290°

Microsoft wants to put RROD issues behind it

VG247 writes: Albert Penello, senior director of global marketing for Xbox 360, has said that Microsoft wants to put the console’s hardware failure issues behind it.

Speaking with IndustryGamers, Penello said that the lack of rings on the slimmer 360 model is part of putting the RROD fiasco to rest.

5053d ago Replies(8)
zeeshan8105053d ago (Edited 5053d ago )

Yeah..MS don't care about fans..they just want to make MONEY $$$
There are a lot of stupid people in the world who buy second Xbox after the first Xbox gets RROD.

ElitaStorm5053d ago

my stupid friend bought 3 xbox's

5053d ago
NYPunkster5053d ago

my autistic friend just bought a million...no, no a billion xboxsese!

the xbox is on it's last legs. it just got wifi, harddrive, HDMI but still doesn't have blu-ray. pfft!

el zorro5053d ago

nice story, bro.

I love the silly stories ps3 fanboys tell themselves.

Dee_915052d ago (Edited 5052d ago )

lol sooo just because you personally dont know anybody that bought new xbox after the frst one died means nobody bought new ones ?
i dont understand your logic

hell im buying a new one
my cousin and 4 friends bought new ones

but i dont think ms did it on purpose its just that they release xbox too soon before they worked out all the kinks .. obviously

radphil5052d ago

sill stories? We have people that came to our store that noted that they were on their 3rd,4th, even 5th system.

If they like wasting their money after that many times, they might as well donate it to a worth cause instead of wasting it.

PRHB HYBRiiD5053d ago

the damage is done ms theres no way to change that -.-

ALFAxD_CENTAURO5053d ago

When is Done, is Done.

RROD is actually the worst technical failure in the history of videoconsoles.

HolyOrangeCows5053d ago

Microsoft wants to put its current userbase behind it in terms of priorities, as well, so that they can hope to attract a Wii-type audience.

I'm one of the original 40 million with a defective model. I WANT to put the RROD behind me, but I'm not going to give them a $300 reward to do so.

el zorro5053d ago

Did you say the same thing when the PS2s were having hardware problems?

Let's put this in perspective. The original Xbox was quite reliable (I still have mine), the launch 360s had issues that Microsoft had to fix (at great cost to itself), they later majorly improved the 360s reliability with later chip sets like the Jasper, and now they have released a totally redesigned 360 S that will mostly likely prove to be a reliable machine. The next generation Xbox will probably also be very reliable.

So are you going to damn them for all time based on that period where there were hardware failures? At the same time you don't apply the same attitude towards Sony. It's pure hypocrisy.

Neko_Mega5053d ago

Sony fix the problem with ps2 and ps3 in a short time, yes xbox was build good but you would think they would't get it wrong with 360.

The 360 has fail a lot longer then most systems and the rrod maybe dead on the new 360, but it alreadey is getting red dot of death.

Plus who would want to pay 300 bucks if they couldn't get it right the first try?

Absolut_Turkey5053d ago

The PS2 fail rate was no where near as high as the Xbox 360. Either you didn't know that, or you forgot. Either way you're talking out your ass. That's the problem with you fanboys.

blazBlue5053d ago

Give me a statistic showing that PS2 failures were just as bad as the RROD.

Go on, I'm waiting.

I find it HILARIOUS that 360 fanboys always bring up the PS2 like it had the worst problems ever. How about you stop defending the RROD and Microsoft?

CimmerianDrake5052d ago

And Microsoft still hasn't addressed the real problem. It isn't hypocrisy to point out that MS is CONTINUING to make the same mistake on purpose. And I thought that we were in a new generation of game consoles? I didn't realize people were playing the PS2 and Xbox. I thought they were playing the PS3 and Xbox 360. Sorry, my bad. *rolls eyes*

radphil5052d ago (Edited 5052d ago )

@el zorro

Ps2 Issues:
Disc Read Error

360 Issues:
Disc Read Error
Overheating issues
Harddrive Failure

How in God's name could you even remotely compare the issues of earlier systems to an issue of a NOW-gen system, in which had more problems than previous generation systems.

