190°

Microsoft will need more than a food salesman to fix Xbox problems

SmartHouse - David Richards, Tuesday, 11 Dec 2007:

"Microsoft is going to need more than a new salesman if it is to stay competitive in the gaming console market. Late last week Microsoft who this year have had to face up to claims that 30% of their Xbox 360 consoles were duds appointed a Nestle former food executive Sean Davies as their new Entertainment Devices sales director in an effort to bolster retail sales for their fledgling console and gaming software."

Richards writes that a big problem for the Microsoft Australia is their PR, marketing and brand consistency at a consumer level.

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smarthouse.com.au
ShiftyLookingCow6412d ago (Edited 6412d ago )

Its David Richards. Read his previous articles.

edit: well he is supposed to be anti MS. He is the one who made the rumor that MS is releasing a 360 with inbuilt HD-DVD and stuff.

Blademask6412d ago

Is that a good thing? or a bad thing?

ktchong6411d ago

He has certain credibility issues. Well, he has a lot of credibility issues.

But I just submit the story. Doesn't mean I agree with or even respect what he has to say.

marionz6411d ago

posted by round peg...oh why am i not surprised!

this site doesnt need people like round peg, crazy fanboys that spend more time posting trash about the compitition than actually enjoying their console of choice

mighty_douche6411d ago

still everything he said is true.

Zhuk6411d ago

Basically this is an awful article from somebody who is notorious for having an anti-360 agenda.

His criticism also makes no sense. The guys job is to sell Xbox 360s in Australia, he's just a marketer he is not responsible at all for the RROD issue, which already has been fixed thanks to hardware revisions and manufacturing rates and failure rates are down according to MS executives. It's like asking a receptionist at Samsung to fix your TV, it's not gonna happen.

Also, I would like to point out the Xbox 360 outsold the PS3 this year in Australia and has outsold the Wii for the last 3 months. Australia is one of Xbox 360s strongest territories, up there with US, Canada and UK

Silver Bull3t6411d ago

"....the RROD issue, which already has been fixed thanks to hardware revisions".

This has yet to be proven imo. I'd love for that to be the case, but until they shrink the XenoS I'm not expecting the rediculous amount of "general hardware failures" to be resolved. The XenoN shrink and heatsink revision was a step in the right direction, but they need to get the GPU revision DONE and increase airflow thru the case. I'm a 360 owner and fan, but if they don't get their sh!t together I'm defecting.

ukilnme6411d ago

I am a PSWii60 supporter but if MS does not truly fix the 360's issues, I am done with it after the 3 year warranty.

richie007bond6411d ago

Spot on,well said bubbles 4 u

Ashta6411d ago

Well, supposedly the new Falcon chips RRoD out as well. Youtube has like a thousand RRoD videos uploaded and many of them are Elites (which Microsoft said wasn't supposed to RRoD) and the new Premium 360's (which have the silver DVD instead of the old white one. This was the model that supposedly dropped the Zephyr chip for the cooler Falcon and added HDMI).

Hell, a while back a japanese tech guru (the story was posted on here or Kotaku....cant remember) tested the wattage and temperature outputs of the 360 and found that the inside of the box got upwards to 100 degree's C for the Elite. Which....is pretty darned hot. The fact of the matter is that 360's still shut down day after day yet Microsoft has said that the issue was already supposed to be resolved. My local gamestop has had to replace their demo 360 4 times already....now they don't have a kiosk set up anymore....

Oncnawan6411d ago

Xbox 360 Premiums have had the chrome DVD tray since launch. Nice try, though.

+ Show (2) more repliesLast reply 6411d ago
bigmack6411d ago

OK WHY IS THIS ON THE PS3 SECTION AGAIN?

Mikey_Gee6411d ago

The story was probably dug up by a 360 hater and hardcore PS3 fan that hates anything without a Sony logo.

This was posted to help fuel the fanboy fires that are in full force on these type of sites.

littletad6411d ago

The majority of people on here are Sony fans. At first, there's nothing wrong with that, but all they dig up is anti-360 articles with little to no credentials.

PS3PCFTW6411d ago

haha.........expect more anti microsoft articles from here on out.

its inevitable.

the cosumer, media and average joe are finally realizing what a piece of sh1t the 360 is, and what a value the ps3 is.

just remember my words.

Lord Cheese6411d ago

so, you've got a "cosumer" what ever that may be, and "average joe" which as i recall, was a bad US dating show, that have realised rabid fanboys cant help trolling.

If thats what makes up the games buying public, its no wonder everyone is buying wiis.

