140°

Microsoft Doesn't Listen

CheatCC says: "Complaining about Microsoft's ineptitude has practically become a full time job for faultfinding bloggers and game journalists like myself. It's not that we hate Microsoft, we don't, but it's getting really hard to rally behind a company that purposefully avoids listening to anything that their customers say."

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dispatches.cheatcc.com
Gimmemorebubblez4026d ago

Well if you want them to hear...talk to them Microsoftly.

zerocrossing4026d ago

Haha that made my day! + bubs for you sir! :D

GalacticEmpire4026d ago

LMAO you're on a roll, following on from your "bioshocking" comment, keep it up :D

darthv724026d ago

more bubblez like the name implies. so here you go +1

GetSnooked4026d ago

Unless your Ex Boxed you in the house.

+ Show (2) more repliesLast reply 4026d ago
Evil_Ryu4026d ago

Badly written article...don't read

DragonKnight4026d ago

In what way is it badly written?

IronFistChinMi4026d ago

For starters, it states that Microsoft doesn't listen. If Durango doesn't block used games/allows offline play, how can it state they don't listen, if they even intended it to in the first place.

If they don't listen to consumers, why does Windows Blue appear to address some of the biggest complaints against Windows 8?

DragonKnight4026d ago

So then your gripe is that you don't believe the author because of your own perception of the Durango? In what way does that correlate to Microsoft does listen? The author also touched on Windows 8 and spoke about how MS' attitude towards all the negativity has been dismissive. In what way does that endear them to people looking for answers to their questions?

OC_MurphysLaw4026d ago

"MS' attitude towards all the negativity has been dismissive"

In what way has MS's attitude been dismissive. They apologized for Orths comments and made it very clear that his opinions were not those of the company.

Because a company stays silent about their product launch and waiting for their reveal to actually happen before they talk about it makes them dismissive? Major Nelson has repeatedly said publicly "we promise once we have something to announce we will and we will discuss it but until then I don't have anything to comment on that matter". Apparently that is dismissive...

Maybe just maybe the author doesn't understand what dismissive means?

IronFistChinMi4026d ago

I have no perception about Durango, as I know nothing factual about its features, neither does the author. What I'm saying is, this article states they don't listen to consumers, when they haven't got any real hard evidence. Unless Durango is revealed and does have those anti-consumer features, how can anyone say they don't listen?

How has Microsoft's attitude towards the Win8 negativity been dismissive, when Windows Blue seems to have been created to address such negativity?

DragonKnight4026d ago

@Dlacy13g: Generally speaking, when someone makes a comment that essentially says "No comment" that's dismissive. And again, the author didn't just focus on always-online or blocking used games.

The point the author is trying to make is that Microsoft (but not just them, Sony are guilty of it too during the whole PSN hack fiasco, probably worse than MS just for that one incident alone) obviously knows that there is a whole bunch of negativity surrounding them now, whether true or not, they hear people asking for something, and they continue to give absolutely nothing. They don't even have to acknowledge that the next Xbox exists, they could come out and say "we would never use such anti-consumer tactics in any of our products" and leave it at that. That alone would shut up so many people but MS really doesn't care.

They do this with everything.

maniacmayhem4026d ago

@Dragon

So MS doesn't care because they are not responding to internet posters and over reacting fanboys that take rumors as truth and blow the whole thing up and out of proportion?

Imagine if MS (Sony, Nintendo) had to do that for every little piece of trash that everyone thought they heard about them. They would spend most of their time explaining, instead they can just gather all their info, set up a showing with one event that will tell us whether or not these rumors are true.

And if they did acknowledge the rumors like you said you know the internet would still blow up with people claiming they must have thought of it if they are responding.

No matter what it's a no win situation for any company in this position. The best thing to do is for them to put all their cards on the table at the right time at an event just like sony did for PS4 except even have more info and maybe even playable games.