+ Show (2) more repliesLast reply 5052d ago
Oner5053d ago (Edited 5053d ago )

Here is some "perspective" for you then ~

Many forget (for some odd reason) to mention the failure %'s was still within an acceptable industry standards for the PS2. The only reason why it seemed like a lot is because

2-3% of 140 Million is 2.8-4.2 Million ~ PS2

33+% of 40 Million is 13.2 Million+ ~ 360

In the history of electronics there has NEVER been console with a bigger failure rate amount than the Xbox 360. PERIOD.

Edit: Oh and before anyone b!@#$%^ I have a RIGHT to complain as I have just received my 6th RROD a few weeks ago (SCC did it) and I will not be spending another dime on my launch 360 Pro...as the saying goes ~ fool me once (my first 360 purchase) shame on you, fool me twice (any other 360 purchase I WON'T be doing) shame on me.

Sez 5053d ago

Wow dude. I agree with you 100%. I hated Sony for my ps2 dying on my three times and having to pay out my pocket before Sony lost their cads action suit. That when I use to explain my hate for Sony because of the dre with the ps2 on this site. Sonyfans would tell me to get over it and let the past go. Yet they are here saying that they will not forgive MS for the issues with RRod with the old 360's.

Let's be honest here. Both company have had their share of issues. I just recently got RRoD for the first time with my launch 360. But in no way do I hate MS for it. Will it stop me from buying another next gen console from MS in the future? No. Because like sonyfans would tell me in the past. Let the past go and move on.

Sonyfan let the RRoD issue go. I have let go on my hate for Sony and just enjoy games from both companys. I don't want to see any company leave the gaming business. Because competition brings out the best in both companys. And I would love to see what both Sony/MS bring to the table next gen.

ReBurn5053d ago (Edited 5053d ago )

I think that your perspective is quite wrong, Oner. The PS2 wasn't at 140 million in 2005 when Sony settled their DRE lawsuit. And Microsoft wasn't at 40 million when RROD was at its height. Not to mention the overheating issues with the first PS2 slim models. Yeah, those were not the highest quality hardware. And although you have no earthly idea how many PS2's were defective, it had to be much higher than 2% to 3% for the class-action lawsuit to move forward.

You guys like to spin the numbers to make one company look bad and another look good, but it's a fool's errand. Everyone can tell you have no idea what you're talking about so you just make stuff up.

Oner5053d ago (Edited 5052d ago )

My perspective isn't wrong. Certain people just don't want to get it, let alone believe it...even if you account for 2005, 2004, 2003 or whatever "time" it happened the PERCENTAGE is the key point and that's what matters. It was within acceptable industry standards then and now. Ultimately it doesn't matter what "year"; it's just another excuse/spin for those who are trying to change the subject over the 360's failure rate that is BY FAR the worst in the history of gaming electronics!

The article and topic is about MS, the 360 & the RROD and yet certain people just won't discuss that properly (for some odd reason) so they bring up Sony (why not Nintendo's NES or the Sega's Dreamcast?) to obfuscate and try to shift the focus about things that are nothing more than false opinion more than what is known & proven. But you are right in that it is a fool's errand because people hear what they want to hear and dismiss what they don't want to believe...

Think about it ~ Why is the focus on what I said, when I wasn't the one to bring Sony into this? I just pointed out who said what and that it was missing certain info (probably to make their opinion seem more valid). Why aren't those of you jumping on me not discussing more of the RROD, E74, it's own DRE & power brick issues specifically? I find that quite odd and very telling....but that is to be expected as usual and par for the course around here.

ThanatosDMC5052d ago

If it's less than 140M, then since it's a PERCENTAGE. That means less consoles were affected. My PS2 died too... but it was after 3-4 years of heavy gaming and not a couple of months that's a huge difference in reliability issues.

+ Show (2) more repliesLast reply 5052d ago
5053d ago Replies(1)
Greywulf5052d ago

Lets say the PS2's failure was 100%, thats the PS2. And its not in competition with the 360, the PS3 is. Which doesn't have a failure rate of 1 in 2 as the 360 does. Its apples to oceans...

BUH BUH ps2!!! PS2's failures still have nothing to do with Microsoft's current failures as a company providing solid hardware. They want to pretend to be offering this amazing entertainment device. Yet they don't want to admit that it breaks 90% of the time. They have never released RROD statistics. Just claim its down as you take your next 360 into its coffin.

Microsoft had...

