370°

Microsoft Charges 50 Cents for Child Account Verification to Comply with COPPA

MariaHelFutura writes: "One user named pumkinut on the ArsTechnica forums came across an interesting issue when trying to create Xbox accounts for his 3 young boys on their new Xbox One. After registering himself, he came across a surprising policy whereby Microsoft charges 50 cents verification fees per child account (limited additions to 2 per day), when tying to the parent account. "

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spawnfirst.com
HolyDuck3774d ago Show
karamsoul3774d ago

COPPA mandates any minimal amount (even a cent). Microsoft set the amount to 50 cents, though it's all donated, so there's that.

darthv723774d ago

Maria has a serious crush on MS and tries to hide it by finding or creating some really strange topics.

But like the profile says...."every great story needs a super villain"

4Sh0w3774d ago Show
thorstein3774d ago

This is so weird. On the PS4, my kids aren't allowed to share their names due to their ages. The system prevents them from sharing with even the master acct.

No charge required.

JokesOnYou3774d ago Show
Anon19743774d ago

You'll never take me alive, Coppa!

mk40023773d ago

"Run!!! Go!!! Get to the Coppa!!!"

dredgewalker3773d ago

I'm gonna Coppa feel on you baby!

Pogmathoin3774d ago Show
parentoftheyear3774d ago

Had to do this on our nabi also

RiPPn3773d ago

Yea my sons Nabi Jr made me pay this, I thought it was BS, but looks like it could be the industry norm.

SilentNegotiator3774d ago (Edited 3774d ago )

This law has been around since 2000??

I remember creating a child account on PS3/360 (with restrictions, for visitors) and never being charged 50 cents...

+ Show (2) more repliesLast reply 3773d ago
Death3774d ago

"This policy was created to be in compliance with COPPA (Children’s Online Privacy Protection Act), for any online account creations for children younger than 13 years of age. COPPA requires a small amount to be charged to a credit card (any small amount). Microsoft have themselves set this amount to 50 cents per child account. All fees received are donated to the National Center for Missing
and Exploited Children."

Sony became compliant to the same COPPA requirements in 2008 when they settled the lawsuit with the U.S. government for their infringements brought on by Sony BMG. http://www.ftc.gov/news-eve...

The credit card charge is made to show proof that a parent or guardian acknowledged the creation of the account. The $.50 Microsoft collects is then donated to charity. I have no idea if Sony complies the same way or where the money goes if they do.

A list of possible parent verification can be found here. http://www.ftc.gov/news-eve...

FamilyGuy3774d ago (Edited 3774d ago )

There is no charge to create child psn accounts on Sony systems. PSN accounts are all 100% free, the only thing they charge for is PS+ and those are two different things: a PSN ID being the actual user account and PS+ being a subscription.

Death3774d ago (Edited 3774d ago )

What form of verification are they using to comply with COPPA regulations? There doesn't have to be a fee for the account to fall under COPPA guidelines.

hakeem09963774d ago (Edited 3774d ago )

So Sony is breaking the law .how is that something to brag about?
@Death they said that COPPA requires an adult credit card to be charge so there has to be a fee even if it's just 1 cent.

thorstein3774d ago

@above

They are not breaking the law. The system prevents children from sharing personal information like their real name even with the master acct. I tried it.

How isn't that in compliance with the law?

FamilyGuy3773d ago

First of all who says I'm "bragging"? I was simply stating facts.

+ Show (1) more replyLast reply 3773d ago
bornsinner3774d ago

once again bad journalism.. why must fanboys ruin n4g by voting up crap?

ziggurcat3774d ago (Edited 3774d ago )

You know, MS could simply absorb that 50 cent charge rather than pass it along to the consumer, and still make the donation.

@ death:

Don't see how MS eating the fee instead of forcing consumers to pay would somehow make them no longer compliant.

And I don't recall hearing about sony charging a fee to verify a sub account.

Sm00thNinja3774d ago

Or don't? Then fanboys wouldn't have anything to talk about on a slow news day

Death3774d ago

The credit or debit cardcharge is made to confirm a parent or guardian approved the creation of the account. If Microsoft didn't charge anything, they would no longer be in compliance with COPPA regulations. There are other ways they can adhere to regulations, but none are as convenient or quick. They can video conference with the parent, send a delayed email that requires verification, or send a letter to name a few.