That way there's no confusion in what they're trying to do.

DragonKnight4026d ago

@maniacmayhem: I find it funny that you think people like the members of N4G are the only ones asking about this. I guess you chose to ignore the myriad of articles from even respectable sites that brought the issue up that MS is also ignoring right? Ok.

maniacmayhem4026d ago (Edited 4026d ago )

@Dragon

The articles that these "respectable" sites are reporting are on rumors that may or may not be true. Again I ask, why would MS respond to rumors that may be false? We have already established that no company responds to any allegations out the gate and instead they prep, get their facts together and prepare for what they want to show or tell the public.

The respectable sites may have reported it but the less than respectable (whoever those may be) and opinion blogs blew it out of the water and some even turned it into a "MS has lost the next gen war" or "Sony has won because MS ...." or whatever the case may be.

DragonKnight4026d ago

@maniac: These rumours are from the same people that were right about the PS4 so there is some credibility to them. And besides, being a rumour doesn't negate or invalidate questions which people have a right to ask and which the refusal to respond to can have very real implications. You're defending the "hard way" approach when MS would do themselves a world of good by saying anything more than "no comment."

maniacmayhem4026d ago

@Dragon

But now there are new rumors that negate the original rumors. How many rumors do you want MS to respond too?

And MS IS going to respond at the Xbox unveiling on May 21st. So maybe people should wait before declaring MS is doomed or have lost next generation.

When the patent that Sony filed for block used games came about some years ago did Sony respond? When the rumor that Nintendo was bringing a 3DS XL not long after their release of the original 3DS did they respond?

And who are "these people" that were right about the PS4? And who says "these people" will have the Next Box right. Again there are now conflicting rumors and some are from the same source that said the Next Xbox would be always online. So I wonder how credible are "these people" who were right.

Again you ask a company to respond to wild fires and pointing fingers based on multiple conflicting rumors and baseless facts when everything will be revealed by the company at the date they have already provided.

You claim this is hurting MS, if anything this gives MS a high advantage as everyone (Sony/Nintendo fanboys as well and I'm sure you) will be tuning in to see exactly what was true or not.

I doubt that kind of advertising is hurtful.

+ Show (7) more repliesLast reply 4026d ago
Godmars2904026d ago

The author was pretty clear and concise on his points.

IronFistChinMi4026d ago

The author didn't really know where to go with this article, just a bunch of rambling.

OC_MurphysLaw4026d ago

I gave it a read... probably could have saved myself the 2 min it took. Adam Orth some how equates to MS's attitude toward customers. Because MS didn't comeout and speak directly about the always online issue the internet blew up about over via Twitter...this dip sh*t draws the equatioin to them not caring or listening to consumers. He then goes on to say how bad Windows 8 is and yet then in almost the same sentence basically says its actually fantastic save for some minor things.

Ranting for ranting sake is all I took away from this article.

#giveitarest

dantesparda4026d ago

Wow you're calling the guy a dipsh!t, yet you're the one using the word, "equatioin"? and p.s. its "draw the conclusion" not equation. Also he did not say Windows 8 is "actually fantastic" right after he said how bad it was, he said that its works much better as a touch screen os. I hope you're not to old, cuz that would explain things

OC_MurphysLaw4026d ago

grammar and spell check police in effect. Thank you for the correction. I am not sure I could have slept tonight knowing I put those errors up in a comment section.

As for the Windows 8 reference... you are correct he didn't say "fantastic" it was... "The interface is practically flawless on a touch screen, and some of the features are downright revolutionary". Again...not fantastic...I should have said flawless and revolutionary. Thank you for pointing that out.

Just me getting old I guess. ;)

dantesparda4026d ago

Once again, you missed the point, expected.

Show all comments (33)
260°

Microsoft’s Surface and Xbox hardware revenues take a big hit in Q3

Microsoft just posted the third quarter of its 2024 fiscal financial results. The software maker made $61.9 billion in revenue and a net income of $21.9 billion during Q3. Revenue is up 17 percent, and net income has increased by 20 percent.