HAD...

working hardware for the Xbox1.

They went backwards in quality to rush a botched sub-prime console out ahead of sony's playstation 3. Its evident in its basic hardware design (power brick) Overheating, and DVD disc technology. Thats the fact. Hardware all has its failure rates, Microsoft went higher with their second console than their first.

+ Show (2) more repliesLast reply 5052d ago
LeonSKennedy4Life5053d ago

People will buy them regardless.

Remember...

People buy cheap crap all the time.

CimmerianDrake5052d ago

it's the tightwad way. they exist the world over.

soxfan20055052d ago

So, wanting to buy the console with the highest number of 80+ rated exclusives is now called being a tightwad?

CimmerianDrake5052d ago (Edited 5052d ago )

When you know that the hardware is the most prone to being faulty, and you can say "hmmm, well it's only $200", not only does that make you a sucker, it also makes you a tightwad yes.

Besides, Nintendo has the 2 highest rated games this gen, and Sony has the highest rated exclusives so your example fails.

*EDIT* Wait a minute, why did I even bother saying Sony has the highest rated exclusives? Just because it's true, doesn't mean I should say it, who the hell cares what Metacritic's failed ratings system says. The ratings from that site are so flawed it could be considered a Microsoft funded projected just for that reason alone.

Hacker5053d ago ShowReplies(2)
Show all comments (130)
270°

Microsoft’s Surface and Xbox hardware revenues take a big hit in Q3

Microsoft just posted the third quarter of its 2024 fiscal financial results. The software maker made $61.9 billion in revenue and a net income of $21.9 billion during Q3. Revenue is up 17 percent, and net income has increased by 20 percent.

Read Full Story >>
theverge.com
darthv721d 2h ago

Xbox content + services up 62% while hardware down 31%... seems about right with the way they tout you don't need the hardware to play. People can play on their phones or smart tv or other means. I don't hardly play on my consoles directly since getting devices like the logitech g-cloud and ps portal. Which is to also say I have been playing more digital than physical because of these devices.

solideagle13h ago

you should apply in MS PR team buddy, I think you will do a great job in my humble opinion :)

Sonic188110h ago

I thought darthv72 and Obscure_Observer already work for Microsoft 🤔

dveio10h ago

MS: "Xbox services and content without AB up 1%, with AB up 62%. Hardware down 31%. In total a loss of 350 mill."

darthv72: "Seems about right."

MS: "Excuse m ..."

darthv72: "I don't hardly play on my consoles directly."

MS:

Lightning775h ago

What he said was facts. How he plays games is no concern of you. Don't get too mad about it.

Cacabunga12h ago

I can tell people like you are an absolute minority..

If service is up means their fans and fanboys accepted this model and subscribed to it. The near future you will see a big decline because the service is saturated.

shinoff218311h ago

But that's been ms for years. When things aren't going their way they try to change the way things are said. For instance console sales are down, they stop telling how many sold instead telling us how many hours spent in halo or headshots. So it makes sense console sales down just say people are playing on more devices then previous. What they won't say is how many xbox players jumped ship to ps5.

Cacabunga10h ago

Hardware sales are so bad that Sony and Nintendo are blowing the sales off the water with their hardware.

If Xbox are losers, others aren’t..
Xbox already tried everything with Xbox live then subscriptions went down so much that they had to find something else. Their fans subscribed then reached saturation rather quickly.

Hardware and exclusive games is where it’s at! Keep gamers excited, announce decent software and people will support you

itsmebryan6h ago

@shin
Well keep it simple Sony 's operating income is down 26% and Microsoft's is up 32%. No MS spin there, just facts. 😉
Cheers

romulus235h ago

Odd that a company that touts you dont need the hardware to play is already touting another console in the works.

darthv725h ago

They are not reliant on the HW but still want to maintain a presence (no matter how small) is a good thing. It shows commitment to the craft. It reminds me of SNK and how they made games for their own hardware (Neo Geo) while also making them for others because they knew there was a market to do so. They knew they would sell more to others but also sell to their own niche fan base.

+ Show (2) more repliesLast reply 5h ago
purple10115h ago

Xbox hardware revenue tanks to lowest point of Xbox Series generation

Profchaos14h ago

I'm not surprised surface is struggling they aren't relevant anymore

DOMination-4h ago

In the last two years they've started exiting the consumer market altogether. All of the newest Surface products are business models only. They can't seem to work out what they want to do with it.