Either way, $.50 is going to a good cause and keeps them in compiiance with federal regulations. I'm not sure how this can be viewed negatively.

Out of curiosity, does anyone know how Sony verifies/complies today?

mhunterjr3774d ago (Edited 3774d ago )

Or people could stop complaining about paying incredibly small amounts of money in compliance with a law that is aimed at protecting children.

Or they could just give the child a full account and monitor their child's online activities on their own, instead of placing that burden on the service provider, then complaining about a one-time, minuscule fee; one that goes in full to a good cause.

ziggurcat3774d ago

@ mhunterjr

The amount of the fee is irrelevant. And if it's such a tiny, minuscule fee, why can't a billion dollar corporation just eat the fee, make the donation on behalf of the consumer, and still be in compliance with "the law"?

mhunterjr3774d ago (Edited 3774d ago )

There HAS to be a credit card transaction by the parent on behalf of the child in order for this form of verification to take place. MS could not simply make the donation in the parents place.

And even if MS could donate for the parent, there's no reason to expect that they should, billion dollar corporation or not. This is a standard form of verification and it's typically handled by most social networking services in this manner. It's by far the simplest and the quickest for all parties involved. To pretend that MS is somehow a bad guy for conforming to industry standards is pretty rediculous. There's no reason that the parent shouldn't play an affirmative role in ensuring their child's safety. To imply that the size of the fee has no bearing is also pretty rediculous. A parent shouldn't be averse to paying $0.50 to protect their child. The idea that 'service provider should, give me things for free' is just entitle bullcrap.

slazer1013774d ago (Edited 3774d ago )

Or MS could charge the fee for verification and then credit the card holder back the $0.50. Not that difficult really. It would be a win win for both parties.

ziggurcat3774d ago (Edited 3774d ago )

@ mhunterjr

Can you point to the exact part if the law that states a fee is required to be charged to a parent's CC? Because it's just MS saying they have to without citing the actual law, which is suspect.

Edit: I've never heard of parents being charged money for creating/verifying a child's account on any social network.

JokesOnYou3774d ago (Edited 3774d ago )

ziggucat Really bro its 50 cents, no for real it's 50 cents sure micro could have absorbed it but they didn't but it's 50 cents, no really it's 50 g-damm cents. Nobody is getting suckered here and micro isnt profiting, a charity gets some money= win win. With so many legitimate things in life to B* about It's really comical and at the same time sad how some people can find time to complain about something so inconsequential is beyond me.

It's articles like this and folks like you who re-confirm my belief that the main problem with gaming sites *members now is that so many "gamers" on internet are no longer in it for the fun of gaming but rather enjoy "the war" trying to settle some make believe score that no one will ever "win" because truth is if you believe ps4 is the right choice and that's what you bought you won already and I have my X1 so I've won already.

ziggurcat3773d ago (Edited 3773d ago )

@ jokes:

50 cents or 50 dollars, it doesn't matter. The issue isn't even about whether MS profits from this (it's been very clear that they're not), and this even about gaming, either. Parents shouldn't be charged to verify their child's account... Post a link verifying that it's a governmentally mandated fee, and not just a penny-pinching scheme from MS trying to cover their own costs.

You really need to come to the realization that your beloved company has a disgusting history of nickel, and diming their customers... This is just another example in a very long list.

u got owned3773d ago (Edited 3773d ago )

@ziggurcat

MY IQ just dropped reading your comments. What part of the .50 cents charge Is to verify/confirm a parent or guardian approved the creation of the account. Jeez are you that blind that can't even see the logic here. Come on kid use your brain.

hakeem09963773d ago

So you bugging because they make you pay .50 cent that is going to be donated in the first place .are you for real? Also, you realize that Bill Gates is one of the biggest charity contributors of all time ? SMFH .This is why gamers will never be taken seriously EVER

Volkama3773d ago (Edited 3773d ago )

Wow ziggurcat.... just wow.