Read Full Story >>
theverge.com
darthv7222h ago

Xbox content + services up 62% while hardware down 31%... seems about right with the way they tout you don't need the hardware to play. People can play on their phones or smart tv or other means. I don't hardly play on my consoles directly since getting devices like the logitech g-cloud and ps portal. Which is to also say I have been playing more digital than physical because of these devices.

solideagle9h ago

you should apply in MS PR team buddy, I think you will do a great job in my humble opinion :)

Sonic18817h ago

I thought darthv72 and Obscure_Observer already work for Microsoft 🤔

dveio6h ago

MS: "Xbox services and content without AB up 1%, with AB up 62%. Hardware down 31%. In total a loss of 350 mill."

darthv72: "Seems about right."

MS: "Excuse m ..."

darthv72: "I don't hardly play on my consoles directly."

MS:

Lightning772h ago

What he said was facts. How he plays games is no concern of you. Don't get too mad about it.

Cacabunga9h ago

I can tell people like you are an absolute minority..

If service is up means their fans and fanboys accepted this model and subscribed to it. The near future you will see a big decline because the service is saturated.

shinoff21838h ago

But that's been ms for years. When things aren't going their way they try to change the way things are said. For instance console sales are down, they stop telling how many sold instead telling us how many hours spent in halo or headshots. So it makes sense console sales down just say people are playing on more devices then previous. What they won't say is how many xbox players jumped ship to ps5.

Cacabunga7h ago

Hardware sales are so bad that Sony and Nintendo are blowing the sales off the water with their hardware.

If Xbox are losers, others aren’t..
Xbox already tried everything with Xbox live then subscriptions went down so much that they had to find something else. Their fans subscribed then reached saturation rather quickly.

Hardware and exclusive games is where it’s at! Keep gamers excited, announce decent software and people will support you

itsmebryan3h ago

@shin
Well keep it simple Sony 's operating income is down 26% and Microsoft's is up 32%. No MS spin there, just facts. 😉
Cheers

romulus232h ago

Odd that a company that touts you dont need the hardware to play is already touting another console in the works.

darthv722h ago

They are not reliant on the HW but still want to maintain a presence (no matter how small) is a good thing. It shows commitment to the craft. It reminds me of SNK and how they made games for their own hardware (Neo Geo) while also making them for others because they knew there was a market to do so. They knew they would sell more to others but also sell to their own niche fan base.

+ Show (2) more repliesLast reply 2h ago
purple10112h ago

Xbox hardware revenue tanks to lowest point of Xbox Series generation

Profchaos11h ago

I'm not surprised surface is struggling they aren't relevant anymore

DOMination-1h ago

In the last two years they've started exiting the consumer market altogether. All of the newest Surface products are business models only. They can't seem to work out what they want to do with it.

XBManiac10h ago

Too expensive hardware when others offer the same or more for less? Good work, Green Team.

SimpleDad10h ago(Edited 10h ago)

"Despite some early successes for Xbox games on rival platforms, Xbox hardware is down by a massive 31 percent this quarter."
"Without Activision Blizzard, Microsoft’s overall gaming revenue would have actually declined this quarter."
"Xbox content and services would have only been up a single percent without Activision Blizzard..."
"It looks like next quarter is going to be a similar story for gaming at Microsoft, too."

That is crazy... so A/B/K is carrying the whole Xbox gaming.
Oh and Microsoft will be fine. Windows, Office and Cloud are growing with each pc purchase.

purple10110h ago

Activision: "we gonna need a bigger rucksack/backpack please"

Microsoft: "why's that"

Activision: "to carry yo' weak ass'

Profchaos9h ago(Edited 9h ago)

Top brass have also wanted to start seeing returns on the 100 billion they have put into various Xbox related moves so seeing more multiplatform games is highly likely especially from abk

It's basically saying that PlayStation is the reason Xbox is afloat right now thinks to Ps5 versions of COD

Kornholic8h ago

So basically PS and PC gamers' money is keeping Xbox on life support.

