you have a PC to play it on you can get it as low as 10 bucks, and if you have a PS then it's a no brainer. Totally worth a play.

phatak9m ago(Edited 0m ago)

I don't even comment here often but had to for this game, I still stand by my opinion that this was one of the top 10 games of the ps4 generation, I preferred days gone over god of war, horizon and last of us 2, the launch version was definitely piss poor and that messed up the reviews for this game, honestly some games deserve a re-review or post patch review as the metacritic score stays forever but the reality is its not even the same game anymore, the ps5 patch is amazing and the pc version which I play on nowadays is one of the best looking games ever, complete shame that we wont get a sequel, god of war got one, horizon got one, last of us got one, spider man got one,ghosts of tshushima about to get one but this game wont get one, sucks to be honest.

Ps3/360 era had some hidden underated games for me it was shadows of the damned, alice madness returns that deserved more sales and a sequel/ higher scores, and similarly for the ps4 era it was days gone, and dying light 1 that deserved much more love, dying light atleast got a sequel, everyone needs to play this game once and judge for themselves, for me its officially the most underrated game of the ps4 era, go play it if you haven't.

70°

Destiny 2's Raids Are The Pinnacle Of Teamwork In Video Games

Whether it's entering a zen state during DPS or the rush of dopamine on its completion, Destiny 2's Raids excels in multiplayer teamwork.