A card transaction is necessary to verify an adult is authorising the account creation. You have to be an adult to have a credit card. Get it?

MS could charge more or less, and they could:
-Keep the money
-Refund the money
-Donate the money

Only the first option would qualify as "nickle and diming". And that's not what they're doing.

Most likely donating the money to charity gets them out of a little tax or fee on the CC transactions, or they're just being socially responsible.

As an aside, the parental control features on the One are really well implemented. That's the main reason my One will be front-and-centre in my house, and everything else will be tucked away where only I know they exist.

+ Show (9) more repliesLast reply 3773d ago
sovietsoldier3774d ago

then it woudn't be n4g, but its something i have always hated and wished they would not allow.

givemeshelter3774d ago

Welcome to N4G.COM... The comical joke for gaming internet news

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260°

Microsoft’s Surface and Xbox hardware revenues take a big hit in Q3

Microsoft just posted the third quarter of its 2024 fiscal financial results. The software maker made $61.9 billion in revenue and a net income of $21.9 billion during Q3. Revenue is up 17 percent, and net income has increased by 20 percent.

Read Full Story >>
theverge.com
darthv7222h ago

Xbox content + services up 62% while hardware down 31%... seems about right with the way they tout you don't need the hardware to play. People can play on their phones or smart tv or other means. I don't hardly play on my consoles directly since getting devices like the logitech g-cloud and ps portal. Which is to also say I have been playing more digital than physical because of these devices.

solideagle9h ago

you should apply in MS PR team buddy, I think you will do a great job in my humble opinion :)

Sonic18817h ago

I thought darthv72 and Obscure_Observer already work for Microsoft 🤔

dveio6h ago

MS: "Xbox services and content without AB up 1%, with AB up 62%. Hardware down 31%. In total a loss of 350 mill."

darthv72: "Seems about right."

MS: "Excuse m ..."

darthv72: "I don't hardly play on my consoles directly."

MS:

Lightning771h ago

What he said was facts. How he plays games is no concern of you. Don't get too mad about it.

Cacabunga9h ago

I can tell people like you are an absolute minority..

If service is up means their fans and fanboys accepted this model and subscribed to it. The near future you will see a big decline because the service is saturated.

shinoff21838h ago

But that's been ms for years. When things aren't going their way they try to change the way things are said. For instance console sales are down, they stop telling how many sold instead telling us how many hours spent in halo or headshots. So it makes sense console sales down just say people are playing on more devices then previous. What they won't say is how many xbox players jumped ship to ps5.

Cacabunga7h ago

Hardware sales are so bad that Sony and Nintendo are blowing the sales off the water with their hardware.

If Xbox are losers, others aren’t..
Xbox already tried everything with Xbox live then subscriptions went down so much that they had to find something else. Their fans subscribed then reached saturation rather quickly.

Hardware and exclusive games is where it’s at! Keep gamers excited, announce decent software and people will support you

itsmebryan3h ago

@shin
Well keep it simple Sony 's operating income is down 26% and Microsoft's is up 32%. No MS spin there, just facts. 😉
Cheers

romulus232h ago

Odd that a company that touts you dont need the hardware to play is already touting another console in the works.

darthv721h ago

They are not reliant on the HW but still want to maintain a presence (no matter how small) is a good thing. It shows commitment to the craft. It reminds me of SNK and how they made games for their own hardware (Neo Geo) while also making them for others because they knew there was a market to do so. They knew they would sell more to others but also sell to their own niche fan base.

+ Show (2) more repliesLast reply 1h ago
purple10112h ago

Xbox hardware revenue tanks to lowest point of Xbox Series generation

Profchaos11h ago

I'm not surprised surface is struggling they aren't relevant anymore

DOMination-1h ago

In the last two years they've started exiting the consumer market altogether. All of the newest Surface products are business models only. They can't seem to work out what they want to do with it.

XBManiac10h ago

Too expensive hardware when others offer the same or more for less? Good work, Green Team.