XBManiac14h ago

Too expensive hardware when others offer the same or more for less? Good work, Green Team.

SimpleDad13h ago(Edited 13h ago)

"Despite some early successes for Xbox games on rival platforms, Xbox hardware is down by a massive 31 percent this quarter."
"Without Activision Blizzard, Microsoft’s overall gaming revenue would have actually declined this quarter."
"Xbox content and services would have only been up a single percent without Activision Blizzard..."
"It looks like next quarter is going to be a similar story for gaming at Microsoft, too."

That is crazy... so A/B/K is carrying the whole Xbox gaming.
Oh and Microsoft will be fine. Windows, Office and Cloud are growing with each pc purchase.

purple10113h ago

Activision: "we gonna need a bigger rucksack/backpack please"

Microsoft: "why's that"

Activision: "to carry yo' weak ass'

Profchaos13h ago(Edited 13h ago)

Top brass have also wanted to start seeing returns on the 100 billion they have put into various Xbox related moves so seeing more multiplatform games is highly likely especially from abk

It's basically saying that PlayStation is the reason Xbox is afloat right now thinks to Ps5 versions of COD

Kornholic11h ago

So basically PS and PC gamers' money is keeping Xbox on life support.

MrDead4h ago

The only growth MS will get out of the console industry is if it supports it's rivals platforms. Xbox is a pointless machine now. I can see them on a big push for live next, and they won't give up on trying to buy Steam.

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300°

Microsoft Seemingly Closes Bethesda France

As part of its plans to cut 1,900 jobs, Microsoft has reportedly shut down operations at Bethesda France, letting go roughly 15 people

Read Full Story >>
insider-gaming.com
Hereandthere1d 22h ago

Microsoft should have left them stay 3rd party

GamerRN1d 20h ago

If they are let go, they can be whatever they want. They ARE 3rd party now... 🤦

Barlos1d 17h ago

Yeah, they're also jobless.

GamerRN1d 10h ago

They can form a company if they want, they are just as jobless as if "Microsoft had left them as 3rd party".

peppeaccardo1d 12h ago

"MIcrosoft leaves Bethesda do what they know how to do best" ... close! Oh the irony ....
(Citation from a week old article)

ChasterMies1d 8h ago

I think Microsoft and other game publishers are letting people go because they think ai will replace them. Doesn’t matter how much profit they make. They were always going to be let go.

PassNextquestion1d 22h ago (Edited 1d 22h ago )

Bethesda France was made up of roughly 15 people... they couldn't of being doing much

Bethesda France mainly did publishing and marketing within the region

blacktiger1d 20h ago

that's a shame for you to say that, i'm sure Elite loves hearing what you just said.

Mr Logic1d 6h ago

What a stupid thing to say. The elites give 0 fucks what we say on an obscure website in the comments section.

Crows901d 5h ago

You can always reach out and give them jobs at your company man. Don't wait

blacktiger2h ago

You own nothing snd be happy. I'm sure you heard that

Profchaos1d 22h ago (Edited 1d 22h ago )

Bethesda France focused on publishing and marketing in the region. And 15 people lost their jobs as part of the closure.

I wonder if this is part of Microsoft's strategy to abandoned physical media or possibly gamepass advertising makes their roles redundant you don't need to market a game as hard when the majority of players get the game as part of a sub which already promoted upcoming games

Tacoboto1d 21h ago

It's France too, there's a high likelihood only 1-2 people on the team even had an Xbox.

Profchaos1d 21h ago

Possibly guven all the leaks we know the Xbox brand is really struggling in the region.

Yi-Long1d 18h ago

Well, if your consoles and games are barely found in any stores any more, of course you're gonna struggle finding consumers ...

XiNatsuDragnel1d 20h ago

Tbh Microsoft I think Bethesda being 3rd party same with Activision would probably more competitive than thus scenario imo

Profchaos1d 19h ago (Edited 1d 19h ago )

I think it would have been better for all parties really especially gamers

TheColbertinator1d 20h ago

The recently purchased Activision French offices might take over all the licensing and marketing for Microsoft in France from now on.