Besides, if you actually read something before you posted it, you'd realise that your comments are utterly ridiculous. There have been anti-microsoft posts all over the internet for years, and there will be for many years to come, regardless of their success in the games industry. You fanboys would do yourselves such a favor if you thought before you posted, for a start you wouldnt sound like 10 year olds trying to start a playground punch up.

ukilnme6411d ago

I will remember your words and I will also remember that you are a worthless troll.

ironwolf6411d ago

That's why they don't buy games for their console. They have to wait for mommy to go to Toys R Us.

Pothead216411d ago

Fanboys stunt the growth of the video game industry as a whole. As you sit there screaming to anyone who will listen that MS is the devil and the PS3 is better in every way, you don't see that the other consoles have their own good points. you don't realize that what you're doing is slowing the advancement of all videogames.

+ Show (1) more replyLast reply 6411d ago
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40°

Split/Second Is The Explosive Racing Game That Deserved a Sequel

The Outerhaven writes: Split/Second was the explosive arcade racing game that outshone Ridge Racer and Burnout. That is, until Disney shut it all down before a sequel could happen.

Read Full Story >>
theouterhaven.net
300°

Looming Xbox layoffs threaten Microsoft's reputation

Even as the company sets out to overhaul the very definition of Xbox, cuts at its studios risk creating a negative image reminiscent of EA's worst era

Read Full Story >>
gamesindustry.biz
Jingsing3d ago (Edited 3d ago )

I appreciate the article but this guy must be living in a delayed universe, The reputation was ruined 10+ years ago and hasn't recovered since. As such people have voted with their wallets and stopped buying Xbox products in large amounts.

YourMommySpoils2d ago

Their reputation was lost way before that. From the moment Microsoft said they entering the console business, we all knew it would be a downgrade.

Bathyj1d 14h ago (Edited 1d 14h ago )

That's not true at all the OG Xbox had drive and they had hunger and they wanted to accomplish something. It was a great console.

they didn't quite reach their goals and they gave up prematurely because they couldn't win. It was halfway through the Xbox 360 when kinect released and that was when they lost their way and we're a rudderless ship ever since

Agent751d 12h ago

In all fairness, Xbox had some great games with online play, Xbox 360 even better. Xbox consoles started to die with the Xbox One. Ditch consoles for the PC and PS.

YourMommySpoils1d 4h ago

@Bathyj hard to compute ay. Xbox was never better than a PC and that's all they ever were. A demo box. Doesn't get more true than that.

3d ago Replies(1)
isarai3d ago

What reputation is this threatening exactly? 😂

Lightning773d ago

Rumors of Turn 10 being either shut down or hit with massive lay offs is on the horizon.

The issue is MS will do something right only to do something very, very wrong. And they do this what seems calculative at this point. Doesn't matter what they do the Investors and leadership want more and more money an endless bottomless pit of purr insatiable greed. A company that acts like it's broke or hurting is what really, really infuriates me. They've surpassed apple again well over 3 trillion who acts like they're a million dollar company is fk stupid. Pivots and changes for no reason and can't do things for more than a year with out a pivot or changing their metrics.

Christopher2d ago

That would be really bad since Phil just hyped up next year as a big Forza year at Summer Game Fest.

1Victor2d ago

@christopher: “ That would be really bad since Phil just hyped up next year as a big Forza year at Summer Game Fest”
The key word big can be ether good or bad 🤷🏿only time can tell

DarXyde2d ago

First Forza being generated entirely via AI?

If any company would do it, it'd be them.

Nacho_Z1d 20h ago

Isn't the point that it's irrelevant how profitable MS is, the suits have decided it's time that the Xbox division started making them money. Hence the layoffs, the pivots.

hennessey861d 15h ago

That wouldn't surprise me, as motorsport has been heading down hill since the great number 4. Where as playground have consistently put out better games. I think the two studios will be merged under playground games banner.

2d ago Replies(2)
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90°

The 'Stop Killing Games' initiative is close to its final deadline

Ross Scott—also known as Accursed Farms on YouTube—has been fighting tooth and nail for almost a full year to help spearhead game preservation. Starting after it was announced that Ubisoft's The Crew would be shutting down, permanently ending support for the game, Scott launched the "Stop Killing Games" initiative.

That makes a twofold deadline for the Stop Killing Games initiative. Or, at least, one headed up by Scott: The UK petition, which ends July 14, and the EU Citizens' Initiative, which ends July 3.

M3talDiamond6d ago (Edited 6d ago )

If you live in the EU then Please sign this or our game ownership rights and game preservation is
at stake. I know there isnt much time left but please consider signing the petition

-Foxtrot5d ago

I never knew Ross Scott was doing this

I love Freemans Mind

Inverno5d ago (Edited 5d ago )

People whine and in the end don't do a thing. Then whine more when they get screwed some more smh. If this makes it then it'll be monumental for consumers. That Pirate software guy was no help either smh.

GazCBG4d ago

The EU Date is the 31st July not the 3rd

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