100°

Is Gamestop telling their employees to push the PS3?

A post in a gaming forum contained the following note:

New conference call directive:
We are to repeat these EXACT statements to customers that ask:
"The Playstation 3 is a great system."
"The Playstation 3 really doesn't cost that much when you think about it."
"The Wii may be a good system, but it lacks the many benefits of the PS3."
Durr, guys, if that didn't work for SONY's marketing the thing why would it work for us?

Also the reason for bad PS3 sales from Gamestop:
"It seems some of our employees are injecting a little too much of their own opinion into what items they recommend to our customers. It is true that the Wii is a very good system but this does not mean one should suggest a person purchase it instead of the PS3."

Arstechnica.com investigates

Read Full Story >>
arstechnica.com
Maddens Raiders6302d ago (Edited 6302d ago )

employees in the good 'ol USA are so freakin' anti-SNE maybe this is like sensitivity training for them. It's The Main Reason why I stopped going to these little shop of horrors and shop BBuy exclusively for games, periphs and kick ass displays that actually work. I was tired of the all out hatred and lies. At first I thought it was isolated, but I'd go from Texas to Missouri, and even Florida and here the same tired, dumb ass comments. These stores need to educate their emplyee base, instead of giving them the benefit of the doubt, 'cause in the long run these morons are hurting their company's bottom line. But what do I care? =] Not that the people at BBuy are geniuses or anything, but I don't have to over hear a conversation from some jerk telling a soccer mom that the PS3 has no online capability, Always freezes up, and doesn't support any of the older titles (actual conversation). Fuchk Gamestop and EB. Period.

Marriot VP6302d ago (Edited 6302d ago )

"Is Gamestop telling their employees to push the PS3?"

Yes they are, in fact their doing a lot worse than that. I was leaving gamestop and one of the guys threw a PS3 at me saying, "please take it, somebody's got to."

Raist6302d ago

Doesn't seem to match what's said in the article

But i guess, as long as it's bad for sony, a one guy experience in one random shop is more credible than another guy's with 10 shops, right ?

MicroGamer6302d ago (Edited 6302d ago )

Sony must be throwing their weight around and threatening to revoke Gamestop's "favored retailer" status if they don't start pushing PS3 hard, but who in their right mind is going to believe for one minute that the Gamestop employee actually believes PS3 is the better value with only a handful of games and a high price?? Anyone with an ounce of sense is going to go Wii60 before they get a PS3.

Grown Folks Talk6302d ago

they are not told by anybody to like xbox or playstation. they are individual people that like what they like. in some cases they are just kiss asses trying to tell people what they think they want to hear to try and get #s. every employee is not like i was. if i hadn't played a particular game, i told the customer that, and would provide them with feedback i'd heard from people who did play it. when someone would ask me if the ps3 or 360 was better, i would tell them it depended on which exclusive titles you liked. it was going to depend on your preference. the only other difference is extra services and which appeal to you. the problem is, the upper level people want everyone to get reserves and sell game informer so they can get good bonuses. half of the employees just bs to try and get #s to keep their job.

Maddens Raiders6301d ago

loyalties aside money is money and people are going to do (mostly) w/e it takes to move up / get promoted / bonuses, et al...

But unlike you former ?, I just don't understand how the exec's of these "outfits" let the help run wild with some of their theories, 'information', and "hypothesis". I mean you'd think that the manufacturers would put on seminars like car salesman or high end electronics salesmen go too, but I guess their just satisfied with the staus quo. Not me -- I'll be at BBuy who doesn't care about anyone. =]

Grown Folks Talk6301d ago

have retail training. it's just that it's optional for them to use. and the reps drop off material every few months or so. i've just learned to take anything said in an environment like that with a grain of salt. you as an individual know what you like. i think most of us are that way. when i was managing at gamestop i would see grandkids trying to swerve grandma into getting them san andreas, ect. people saying ps3 or 360 sucks (both employees and customers). employees should properly educate people, but as we both know, it won't happen anytime soon.

Show all comments (20)
220°

Microsoft’s Surface and Xbox hardware revenues take a big hit in Q3

Microsoft just posted the third quarter of its 2024 fiscal financial results. The software maker made $61.9 billion in revenue and a net income of $21.9 billion during Q3. Revenue is up 17 percent, and net income has increased by 20 percent.