Show all comments (23)
280°

Xbox's Preservation Step Sets A Much-Needed Example, Especially For Nintendo

Hanzla from eXputer inquires: "If Xbox can care about preserving its games and legacy, what exactly is wrong with Nintendo, trying to kill game preservation single-handedly?"

purple10113d ago

Ahh yes the good old game preservation of saving all your games to a removable hhd on the Xbox 360, taking it round your mates house, setting up multiple tvs to
Be met with “save data corrupted, please re download”

Or how about removing 360 games
From the store
, download them now or else, and, better hope to god that save data doesn’t corrupt, or it’s lost for ever

Nice one ☝️

Zeref12d ago

It's better than what Nintendo and Playstation is doing. It might not be perfect but at least they are TRYING. Unlike the others.

DarXyde12d ago

Trying? Take off the blinders for a moment, mate.

1. A failure to preserve games is just that: a failure to preserve games. Don't try to sugarcoat it: NO ONE is doing it properly. Better than awful is nothing to write home about.

2. At the time of this comment, isn't it the case that you need an internet connection to play Xbox games even if you buy physical discs that are hardly in circulation anymore? I don't have a Series X and I can't verify, but I think that is correct. I'm fairly certain you can at least play PS5 games at version 1.0 (not much of a win really when many games require day one patches). I think Microsoft's all digital, licensing approach is by far more aggressive than anyone else's. They really try to push you to game pass where you lose your entire library by umm.... Skipping a month of payments.

I don't think anyone is doing it right whatsoever. Don't get me started on Nintendo, who goes after anyone looking to preserve their games better than they ever would with extreme litigation.

Don't be a simp for any of these companies. Get it together.

PhillyDonJawn12d ago (Edited 12d ago )

@DarX never speak on Xbox again. You lost all credibility with your internet connection comment. Smh you have 0 clue and misinformed yet speaking on something you don't no squat about.

Einhander197212d ago

What has Sony done exactly? You guys keep deflecting to Sony but I am not actually seeing any results, and ai am certain nothing that you can come up with even comes close to what Microsoft has done and what they have tried and failed to do, like tie all your disks to your account on xbone.

Microsoft removed their whole indie section when they moved to the xbone because they were going to only allow games on the service that came from a publisher, id@xbox started after xbone launched and it only exists because Sony embraced indie and Microsoft was forced to cancel their plans and reverse course.

And every single game that was part of games for windows live including disk games (I have gta 4 on disk that won't work) so hundreds of games that use that DRM no longer work unless the company themselves patched it out which of course very few did.

MrBaskerville12d ago

Not trying. Tried. they killed of the backcomp program years ago. They set something up again, but sounds like it's more of an attempt to save the current library on whatever they are planning next. With luck they save everything and more, but let's see. I could see them killing off parts of the OG xbox and 360 libraries. Can't imagine that they would allow us to play Forza 5-7 in the future.

With that said, I do like what they've done and really wish they could have done more.

shinoff218312d ago

Zeref

So killing off physical media is trying what exactly. Ms don't really give a fk if you think they do your kidding yourself.

Profchaos11d ago

They are not trying this team is established for forward compatability the team is. It interested in preserving Xbox or 360 games.

+ Show (3) more repliesLast reply 11d ago
isarai13d ago

Is that why Hellblade 2 is digital only?

Zeref12d ago

Just because it's digital only doesn't mean you can't preserve it. Just put it on an external and you have the exact same functionality of what a disc does.

MrNinosan12d ago

Guess you're trolling, but if you actually think that's how it works, I'd recommend buying some braincells.

mkis00711d ago (Edited 11d ago )

Volitile vs nonvolitile data. A disc will not corrupt either. A drive can be corrupted.

Einhander197212d ago

This is just a scammy PR move to distract from the fact they are going digital only and trying to push streaming and subscriptions only.

No gaming company has pushed harder to remove ownership than Microsoft.

Without discs there is no preservation, preservation can't be done by the rights holders it can only be done by the consumers, anything else is a lie.

12d ago Replies(3)
Einhander197212d ago

Anyone remember xblig which Microsoft removed their whole 360 indie section removing hundreds of games from people?

12d ago
12d ago
Zeref12d ago

Do you know you can put your games on an external and preserve them that way? There are no benefits to discs. ZERO. Idk why some of you are still obsessed with them.