MrDead1h ago

The only growth MS will get out of the console industry is if it supports it's rivals platforms. Xbox is a pointless machine now. I can see them on a big push for live next, and they won't give up on trying to buy Steam.

+ Show (1) more replyLast reply 1h ago
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300°

Microsoft Seemingly Closes Bethesda France

As part of its plans to cut 1,900 jobs, Microsoft has reportedly shut down operations at Bethesda France, letting go roughly 15 people

Read Full Story >>
insider-gaming.com
Hereandthere1d 19h ago

Microsoft should have left them stay 3rd party

GamerRN1d 16h ago

If they are let go, they can be whatever they want. They ARE 3rd party now... 🤦

Barlos1d 14h ago

Yeah, they're also jobless.

GamerRN1d 7h ago

They can form a company if they want, they are just as jobless as if "Microsoft had left them as 3rd party".

peppeaccardo1d 9h ago

"MIcrosoft leaves Bethesda do what they know how to do best" ... close! Oh the irony ....
(Citation from a week old article)

ChasterMies1d 5h ago

I think Microsoft and other game publishers are letting people go because they think ai will replace them. Doesn’t matter how much profit they make. They were always going to be let go.

PassNextquestion1d 19h ago (Edited 1d 19h ago )

Bethesda France was made up of roughly 15 people... they couldn't of being doing much

Bethesda France mainly did publishing and marketing within the region

blacktiger1d 16h ago

that's a shame for you to say that, i'm sure Elite loves hearing what you just said.

Mr Logic1d 3h ago

What a stupid thing to say. The elites give 0 fucks what we say on an obscure website in the comments section.

Crows901d 2h ago

You can always reach out and give them jobs at your company man. Don't wait

Profchaos1d 19h ago (Edited 1d 19h ago )

Bethesda France focused on publishing and marketing in the region. And 15 people lost their jobs as part of the closure.

I wonder if this is part of Microsoft's strategy to abandoned physical media or possibly gamepass advertising makes their roles redundant you don't need to market a game as hard when the majority of players get the game as part of a sub which already promoted upcoming games

Tacoboto1d 18h ago

It's France too, there's a high likelihood only 1-2 people on the team even had an Xbox.

Profchaos1d 18h ago

Possibly guven all the leaks we know the Xbox brand is really struggling in the region.

Yi-Long1d 15h ago

Well, if your consoles and games are barely found in any stores any more, of course you're gonna struggle finding consumers ...

XiNatsuDragnel1d 17h ago

Tbh Microsoft I think Bethesda being 3rd party same with Activision would probably more competitive than thus scenario imo

Profchaos1d 16h ago (Edited 1d 16h ago )

I think it would have been better for all parties really especially gamers

TheColbertinator1d 16h ago

The recently purchased Activision French offices might take over all the licensing and marketing for Microsoft in France from now on.

Show all comments (21)
280°

Xbox's Preservation Step Sets A Much-Needed Example, Especially For Nintendo

Hanzla from eXputer inquires: "If Xbox can care about preserving its games and legacy, what exactly is wrong with Nintendo, trying to kill game preservation single-handedly?"

purple10112d ago

Ahh yes the good old game preservation of saving all your games to a removable hhd on the Xbox 360, taking it round your mates house, setting up multiple tvs to
Be met with “save data corrupted, please re download”

Or how about removing 360 games
From the store
, download them now or else, and, better hope to god that save data doesn’t corrupt, or it’s lost for ever

Nice one ☝️

Zeref12d ago

It's better than what Nintendo and Playstation is doing. It might not be perfect but at least they are TRYING. Unlike the others.

