370°

Microsoft Charges 50 Cents for Child Account Verification to Comply with COPPA

MariaHelFutura writes: "One user named pumkinut on the ArsTechnica forums came across an interesting issue when trying to create Xbox accounts for his 3 young boys on their new Xbox One. After registering himself, he came across a surprising policy whereby Microsoft charges 50 cents verification fees per child account (limited additions to 2 per day), when tying to the parent account. "

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spawnfirst.com
HolyDuck3808d ago Show
karamsoul3808d ago

COPPA mandates any minimal amount (even a cent). Microsoft set the amount to 50 cents, though it's all donated, so there's that.

darthv723808d ago

Maria has a serious crush on MS and tries to hide it by finding or creating some really strange topics.

But like the profile says...."every great story needs a super villain"

4Sh0w3807d ago Show
thorstein3807d ago

This is so weird. On the PS4, my kids aren't allowed to share their names due to their ages. The system prevents them from sharing with even the master acct.

No charge required.

JokesOnYou3807d ago Show
Anon19743807d ago

You'll never take me alive, Coppa!

mk40023807d ago

"Run!!! Go!!! Get to the Coppa!!!"

dredgewalker3807d ago

I'm gonna Coppa feel on you baby!

Pogmathoin3807d ago Show
parentoftheyear3807d ago

Had to do this on our nabi also

RiPPn3807d ago

Yea my sons Nabi Jr made me pay this, I thought it was BS, but looks like it could be the industry norm.

SilentNegotiator3807d ago (Edited 3807d ago )

This law has been around since 2000??

I remember creating a child account on PS3/360 (with restrictions, for visitors) and never being charged 50 cents...

+ Show (2) more repliesLast reply 3807d ago
Death3808d ago

"This policy was created to be in compliance with COPPA (Children’s Online Privacy Protection Act), for any online account creations for children younger than 13 years of age. COPPA requires a small amount to be charged to a credit card (any small amount). Microsoft have themselves set this amount to 50 cents per child account. All fees received are donated to the National Center for Missing
and Exploited Children."

Sony became compliant to the same COPPA requirements in 2008 when they settled the lawsuit with the U.S. government for their infringements brought on by Sony BMG. http://www.ftc.gov/news-eve...

The credit card charge is made to show proof that a parent or guardian acknowledged the creation of the account. The $.50 Microsoft collects is then donated to charity. I have no idea if Sony complies the same way or where the money goes if they do.

A list of possible parent verification can be found here. http://www.ftc.gov/news-eve...

FamilyGuy3807d ago (Edited 3807d ago )

There is no charge to create child psn accounts on Sony systems. PSN accounts are all 100% free, the only thing they charge for is PS+ and those are two different things: a PSN ID being the actual user account and PS+ being a subscription.

Death3807d ago (Edited 3807d ago )

What form of verification are they using to comply with COPPA regulations? There doesn't have to be a fee for the account to fall under COPPA guidelines.

hakeem09963807d ago (Edited 3807d ago )

So Sony is breaking the law .how is that something to brag about?
@Death they said that COPPA requires an adult credit card to be charge so there has to be a fee even if it's just 1 cent.

thorstein3807d ago

@above

They are not breaking the law. The system prevents children from sharing personal information like their real name even with the master acct. I tried it.

How isn't that in compliance with the law?

FamilyGuy3807d ago

First of all who says I'm "bragging"? I was simply stating facts.

+ Show (1) more replyLast reply 3807d ago
bornsinner3808d ago

once again bad journalism.. why must fanboys ruin n4g by voting up crap?

ziggurcat3808d ago (Edited 3807d ago )

You know, MS could simply absorb that 50 cent charge rather than pass it along to the consumer, and still make the donation.

@ death:

Don't see how MS eating the fee instead of forcing consumers to pay would somehow make them no longer compliant.

And I don't recall hearing about sony charging a fee to verify a sub account.

Sm00thNinja3808d ago

Or don't? Then fanboys wouldn't have anything to talk about on a slow news day

Death3808d ago

The credit or debit cardcharge is made to confirm a parent or guardian approved the creation of the account. If Microsoft didn't charge anything, they would no longer be in compliance with COPPA regulations. There are other ways they can adhere to regulations, but none are as convenient or quick. They can video conference with the parent, send a delayed email that requires verification, or send a letter to name a few.