DarXyde12d ago

Because games like Persona 5 exist. It's STILL V1.00. On Playstation, that's a win because 1.00 is installed on the disc—no need to download anything.

If a game does not require any updates, it's all on the disc.

Extremely low bar in the modern era, of course. It's not much of a win by any stretch.

But for now, physical media does have a purpose, at least on Playstation.

Einhander197212d ago

That is factually not how game licensing works, try plugging your hard drive into someone else xbox, It's not going to work, and it won't work if the licensing servers ever go down.

Einhander197212d ago

Anyone remember games for windows live.

I have around a dozen games, some on Steam itself that will not work because Microsoft shut off the licensing servers.

BehindTheRows12d ago (Edited 12d ago )

I do. I STILL have games (Gears of War being the big one) I cannot access because Games for Windows LIVE is total garbage and no one has held Microsoft accountable.

Zeref12d ago (Edited 12d ago )

You don't have an Xbox apparently. Because you can 100 percent plug in your external and play games from it on any Xbox console lol. You just have to be logged in to prove ownership.

Chevalier12d ago

"You don't have an Xbox apparently. Because you can 100 percent plug in your external and play games from it on any Xbox console lol. You just have to be logged in to prove ownership."

Damn how many times do people got to explain your idiocy to you? You can take a copy of Persona 5 like someone used as an example and play that game on ANY console WITHOUT logging in which means I can lend the game to a friend without internet and they can play my game. Can you lend your hard drive to anyone without logging in for them to play? NOPE. That is a huge difference and if you think otherwise then sorry you're an idiot.

Tacoboto12d ago

"No gaming company has pushed harder to remove ownership than Microsoft."

Ubisoft is literally erasing games people bought from their libraries... My PS1-3 discs are useless on modern hardware. Nintendo's re-published and resold almost their entire Wii U library, and the eShop is completely dead with no BC mechanism in the Switch software. Microsoft publishes everything they make today day one on Steam and Xbox/Windows. Sony only brings to PC the titles they think you might want some years later and Nintendo won't even design a functional long-lasting joystick.

You're absolutely trolling and not serious if you think Microsoft today is the worst offender.

shinoff218312d ago

Yay steam

Not everyone fks with computers though. The disc is still the best way as a console player. Period.

Tacoboto11d ago

How do Sony and Nintendo feel about these discs from 2001-2013?

Don't be stupid, you know Xbox is the best at this today.

+ Show (3) more repliesLast reply 11d ago
Hofstaderman12d ago

Nobody wants this. Sales or the lack of it in the case of XBOX is very telling. I wonder how the adorably all digital series X will fare. Adorably dismal perhaps?

crazyCoconuts12d ago

Only time will tell, but for from someone like me suspecting that Xbox is trying to gracefully exit the console market, that "forward compatibility" team is trying to get Xbox games playing on Windows PCs. I mean, it's nice that they're not planning on exiting with a "enjoy your games while the hardware still works" message, so that's nice. They still have a brand to protect via Microsoft so probably feel obligated to have a better exit strategy.

Xeofate12d ago (Edited 12d ago )

That is not their plan, their plan is to transfer users accounts to the cloud.

Phil Spencer himself said as much a few months back, plans could have changed but I think people are reading way too much into one statement where Phil said he would allow Epic on xbox because he wants to be able to sell xbox games directly on other platforms. Aka, instead of selling Sea of Thives through PSN he wants to have an xbox store to sell his games on PlayStation without giving PlayStation any money.

Again, it's extremely unlikely that Phil plans to put PC on xbox and licensing would prevent them from just giving out other publishers games purchased on xbox copies of thier games on PC, Microsoft does not own their games.

crazyCoconuts11d ago

The thing that doesn't align with the cloud strategy is the giving up on exclusives. You'd still need strong exclusives for cloud streaming - it's still a "platform" , just with a lower upfront hardware investment. I feel like they've learned what PS learned with PSNow long ago. We're not ready to stream games and it's only gonna lose them money to try at this point

FinalFantasyFanatic11d ago

I would love that, I'd buy up some of the Xbox games if they could run on PC, like the Rare Replay, Lost Odyssey and Dead or Alive Ultimate, probably a pipe dream though.

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