Read Full Story >>
theverge.com
darthv7219h ago

Xbox content + services up 62% while hardware down 31%... seems about right with the way they tout you don't need the hardware to play. People can play on their phones or smart tv or other means. I don't hardly play on my consoles directly since getting devices like the logitech g-cloud and ps portal. Which is to also say I have been playing more digital than physical because of these devices.

solideagle6h ago

you should apply in MS PR team buddy, I think you will do a great job in my humble opinion :)

Sonic18813h ago

I thought darthv72 and Obscure_Observer already work for Microsoft 🤔

dveio2h ago

MS: "Xbox services and content without AB up 1%, with AB up 62%. Hardware down 31%. In total a loss of 350 mill."

darthv72: "Seems about right."

MS: "Excuse m ..."

darthv72: "I don't hardly play on my consoles directly."

MS:

Cacabunga5h ago

I can tell people like you are an absolute minority..

If service is up means their fans and fanboys accepted this model and subscribed to it. The near future you will see a big decline because the service is saturated.

shinoff21834h ago

But that's been ms for years. When things aren't going their way they try to change the way things are said. For instance console sales are down, they stop telling how many sold instead telling us how many hours spent in halo or headshots. So it makes sense console sales down just say people are playing on more devices then previous. What they won't say is how many xbox players jumped ship to ps5.

Cacabunga3h ago

Hardware sales are so bad that Sony and Nintendo are blowing the sales off the water with their hardware.

If Xbox are losers, others aren’t..
Xbox already tried everything with Xbox live then subscriptions went down so much that they had to find something else. Their fans subscribed then reached saturation rather quickly.

Hardware and exclusive games is where it’s at! Keep gamers excited, announce decent software and people will support you

purple1018h ago

Xbox hardware revenue tanks to lowest point of Xbox Series generation

Profchaos7h ago

I'm not surprised surface is struggling they aren't relevant anymore

XBManiac7h ago

Too expensive hardware when others offer the same or more for less? Good work, Green Team.

SimpleDad6h ago(Edited 6h ago)

"Despite some early successes for Xbox games on rival platforms, Xbox hardware is down by a massive 31 percent this quarter."
"Without Activision Blizzard, Microsoft’s overall gaming revenue would have actually declined this quarter."
"Xbox content and services would have only been up a single percent without Activision Blizzard..."
"It looks like next quarter is going to be a similar story for gaming at Microsoft, too."

That is crazy... so A/B/K is carrying the whole Xbox gaming.
Oh and Microsoft will be fine. Windows, Office and Cloud are growing with each pc purchase.

purple1016h ago

Activision: "we gonna need a bigger rucksack/backpack please"

Microsoft: "why's that"

Activision: "to carry yo' weak ass'

Profchaos5h ago(Edited 5h ago)

Top brass have also wanted to start seeing returns on the 100 billion they have put into various Xbox related moves so seeing more multiplatform games is highly likely especially from abk

It's basically saying that PlayStation is the reason Xbox is afloat right now thinks to Ps5 versions of COD

Kornholic4h ago

So basically PS and PC gamers' money is keeping Xbox on life support.

Show all comments (22)
140°

Why Monopolies In Gaming Must Not Be Allowed

As of right now, there are no monopolies in the games industry, and for the sake of the medium as a whole, they never should either.

thorstein17h ago

Shouldn't be allowed in any field.

Inverno13h ago

And yet the biggest tech companies in America are essentially that. They buy up all the small comps only to kill them off and steal what they have, and if they can't buy em they bleed them to death.

jwillj2k412h ago

Eventually they’ll realize the value is with the employee not the company. Buying an IP means nothing if the people who contributed are let go. They’ll get it one day.

MrCrimson11h ago

tech is different because they buy threats and then kill them. Twitter bought Vine and did nothing with it. Despite people seemingly liking it. Could've had tiktok a decade before bytedance. go figure.

Zenzuu13h ago

Monopolies shouldn't be allowed regardless. Not just for gaming.

MrCrimson11h ago

They buy IPs not talent. That's why these buyouts never work and the IPs die. Right now it's too expensive to develop games - but I expect that to shift maybe as AI tools can make it easier. The best games have been indie games for awhile as big developers fuck their ips to death with "games as a service" -

50°

Mugen Souls Retro Review – Sexy Demon Space Adventure

Gary Green said: We have a juxtaposition of 2D and 3D visuals, flashy turn-based combat, quirky anime characters with cheeky dialogue with plenty of partial nudity; Yes, this is a Compile Heart JRPG. Whilst the engine is borrowed from Hyperdimension Neptunia mk2, Mugen Souls is more of a Disgaea spin-off. It’s not a strategy RPG as such, it merely sits within Disgaea’s ever-expanding universe (Multiverse? Netherverse? Your guess is as good as mine). You won’t find cameos though, since Mugen Souls is a franchise which aims to stand on its own two feet.

Read Full Story >>
pslegends.com