DarXyde12d ago

Trying? Take off the blinders for a moment, mate.

1. A failure to preserve games is just that: a failure to preserve games. Don't try to sugarcoat it: NO ONE is doing it properly. Better than awful is nothing to write home about.

2. At the time of this comment, isn't it the case that you need an internet connection to play Xbox games even if you buy physical discs that are hardly in circulation anymore? I don't have a Series X and I can't verify, but I think that is correct. I'm fairly certain you can at least play PS5 games at version 1.0 (not much of a win really when many games require day one patches). I think Microsoft's all digital, licensing approach is by far more aggressive than anyone else's. They really try to push you to game pass where you lose your entire library by umm.... Skipping a month of payments.

I don't think anyone is doing it right whatsoever. Don't get me started on Nintendo, who goes after anyone looking to preserve their games better than they ever would with extreme litigation.

Don't be a simp for any of these companies. Get it together.

PhillyDonJawn12d ago (Edited 12d ago )

@DarX never speak on Xbox again. You lost all credibility with your internet connection comment. Smh you have 0 clue and misinformed yet speaking on something you don't no squat about.

Einhander197212d ago

What has Sony done exactly? You guys keep deflecting to Sony but I am not actually seeing any results, and ai am certain nothing that you can come up with even comes close to what Microsoft has done and what they have tried and failed to do, like tie all your disks to your account on xbone.

Microsoft removed their whole indie section when they moved to the xbone because they were going to only allow games on the service that came from a publisher, id@xbox started after xbone launched and it only exists because Sony embraced indie and Microsoft was forced to cancel their plans and reverse course.

And every single game that was part of games for windows live including disk games (I have gta 4 on disk that won't work) so hundreds of games that use that DRM no longer work unless the company themselves patched it out which of course very few did.

MrBaskerville12d ago

Not trying. Tried. they killed of the backcomp program years ago. They set something up again, but sounds like it's more of an attempt to save the current library on whatever they are planning next. With luck they save everything and more, but let's see. I could see them killing off parts of the OG xbox and 360 libraries. Can't imagine that they would allow us to play Forza 5-7 in the future.

With that said, I do like what they've done and really wish they could have done more.

shinoff218311d ago

Zeref

So killing off physical media is trying what exactly. Ms don't really give a fk if you think they do your kidding yourself.

Profchaos11d ago

They are not trying this team is established for forward compatability the team is. It interested in preserving Xbox or 360 games.

+ Show (3) more repliesLast reply 11d ago
isarai12d ago

Is that why Hellblade 2 is digital only?

Zeref12d ago

Just because it's digital only doesn't mean you can't preserve it. Just put it on an external and you have the exact same functionality of what a disc does.

MrNinosan12d ago

Guess you're trolling, but if you actually think that's how it works, I'd recommend buying some braincells.

mkis00711d ago (Edited 11d ago )

Volitile vs nonvolitile data. A disc will not corrupt either. A drive can be corrupted.

Einhander197212d ago

This is just a scammy PR move to distract from the fact they are going digital only and trying to push streaming and subscriptions only.

No gaming company has pushed harder to remove ownership than Microsoft.

Without discs there is no preservation, preservation can't be done by the rights holders it can only be done by the consumers, anything else is a lie.

12d ago Replies(3)
Einhander197212d ago

Anyone remember xblig which Microsoft removed their whole 360 indie section removing hundreds of games from people?

12d ago
12d ago
Zeref12d ago

Do you know you can put your games on an external and preserve them that way? There are no benefits to discs. ZERO. Idk why some of you are still obsessed with them.

DarXyde12d ago

Because games like Persona 5 exist. It's STILL V1.00. On Playstation, that's a win because 1.00 is installed on the disc—no need to download anything.

If a game does not require any updates, it's all on the disc.

Extremely low bar in the modern era, of course. It's not much of a win by any stretch.

But for now, physical media does have a purpose, at least on Playstation.