SimpleDad10h ago(Edited 10h ago)

"Despite some early successes for Xbox games on rival platforms, Xbox hardware is down by a massive 31 percent this quarter."
"Without Activision Blizzard, Microsoft’s overall gaming revenue would have actually declined this quarter."
"Xbox content and services would have only been up a single percent without Activision Blizzard..."
"It looks like next quarter is going to be a similar story for gaming at Microsoft, too."

That is crazy... so A/B/K is carrying the whole Xbox gaming.
Oh and Microsoft will be fine. Windows, Office and Cloud are growing with each pc purchase.

purple10110h ago

Activision: "we gonna need a bigger rucksack/backpack please"

Microsoft: "why's that"

Activision: "to carry yo' weak ass'

Profchaos9h ago(Edited 9h ago)

Top brass have also wanted to start seeing returns on the 100 billion they have put into various Xbox related moves so seeing more multiplatform games is highly likely especially from abk

It's basically saying that PlayStation is the reason Xbox is afloat right now thinks to Ps5 versions of COD

Kornholic8h ago

So basically PS and PC gamers' money is keeping Xbox on life support.

MrDead1h ago

The only growth MS will get out of the console industry is if it supports it's rivals platforms. Xbox is a pointless machine now. I can see them on a big push for live next, and they won't give up on trying to buy Steam.

+ Show (1) more replyLast reply 1h ago
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300°

Microsoft Seemingly Closes Bethesda France

As part of its plans to cut 1,900 jobs, Microsoft has reportedly shut down operations at Bethesda France, letting go roughly 15 people

Read Full Story >>
insider-gaming.com
Hereandthere1d 19h ago

Microsoft should have left them stay 3rd party

GamerRN1d 16h ago

If they are let go, they can be whatever they want. They ARE 3rd party now... 🤦

Barlos1d 14h ago

Yeah, they're also jobless.

GamerRN1d 7h ago

They can form a company if they want, they are just as jobless as if "Microsoft had left them as 3rd party".

peppeaccardo1d 9h ago

"MIcrosoft leaves Bethesda do what they know how to do best" ... close! Oh the irony ....
(Citation from a week old article)

ChasterMies1d 5h ago

I think Microsoft and other game publishers are letting people go because they think ai will replace them. Doesn’t matter how much profit they make. They were always going to be let go.

PassNextquestion1d 18h ago (Edited 1d 18h ago )

Bethesda France was made up of roughly 15 people... they couldn't of being doing much

Bethesda France mainly did publishing and marketing within the region

blacktiger1d 16h ago

that's a shame for you to say that, i'm sure Elite loves hearing what you just said.

Mr Logic1d 2h ago

What a stupid thing to say. The elites give 0 fucks what we say on an obscure website in the comments section.

Crows901d 2h ago

You can always reach out and give them jobs at your company man. Don't wait

Profchaos1d 18h ago (Edited 1d 18h ago )

Bethesda France focused on publishing and marketing in the region. And 15 people lost their jobs as part of the closure.

I wonder if this is part of Microsoft's strategy to abandoned physical media or possibly gamepass advertising makes their roles redundant you don't need to market a game as hard when the majority of players get the game as part of a sub which already promoted upcoming games

Tacoboto1d 18h ago

It's France too, there's a high likelihood only 1-2 people on the team even had an Xbox.

Profchaos1d 18h ago

Possibly guven all the leaks we know the Xbox brand is really struggling in the region.

Yi-Long1d 15h ago

Well, if your consoles and games are barely found in any stores any more, of course you're gonna struggle finding consumers ...

XiNatsuDragnel1d 17h ago

Tbh Microsoft I think Bethesda being 3rd party same with Activision would probably more competitive than thus scenario imo

Profchaos1d 15h ago (Edited 1d 15h ago )

I think it would have been better for all parties really especially gamers

TheColbertinator1d 16h ago

The recently purchased Activision French offices might take over all the licensing and marketing for Microsoft in France from now on.

