How to Fix The Finals Crashing on Startup, Error EXCEPTION_ACCESS_VIOLATION

Screenshot during a match in The Finals

The latest update for The Finals has brought the new EXCEPTION_ACCESS_VIOLATION error that has caused crashing on startup.

Although, error codes and startup crashes are not new to online gaming this error is a bit different than usual. For many issues a game might encounter, there are various ways you can fix them. However, the EXCEPTION_ACCESS_VIOLATION error is caused by the unlikely thing, and fixing it will require just a bit of time. However, we are certain that this error will be patched soon, but until then you can find the fix for it in the text below.  


Although error codes in The Finals are usually caused by connectivity issues or missing data, this error is different. EXCEPTION_ACCESS_VIOLATION Error messages have been appearing since the latest update for the game on May 15th. Although you can try the usual list of resetting your PC or verifying the integrity of game files, this will not help. The problems seem to be caused by the most unusual thing.  

Screenshot during a match in The Finals
Image via N4G Unlocked

It seems that since the last patch Razer software has been causing problems with The Finals Launcher. This means that if you have a piece of Razer hardware like a mouse, headset, etc. it’s probably causing this error to appear. Luckily, there is a simple solution to this, you will need to close Razer Synapse, first. Followed by using Task Manager to end all Razer processes on your PC before rerunning The Finals. 

Once Razer Synapse is closed use Ctrl+Alt+Del to access Task Manager, now you have to go over all the processes to right-click on Razer once and select End Task. After this is done, you will be able to start The Finals normally. Hopefully, since this is a developer issue, it will get patched soon. But, until then, this is the solution.


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