Einhander197212d ago

That is factually not how game licensing works, try plugging your hard drive into someone else xbox, It's not going to work, and it won't work if the licensing servers ever go down.

Einhander197212d ago

Anyone remember games for windows live.

I have around a dozen games, some on Steam itself that will not work because Microsoft shut off the licensing servers.

BehindTheRows12d ago (Edited 12d ago )

I do. I STILL have games (Gears of War being the big one) I cannot access because Games for Windows LIVE is total garbage and no one has held Microsoft accountable.

Zeref12d ago (Edited 12d ago )

You don't have an Xbox apparently. Because you can 100 percent plug in your external and play games from it on any Xbox console lol. You just have to be logged in to prove ownership.

Chevalier12d ago

"You don't have an Xbox apparently. Because you can 100 percent plug in your external and play games from it on any Xbox console lol. You just have to be logged in to prove ownership."

Damn how many times do people got to explain your idiocy to you? You can take a copy of Persona 5 like someone used as an example and play that game on ANY console WITHOUT logging in which means I can lend the game to a friend without internet and they can play my game. Can you lend your hard drive to anyone without logging in for them to play? NOPE. That is a huge difference and if you think otherwise then sorry you're an idiot.

Tacoboto12d ago

"No gaming company has pushed harder to remove ownership than Microsoft."

Ubisoft is literally erasing games people bought from their libraries... My PS1-3 discs are useless on modern hardware. Nintendo's re-published and resold almost their entire Wii U library, and the eShop is completely dead with no BC mechanism in the Switch software. Microsoft publishes everything they make today day one on Steam and Xbox/Windows. Sony only brings to PC the titles they think you might want some years later and Nintendo won't even design a functional long-lasting joystick.

You're absolutely trolling and not serious if you think Microsoft today is the worst offender.

shinoff218311d ago

Yay steam

Not everyone fks with computers though. The disc is still the best way as a console player. Period.

Tacoboto11d ago

How do Sony and Nintendo feel about these discs from 2001-2013?

Don't be stupid, you know Xbox is the best at this today.

+ Show (3) more repliesLast reply 11d ago
Hofstaderman12d ago

Nobody wants this. Sales or the lack of it in the case of XBOX is very telling. I wonder how the adorably all digital series X will fare. Adorably dismal perhaps?

crazyCoconuts12d ago

Only time will tell, but for from someone like me suspecting that Xbox is trying to gracefully exit the console market, that "forward compatibility" team is trying to get Xbox games playing on Windows PCs. I mean, it's nice that they're not planning on exiting with a "enjoy your games while the hardware still works" message, so that's nice. They still have a brand to protect via Microsoft so probably feel obligated to have a better exit strategy.

Xeofate12d ago (Edited 12d ago )

That is not their plan, their plan is to transfer users accounts to the cloud.

Phil Spencer himself said as much a few months back, plans could have changed but I think people are reading way too much into one statement where Phil said he would allow Epic on xbox because he wants to be able to sell xbox games directly on other platforms. Aka, instead of selling Sea of Thives through PSN he wants to have an xbox store to sell his games on PlayStation without giving PlayStation any money.

Again, it's extremely unlikely that Phil plans to put PC on xbox and licensing would prevent them from just giving out other publishers games purchased on xbox copies of thier games on PC, Microsoft does not own their games.

crazyCoconuts11d ago

The thing that doesn't align with the cloud strategy is the giving up on exclusives. You'd still need strong exclusives for cloud streaming - it's still a "platform" , just with a lower upfront hardware investment. I feel like they've learned what PS learned with PSNow long ago. We're not ready to stream games and it's only gonna lose them money to try at this point

FinalFantasyFanatic11d ago

I would love that, I'd buy up some of the Xbox games if they could run on PC, like the Rare Replay, Lost Odyssey and Dead or Alive Ultimate, probably a pipe dream though.

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