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280°

Xbox's Preservation Step Sets A Much-Needed Example, Especially For Nintendo

Hanzla from eXputer inquires: "If Xbox can care about preserving its games and legacy, what exactly is wrong with Nintendo, trying to kill game preservation single-handedly?"

purple10112d ago

Ahh yes the good old game preservation of saving all your games to a removable hhd on the Xbox 360, taking it round your mates house, setting up multiple tvs to
Be met with “save data corrupted, please re download”

Or how about removing 360 games
From the store
, download them now or else, and, better hope to god that save data doesn’t corrupt, or it’s lost for ever

Nice one ☝️

Zeref12d ago

It's better than what Nintendo and Playstation is doing. It might not be perfect but at least they are TRYING. Unlike the others.

DarXyde12d ago

Trying? Take off the blinders for a moment, mate.

1. A failure to preserve games is just that: a failure to preserve games. Don't try to sugarcoat it: NO ONE is doing it properly. Better than awful is nothing to write home about.

2. At the time of this comment, isn't it the case that you need an internet connection to play Xbox games even if you buy physical discs that are hardly in circulation anymore? I don't have a Series X and I can't verify, but I think that is correct. I'm fairly certain you can at least play PS5 games at version 1.0 (not much of a win really when many games require day one patches). I think Microsoft's all digital, licensing approach is by far more aggressive than anyone else's. They really try to push you to game pass where you lose your entire library by umm.... Skipping a month of payments.

I don't think anyone is doing it right whatsoever. Don't get me started on Nintendo, who goes after anyone looking to preserve their games better than they ever would with extreme litigation.

Don't be a simp for any of these companies. Get it together.

PhillyDonJawn12d ago (Edited 12d ago )

@DarX never speak on Xbox again. You lost all credibility with your internet connection comment. Smh you have 0 clue and misinformed yet speaking on something you don't no squat about.

Einhander197212d ago

What has Sony done exactly? You guys keep deflecting to Sony but I am not actually seeing any results, and ai am certain nothing that you can come up with even comes close to what Microsoft has done and what they have tried and failed to do, like tie all your disks to your account on xbone.

Microsoft removed their whole indie section when they moved to the xbone because they were going to only allow games on the service that came from a publisher, id@xbox started after xbone launched and it only exists because Sony embraced indie and Microsoft was forced to cancel their plans and reverse course.

And every single game that was part of games for windows live including disk games (I have gta 4 on disk that won't work) so hundreds of games that use that DRM no longer work unless the company themselves patched it out which of course very few did.

MrBaskerville12d ago

Not trying. Tried. they killed of the backcomp program years ago. They set something up again, but sounds like it's more of an attempt to save the current library on whatever they are planning next. With luck they save everything and more, but let's see. I could see them killing off parts of the OG xbox and 360 libraries. Can't imagine that they would allow us to play Forza 5-7 in the future.

With that said, I do like what they've done and really wish they could have done more.

shinoff218311d ago

Zeref

So killing off physical media is trying what exactly. Ms don't really give a fk if you think they do your kidding yourself.

Profchaos11d ago

They are not trying this team is established for forward compatability the team is. It interested in preserving Xbox or 360 games.

+ Show (3) more repliesLast reply 11d ago
isarai12d ago

Is that why Hellblade 2 is digital only?

Zeref12d ago

Just because it's digital only doesn't mean you can't preserve it. Just put it on an external and you have the exact same functionality of what a disc does.

MrNinosan12d ago

Guess you're trolling, but if you actually think that's how it works, I'd recommend buying some braincells.

mkis00711d ago (Edited 11d ago )

Volitile vs nonvolitile data. A disc will not corrupt either. A drive can be corrupted.

Einhander197212d ago

This is just a scammy PR move to distract from the fact they are going digital only and trying to push streaming and subscriptions only.

No gaming company has pushed harder to remove ownership than Microsoft.

Without discs there is no preservation, preservation can't be done by the rights holders it can only be done by the consumers, anything else is a lie.

12d ago Replies(3)
Einhander197212d ago

Anyone remember xblig which Microsoft removed their whole 360 indie section removing hundreds of games from people?

12d ago
12d ago
Zeref12d ago

Do you know you can put your games on an external and preserve them that way? There are no benefits to discs. ZERO. Idk why some of you are still obsessed with them.

DarXyde12d ago

Because games like Persona 5 exist. It's STILL V1.00. On Playstation, that's a win because 1.00 is installed on the disc—no need to download anything.

