GC: "SimCity is having issues right now and majority of people are unable to play the game."
Here's a quick fix. Don't buy EA games anymore. Put the hurt on them because the things they do are stupid and not right just like the Microtransactions.
Damn didn't think EA would go all HammerPoint(WarZ developers) on its customers.
No respect for its customers, I really hope EA falls hard off that high horse it has sat its self upon.
With the way EA does business, we should be seeing a THQ type of auction a few years from now. There no way a company can be so stupid with their franchises like MoH and Dead Space, and treat their customers like crap, and continue to stay viable.
Why because they refuse to give a refund they are a terrible developer?? Sorry but its a digital game and the game has a few teething problems at launch and thats no excuse for asking for a refund. It's not like it's a completely unusable game for the foreseeable future. People are just so arrogant these days and take things too far. I' not saying EA are a great company or anything here but sometimes I think there reputation gives people a reason to go OTT on them and its completely unfair like in this instance. I read the transcript and EA are in there right to hold back a refund. I mean they even offered him a 15% discount off a game for the trouble. They didn't even have to do that. They could have just said wait it out. The issues will be fixed within a couple of days. We wait months and sometimes years for releases whats wrong with waiting a couple more days? God sometimes I hate being called a gamer as I get put in a group of moaners and whiners like that.
Hammerpoint shouldn't refund you 15 bucks. War Z is a great game, does it have flaws? Yes. But only people who have recently played that game should have something to say. They are always improving the experience. And for 15 bucks I'm more satisfied then my last 2 AAA purchases for 60 bucks
I don't want EA to go bust (as much as I hate them) as they do have great games such as Battlefield, Dead Space and so on. What everyone needs to do is continue to expose their 'stupidness' and let the whole world know the crap they do to their own customers. #PS - Gamer1982 You've missed the point, they PROMISED a refund if someone wasn't happy with the game. This Adrian chap then REFUSES this PROMISE made by EA. That's what the main problem is.
Gamer1982- How is that NOT an excuse to ask for a refund, hell when is a refund considered an "Excuse," In the first place? The person asking for a refund was unsatisfied with a product and wanted a refund, I have no idea where you got the whole "He doesn't deserve one," Crap comes from outside of you making stuff up. I also like how useless CS really is and this shows it, the only thing the CS kept saying was "Sorry, anything else I can help you with, sorry, I can't refund you, yes you can file a refund, I can't refund you, sorry." EA is an embarrassment and the only devs that get bought out by them already know if their next game doesn't sell 2 billion copies well they are getting fired.
Gamers are an quite an amazing bunch. The only group of consumers that advocate AGAINST fellow consumers being able to return the product they PURCHASED with their money. Further fueled and brainwashed by these big corporations, people such as Gamer1982 are doing more damage to the video game industry then ever helping.
@Gamer If a game is unplayable when you spend your money on it then it is reasonable to ask for a refund. The consumer is the one that supported the product, but if they are having troubles through no fault of their own, then why should they just wait it out in the interest of supporting the company making the product? Asking for a refund sends a clear message that people aren't going to support half-assed efforts, and it is a consumers responsibility to vote with their wallets and make their feelings known so that these companies can act accordingly in the future. It's reasonable to expect that there would be "teething" problems with the game due to it's always online BS, but not to the degree that has been reported already. Those kinds of things should have been worked out already. This kind of thing shouldn't have happened with Diablo III and it shouldn't have happened here. Both SimCity and Diablo are huge franchises that sell millions of copies, and as such the developers and publishers should have been ready for the game on release. It is not up to the consumer to wait it out, it's up to the publisher to have the game ready when they said they would.
Yeah EA is evil, everyone on the net hates them, but still EA makes billions. Sad thing is, this is no fairytale, this is real world and in real world evil wins. So EA will prevail!
What utter nonsense. You sound like George W. Bush going on about evil doers.
Considering the state of the world right now and how it seems almost daily that we Americans are losing more and more "freedom" due to the evil acts of others, EVIL has been winning. That's the way of the world. EA will jump back from this, because we will always support them. We'll huff and puff about them constantly and say we'll never buy another EA product, but then they'll release another Madden and hook, line and sinker we'll bite again. That's just how it goes. Otherwise, EA would've been dead a long time ago. Nobody takes the internet complainers seriously, because we don't take our complaints serious.
@gamer1982 actually if their from UK they can ask for a refund and EA can do nothing about it due to consumer laws we have in place as so what if it works in 2 weeks from now that isnt acceptable by any trading rights organisations if they release it then it should work as soon as the person gets it home if not then they are well within rights to ask for a refund. its people like you that make it acceptable for companies like EA to continue these kind of practices.
