MS Replies to New GPU Heatsink Story

Gamedaily.com has a reply from Microsoft about the new heatsink found inside the Xbox 360 GPU:

"Microsoft was deliberately vague in its response to GameDaily BIZ. The company did not deny the inclusion of new heat sinks, but it wasn't exactly confirmed either."

A Microsoft spokesperson provided them with the following statement:

"Regularly updating console components is commonplace within the industry and is a standard aspect of the business for a variety of reasons including cost reduction, improved manufacturability and improved performance. We do not provide details on these updates."

[BitbyDeath]

Well if they want to sell more consoles they should be providing details.

WTF heaps of people are holding off from getting a X360 until this problem is fixed.

[warfed]

they don't comment because they haven't fixed it yet i guess....

[Eclipticus]

but its not really commonpractice to adverstise when a component has been upgraded. Unless its a new cosmetic upgrade, or one that costs them money then they will advertise. but one component that doesnt cost money, they would advertise.

[drtysouf21]

when they put in the new chip and solve this problem.

[ITR]

I'll buy a Elite if it comes with heatsinks..
I was waiting on the 65nm processors.

[weekapaugh]

I'll buy one when they...........wait, I'll never buy one. I'm not that stupid.

[BIadestarX]

Are you sure you are not? It took you a while to figure out you was not going to buy one. or Maybe your are just slow.... yes.. it happends to some people.

[gta_cb]

you have one bubble, you have no one tracking you, and you have 10 people ignoring you.... yeh your obviously an idiot.

[Komrad]

most likely avoiding admitting the fact that the problem exists in the first place.

[calderra]

Microsoft NEVER provides updated on anything of this nature.
Regardless of whether it's something totally awesome that's going on or if it's terrible.

"We do not comment" means just that, oddly enough.

[Diselage]

Commonplace? If it really was common place we would've been seeing pictures of past updates. Why don't they take credit for making it better? Oh yeah because they would have to admit there was a problem to begin with.

[kornbeaner]

At least they are trying to fix the problem, but why not let their consumer know through e-mail or mail. Consumers should be allowed to have these upgrades free of charge to prevent damage to their console.

What if people bought a 360 and the warranty runs out then bam! Red ring of death. If the heatsink could've prevented that they should be entitled to it now.

[dantesparda]

That's what happened to me. Warranty ran out and then 3 months later, BAM! and now i gotta pay. Oh joy! Thank you Microsoft, thank you very much

[Charlie2688]

I guess not saying anything at this time might indicate that they are in a testing and evaluating face with the heatsinks, looks like MS is testing if the heatsink will actually eliminate the problem if it wont then they might consider some more heavier measures (probably re design the cooling system)

I dont know if testing it straight on the consumers is such a great idea (speacilly for the consumer :?) but its practical and might throw in results faster than a in-house testing, I would have probably done the same :P

I wonder if my 360 that came 2 weeks ago would it have the new heatsink? who knows! :(