If a game does not require any updates, it's all on the disc.

Extremely low bar in the modern era, of course. It's not much of a win by any stretch.

But for now, physical media does have a purpose, at least on Playstation.

Einhander197212d ago

That is factually not how game licensing works, try plugging your hard drive into someone else xbox, It's not going to work, and it won't work if the licensing servers ever go down.

Einhander197212d ago

Anyone remember games for windows live.

I have around a dozen games, some on Steam itself that will not work because Microsoft shut off the licensing servers.

BehindTheRows12d ago (Edited 12d ago )

I do. I STILL have games (Gears of War being the big one) I cannot access because Games for Windows LIVE is total garbage and no one has held Microsoft accountable.

Zeref12d ago (Edited 12d ago )

You don't have an Xbox apparently. Because you can 100 percent plug in your external and play games from it on any Xbox console lol. You just have to be logged in to prove ownership.

Chevalier12d ago

"You don't have an Xbox apparently. Because you can 100 percent plug in your external and play games from it on any Xbox console lol. You just have to be logged in to prove ownership."

Damn how many times do people got to explain your idiocy to you? You can take a copy of Persona 5 like someone used as an example and play that game on ANY console WITHOUT logging in which means I can lend the game to a friend without internet and they can play my game. Can you lend your hard drive to anyone without logging in for them to play? NOPE. That is a huge difference and if you think otherwise then sorry you're an idiot.

Tacoboto12d ago

"No gaming company has pushed harder to remove ownership than Microsoft."

Ubisoft is literally erasing games people bought from their libraries... My PS1-3 discs are useless on modern hardware. Nintendo's re-published and resold almost their entire Wii U library, and the eShop is completely dead with no BC mechanism in the Switch software. Microsoft publishes everything they make today day one on Steam and Xbox/Windows. Sony only brings to PC the titles they think you might want some years later and Nintendo won't even design a functional long-lasting joystick.

You're absolutely trolling and not serious if you think Microsoft today is the worst offender.

shinoff218311d ago

Yay steam

Not everyone fks with computers though. The disc is still the best way as a console player. Period.

Tacoboto11d ago

How do Sony and Nintendo feel about these discs from 2001-2013?

Don't be stupid, you know Xbox is the best at this today.

+ Show (3) more repliesLast reply 11d ago
Hofstaderman12d ago

Nobody wants this. Sales or the lack of it in the case of XBOX is very telling. I wonder how the adorably all digital series X will fare. Adorably dismal perhaps?

crazyCoconuts12d ago

Only time will tell, but for from someone like me suspecting that Xbox is trying to gracefully exit the console market, that "forward compatibility" team is trying to get Xbox games playing on Windows PCs. I mean, it's nice that they're not planning on exiting with a "enjoy your games while the hardware still works" message, so that's nice. They still have a brand to protect via Microsoft so probably feel obligated to have a better exit strategy.

Xeofate12d ago (Edited 12d ago )

That is not their plan, their plan is to transfer users accounts to the cloud.

Phil Spencer himself said as much a few months back, plans could have changed but I think people are reading way too much into one statement where Phil said he would allow Epic on xbox because he wants to be able to sell xbox games directly on other platforms. Aka, instead of selling Sea of Thives through PSN he wants to have an xbox store to sell his games on PlayStation without giving PlayStation any money.

Again, it's extremely unlikely that Phil plans to put PC on xbox and licensing would prevent them from just giving out other publishers games purchased on xbox copies of thier games on PC, Microsoft does not own their games.

crazyCoconuts11d ago

The thing that doesn't align with the cloud strategy is the giving up on exclusives. You'd still need strong exclusives for cloud streaming - it's still a "platform" , just with a lower upfront hardware investment. I feel like they've learned what PS learned with PSNow long ago. We're not ready to stream games and it's only gonna lose them money to try at this point

FinalFantasyFanatic11d ago

I would love that, I'd buy up some of the Xbox games if they could run on PC, like the Rare Replay, Lost Odyssey and Dead or Alive Ultimate, probably a pipe dream though.

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