If I do I'll make sure they're used. SOMEBODY SHOULD START A LAWSUIT!
@ kratos_kills again with the crying about micro-transactions... please offer a valid reason how these things affect the core content of the game or restrict you from accessing everything that's already on the disc. because they don't do either of those things.
Amen. I refuse to purchase any PC game from EA any longer - The Sims 3 has been basically unplayable for me even though I exceed the system requirements. I'll only buy an EA game if it's Dragon Age, Mass Effect-ish (since the actual series has ended) and perhaps the sequel to Mirror's Edge - ALL preowned, therefore EA will not get money from me.
Dragon age 2 was pretty bad u sure u want another?
Everyone of the last 4 articles i've read about EA have people saying to stop buying EA games. What the hell are you people all smoking? it's like you like being abused or something. Stop buying them or stop complaining.
There is a better fix PIRATE EA GAMES. Why? Because you can still play the games without any of the "legal versions" problems. You can play games offline, you never have to register etc etc. And older games that need a disk can be played with no cd cracks.
I can do this = ) with exception to battlefield.
M$, sony, and nintendo fanboys each of you may hate two of the big 3 console manufacturers but we can all agree EA is 10000000000000000 times worse
I think Activision is, in my opinion, still worse then EA....just Activision are so known for what they do now and keep a low profile that we don't bother with them anymore. I could play an EA game but not an Activision one.
What's Activision guilty of exactly? Milking? Their customer service was generally helpful to me when I was still playing Guitar Hero games. EA is a bigger scumbag company to me. They've had as many shady business practices as Activision, if not more. Their lousy treatment of Bioware doesn't help that.
I would agree to that a year ago, but Activision isnt really that bad anymore. I mean, they still milk their CoD games but that's really just about the only thing they do. Ea on the other hand has gotten waaaaaay worse.
Yeah but guys they quality of most of their games....sorry, nearly all of their games are below average. Least with EA you can still get the odd good one, like for example, Mirrors Edge. I'm not defending EA, they are trash but I'm just saying you could still get a better experience playing the odd game from them then from Activision which are either below average games or COD while it's the same game over and over.
F*cking take them to court!!!! I've just about had it with them. I have a few new slogans for them matter of fact: 1.MicroTransactions..It's in the game(troll face) 2 EA Sports..BIG crooks. 3 EA: NO DICE... 4 Microtransactions...Pa dap pap pap pahh because you're lovin' it! 5. Microtransactions R'US 6. and My personal Favorite: Battefield: BAD COMPANY <<<<<< See what I did there?
"Yeah but guys they quality of most of their games....sorry, nearly all of their games are below average" OH MY GOODNESS That's a thousand times worse than EA's games not working!!! /s You not liking their games isn't worse than the BS anti-consumer crap that EA has done.
Console games are just the tip of the ice bird. The sims 3 on pc is still a complete mess after this many years,The new EP doesnt even work for most people.So many modders in the community have to fix problems EA should be fixing. Sad but I still buy their games.. One day I will be so fed up and abandon them like I did with their sports games
Activision are the devil they ban your WoW account for buying gold if somebody tells them you bought it just while they "investigate it" they unban it when they find you havn't been buying gold. No time refunded for the inconvenience or anything. They have the cheek to charge you a monthly fee then BAN you from your account while they investigate it.. No initial proof just while they check it out which can take upto a week. You get ZERO compensation other than a "your account is unbanned with found nothing wrong" email. Activision stealing money for years.. Oh and lets not forget increasing the price of COD by an extra $10/£10 compared to other games right?? Because its SUCH a better game.. *insert sarcasm*
I'm sorry Root, but CoD STILL doesn't ask for an online pass. As bad as the franchise may be, it doesn't ask you to buy a stupid ass online pass. Activision may be horrible, but EA are 10x worse.
Activision = milking and being super cheap. Copy pasting textures to newer cod games. Have the #1 FPS, selling over 9 mil copies YET!, they cant give us dedicated servers and a glitch free games.
I don't like Activision for that too, but it's the peoples fault, not theirs. As long as people keep buying, they keep making. And so they also can ask more money for their services, and people still buy. I honestly don't know how this Call of Duty crap has lasted so long and still is going. And it probably won't end anytime soon. :P
There's no such thing as a glitch free multiplayer game. And Valve ban people for disputing charges too