Either way, $.50 is going to a good cause and keeps them in compiiance with federal regulations. I'm not sure how this can be viewed negatively.

Out of curiosity, does anyone know how Sony verifies/complies today?

mhunterjr3808d ago (Edited 3808d ago )

Or people could stop complaining about paying incredibly small amounts of money in compliance with a law that is aimed at protecting children.

Or they could just give the child a full account and monitor their child's online activities on their own, instead of placing that burden on the service provider, then complaining about a one-time, minuscule fee; one that goes in full to a good cause.

ziggurcat3807d ago

@ mhunterjr

The amount of the fee is irrelevant. And if it's such a tiny, minuscule fee, why can't a billion dollar corporation just eat the fee, make the donation on behalf of the consumer, and still be in compliance with "the law"?

mhunterjr3807d ago (Edited 3807d ago )

There HAS to be a credit card transaction by the parent on behalf of the child in order for this form of verification to take place. MS could not simply make the donation in the parents place.

And even if MS could donate for the parent, there's no reason to expect that they should, billion dollar corporation or not. This is a standard form of verification and it's typically handled by most social networking services in this manner. It's by far the simplest and the quickest for all parties involved. To pretend that MS is somehow a bad guy for conforming to industry standards is pretty rediculous. There's no reason that the parent shouldn't play an affirmative role in ensuring their child's safety. To imply that the size of the fee has no bearing is also pretty rediculous. A parent shouldn't be averse to paying $0.50 to protect their child. The idea that 'service provider should, give me things for free' is just entitle bullcrap.

slazer1013807d ago (Edited 3807d ago )

Or MS could charge the fee for verification and then credit the card holder back the $0.50. Not that difficult really. It would be a win win for both parties.

ziggurcat3807d ago (Edited 3807d ago )

@ mhunterjr

Can you point to the exact part if the law that states a fee is required to be charged to a parent's CC? Because it's just MS saying they have to without citing the actual law, which is suspect.

Edit: I've never heard of parents being charged money for creating/verifying a child's account on any social network.

JokesOnYou3807d ago (Edited 3807d ago )

ziggucat Really bro its 50 cents, no for real it's 50 cents sure micro could have absorbed it but they didn't but it's 50 cents, no really it's 50 g-damm cents. Nobody is getting suckered here and micro isnt profiting, a charity gets some money= win win. With so many legitimate things in life to B* about It's really comical and at the same time sad how some people can find time to complain about something so inconsequential is beyond me.

It's articles like this and folks like you who re-confirm my belief that the main problem with gaming sites *members now is that so many "gamers" on internet are no longer in it for the fun of gaming but rather enjoy "the war" trying to settle some make believe score that no one will ever "win" because truth is if you believe ps4 is the right choice and that's what you bought you won already and I have my X1 so I've won already.

ziggurcat3807d ago (Edited 3807d ago )

@ jokes:

50 cents or 50 dollars, it doesn't matter. The issue isn't even about whether MS profits from this (it's been very clear that they're not), and this even about gaming, either. Parents shouldn't be charged to verify their child's account... Post a link verifying that it's a governmentally mandated fee, and not just a penny-pinching scheme from MS trying to cover their own costs.

You really need to come to the realization that your beloved company has a disgusting history of nickel, and diming their customers... This is just another example in a very long list.

u got owned3807d ago (Edited 3807d ago )

@ziggurcat

MY IQ just dropped reading your comments. What part of the .50 cents charge Is to verify/confirm a parent or guardian approved the creation of the account. Jeez are you that blind that can't even see the logic here. Come on kid use your brain.

hakeem09963807d ago

So you bugging because they make you pay .50 cent that is going to be donated in the first place .are you for real? Also, you realize that Bill Gates is one of the biggest charity contributors of all time ? SMFH .This is why gamers will never be taken seriously EVER

Volkama3807d ago (Edited 3807d ago )

Wow ziggurcat.... just wow.

A card transaction is necessary to verify an adult is authorising the account creation. You have to be an adult to have a credit card. Get it?

MS could charge more or less, and they could:
-Keep the money
-Refund the money
-Donate the money

Only the first option would qualify as "nickle and diming". And that's not what they're doing.

Most likely donating the money to charity gets them out of a little tax or fee on the CC transactions, or they're just being socially responsible.

As an aside, the parental control features on the One are really well implemented. That's the main reason my One will be front-and-centre in my house, and everything else will be tucked away where only I know they exist.

+ Show (9) more repliesLast reply 3807d ago
sovietsoldier3808d ago

then it woudn't be n4g, but its something i have always hated and wished they would not allow.

givemeshelter3807d ago

Welcome to N4G.COM... The comical joke for gaming internet news

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150°

10 Biggest Xbox Mistakes of All Time (So Far)

The Xbox brand has done a lot of good over the years, but their various blunders are pretty wild to look back on in their magnitude.

Read Full Story >>
culturedvultures.com
piroh5d ago (Edited 5d ago )

Ironically number 9 can save them at this point (releasing games on multiple platforms)

ChasterMies4d ago

By “save them” you mean make more profit for Microsoft. Xbox will still be a dying hardware platform.

OtterX5d ago

You could add the naming scheme for the consoles, it just confuses customers. I know they wanted to avoid traditional numbering bc it would always be lower than their competitor, but this whole 360 then One then Series thing is confusing af. Imagine a Soccer Mom trying to figure this stuff out. I still mistakenly call the Series X the One from time to time on accident.

RNTody5d ago

Don't forget about the Xbox One, Xbox One X and Xbox Series X! Good luck to Soccer moms around the world.

S2Killinit4d ago (Edited 4d ago )

They did that on purpose to confuse and direct attention away from the generational numbering.

MS doesn’t like reminding people that they joined the industry after others had already been involved in gaming.

For instance, they called the xbox “360” to combat PlayStation “3” because they wanted to seem like “more” than “3”, so instead of xbox 2, they opted for xbox 360. Also this had the additional benefit of selling consoles to uninformed parents who might purchase a “360” instead of a “3” by mistake, or because they thought 360 was more than 3. Kind of a disingenuous move.

They have been continuing with their confusing naming patterns for pretty much the same reasons. Frankly, it fits with who and what they are as a brand.

FinalFantasyFanatic4d ago

I can understand their reasoning, but whoever came up with that naming scheme should be fired, bad naming schemes have killed consoles (I'm pretty sure it was the major reason for the downfall of the WiiU). They should have had unqiue names like Nintendo and Sega have had for their consoles, far less confusing for the consumer.

rob-GP18h ago

@FinalFantasyFanatic "They should have had unqiue names like Nintendo..."

lol, you mean:

NES, SNES
GameBoy, GameBoy Advanced, GameBoy Colour, GameBoy SP
DS, DSi, DSXL
3DS, 3DS XL, New 3DS, New 3DS XL
Wii, Wii U
Switch, Switch OLED

+ Show (1) more replyLast reply 18h ago
Cacabunga5d ago (Edited 5d ago )

Phil Spencer is the worst that has happened to Xbox.
They built a respectable brand up to Xbox one. Then this guy took over and things became a joke

Reaper22_4d ago

He still has his job. Something you can't say about Jim Ryan.

Cacabunga4d ago

Both bad execs. One is on job and one thankfully retired.

FinalFantasyFanatic4d ago (Edited 4d ago )

I didn't like either person, both people damaged their respective brands and produced worse outcomes, but Phil did save the Xbox brand from being retired by Microsoft. Although in hindsight, he should have just let it die, rather than languish in limbo like it is now.

Rainbowcookie3d ago

Yeah but the one that was "bad" didn't even affect sales.

bunt-custardly4d ago

Phil Spencer was also on the team back when 360 was around, alongside Shane Kim, Peter Moore etc. I think the damage that did the most harm was the Don Mattrick "Always Online" console (ahead of its time basically). They handed Sony and Nintendo a free-pass when that was revealed. It went downhill from there. Then the corporate machine went into full swing to try and recover. They have to a degree as a games company for the masses, and less so for the core gamer. Outside USA, the Xbox brand does not sell as well as Japanese based consoles (citation needed).

Cacabunga4d ago

Want a decision maker. The always online and TV plans was a disaster yes, but they caught up by announcing 1st party games that gamers actually kept the hype going.. until this moron took over and introduced the PC day one release.. e all know where that ended..

S2Killinit4d ago

I dont think they were ever a respectable brand, not since the beginning, when their goal was never to be involved and share in the gaming space. I think the OG xbox was an exception because MS as a brand was still getting its foot in and so the people behind that were people of the gaming industry.

FinalFantasyFanatic4d ago

The 360 was the brand in its prime though, everything went downhill towards the end of that generation. Its staple games like Halo, Forza and Gears are what kept the console relevant and afloat for so long.

MaximusPrime_5d ago

Really good video.

I remember the days with RRoD was big news on here, N4G.

Microsoft had it turbulence number of years.

Looking at the success of Sea of Thieves despite being 6 years old, time to release Halo, Forza horizon 4 & 5 on PS5. It'll help their revenue

shinoff21834d ago (Edited 4d ago )

2 of the 4 games they did already sold really well. So it's definitely going down. Idk about halo or forza but I feel those studios they've bought in the last 5 years, their coming

ChasterMies4d ago

I found this video painful to watch. Can someone list them out?

Top 10 for me from are:
1. 2013 reveal presentation
2. Bundling Kinect 2 with Xbox One
3. RRoD or why rushing to market with hardware is always a bad idea.
4. Buying studios only to close them.
5. Ads on the Home Screen
6. Letting Halo die.
7. Letting Geard of War die.
8. Every console name
9. Charging for Xbox Live on Xbox 360 when Sony let PS3 players play online for free.
10. Cancelling release of OG Xbox games after the Xbox 360 launched.

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150°

Microsoft to Add Copilot AI to Video Games

Microsoft recently revealed its plans to incorporate Copilot directly into video games, with Minecraft being the first showcased example.

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xpgained.co.uk
Fishy Fingers9d ago (Edited 9d ago )

F*** AI

"Hey Copilot, what's a good meme to prove I dislike AI".... https://giphy.com/clips/sou...

Einhander19729d ago

Two trillion dollar company that just can't wait to put as many people possible out of work as fast as possible.

It feels like every single thing they do is making gaming worse and destroying the industry.

9d ago
9d ago
9d ago
darthv728d ago

....you know it takes people to program the AI.... right? It isnt like it is sentient. We haven't reach skynet level of situation or anywhere close to the matrix just yet.

That's next Thursday.

Einhander19728d ago (Edited 8d ago )

It takes a people to program the AI then that AI is used for who knows how many games eliminating countless jobs which only grows as AI is used for more and more game creation functions.

What you're saying is so ridiculously short sighted and truly larking any kind of understanding and foresight.

+ Show (1) more replyLast reply 8d ago
CaptainFaisal9d ago

Why all the hate? Im actually excited about this! Always wanted this kind of immersion, and an AI companion with me all the time helping me out knowing the status of my skills/inventory/progress and giving me tips on the best approach or how to craft something specific is game changing for the industry.

Hate all you want about AI, but this is just the start and I can see the potential already. You wont be complaining in the next 5-10 years about this, but rather complain if a game hasn’t implemented it.

MrDead9d ago

Yes we can't wait for the work of others to be used without the need to pay them so that MS can profit even more from the people they fire.

I_am_Batman9d ago (Edited 9d ago )

There is no chance I'd ever use something like this, especially if it's not part of the core game design, but a layer on top of it. It's way too much handholding. Many games already feel like busy work, because they don't let the player figure things out on their own. Having a real-time interactive guide defeats the purpose of playing the game in the first place in my opinion.

If this were to become the standard like you predict, we'll see more and more video games get away with bad design, because people will just be used to ask for help from the AI companion anyway.

Number1TailzFan9d ago

Well Nintendo don't need this with some of their games these days, with invincible characters, items, easy bosses etc.. they do the hand holding built in

helicoptergirl9d ago

Takes "hand holding" in games to a whole new level.

BlackDoomAx7d ago

Because human nature xD Almost every new technology had these kind of comments.

+ Show (1) more replyLast reply 7d ago
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70°

Activision team is opening a new game studio in Poland 'Elsewhere Entertainment' to build new AAA IP

Microsoft's Activision subsidiary announced today that it is opening a new game development studio to take advantage of the huge talent pool growing in Poland. It'll be the second Activision studio based in the region, joining Infinity Ward Krakow, although this studio is, in fact, not working on Call of Duty.

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windowscentral.com
Psychonaut8512d ago

They’re not working on Call of Duty? Give it time.