370°

Microsoft Charges 50 Cents for Child Account Verification to Comply with COPPA

MariaHelFutura writes: "One user named pumkinut on the ArsTechnica forums came across an interesting issue when trying to create Xbox accounts for his 3 young boys on their new Xbox One. After registering himself, he came across a surprising policy whereby Microsoft charges 50 cents verification fees per child account (limited additions to 2 per day), when tying to the parent account. "

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spawnfirst.com
HolyDuck3784d ago Show
karamsoul3784d ago

COPPA mandates any minimal amount (even a cent). Microsoft set the amount to 50 cents, though it's all donated, so there's that.

darthv723784d ago

Maria has a serious crush on MS and tries to hide it by finding or creating some really strange topics.

But like the profile says...."every great story needs a super villain"

4Sh0w3784d ago Show
thorstein3784d ago

This is so weird. On the PS4, my kids aren't allowed to share their names due to their ages. The system prevents them from sharing with even the master acct.

No charge required.

JokesOnYou3784d ago Show
Anon19743784d ago

You'll never take me alive, Coppa!

mk40023783d ago

"Run!!! Go!!! Get to the Coppa!!!"

dredgewalker3783d ago

I'm gonna Coppa feel on you baby!

Pogmathoin3784d ago Show
parentoftheyear3784d ago

Had to do this on our nabi also

RiPPn3783d ago

Yea my sons Nabi Jr made me pay this, I thought it was BS, but looks like it could be the industry norm.

SilentNegotiator3784d ago (Edited 3784d ago )

This law has been around since 2000??

I remember creating a child account on PS3/360 (with restrictions, for visitors) and never being charged 50 cents...

+ Show (2) more repliesLast reply 3783d ago
Death3784d ago

"This policy was created to be in compliance with COPPA (Children’s Online Privacy Protection Act), for any online account creations for children younger than 13 years of age. COPPA requires a small amount to be charged to a credit card (any small amount). Microsoft have themselves set this amount to 50 cents per child account. All fees received are donated to the National Center for Missing
and Exploited Children."

Sony became compliant to the same COPPA requirements in 2008 when they settled the lawsuit with the U.S. government for their infringements brought on by Sony BMG. http://www.ftc.gov/news-eve...

The credit card charge is made to show proof that a parent or guardian acknowledged the creation of the account. The $.50 Microsoft collects is then donated to charity. I have no idea if Sony complies the same way or where the money goes if they do.

A list of possible parent verification can be found here. http://www.ftc.gov/news-eve...

FamilyGuy3784d ago (Edited 3784d ago )

There is no charge to create child psn accounts on Sony systems. PSN accounts are all 100% free, the only thing they charge for is PS+ and those are two different things: a PSN ID being the actual user account and PS+ being a subscription.

Death3784d ago (Edited 3784d ago )

What form of verification are they using to comply with COPPA regulations? There doesn't have to be a fee for the account to fall under COPPA guidelines.

hakeem09963784d ago (Edited 3784d ago )

So Sony is breaking the law .how is that something to brag about?
@Death they said that COPPA requires an adult credit card to be charge so there has to be a fee even if it's just 1 cent.

thorstein3784d ago

@above

They are not breaking the law. The system prevents children from sharing personal information like their real name even with the master acct. I tried it.

How isn't that in compliance with the law?

FamilyGuy3783d ago

First of all who says I'm "bragging"? I was simply stating facts.

+ Show (1) more replyLast reply 3783d ago
bornsinner3784d ago

once again bad journalism.. why must fanboys ruin n4g by voting up crap?

ziggurcat3784d ago (Edited 3784d ago )

You know, MS could simply absorb that 50 cent charge rather than pass it along to the consumer, and still make the donation.

@ death:

Don't see how MS eating the fee instead of forcing consumers to pay would somehow make them no longer compliant.

And I don't recall hearing about sony charging a fee to verify a sub account.

Sm00thNinja3784d ago

Or don't? Then fanboys wouldn't have anything to talk about on a slow news day

Death3784d ago

The credit or debit cardcharge is made to confirm a parent or guardian approved the creation of the account. If Microsoft didn't charge anything, they would no longer be in compliance with COPPA regulations. There are other ways they can adhere to regulations, but none are as convenient or quick. They can video conference with the parent, send a delayed email that requires verification, or send a letter to name a few.

Either way, $.50 is going to a good cause and keeps them in compiiance with federal regulations. I'm not sure how this can be viewed negatively.

Out of curiosity, does anyone know how Sony verifies/complies today?

mhunterjr3784d ago (Edited 3784d ago )

Or people could stop complaining about paying incredibly small amounts of money in compliance with a law that is aimed at protecting children.

Or they could just give the child a full account and monitor their child's online activities on their own, instead of placing that burden on the service provider, then complaining about a one-time, minuscule fee; one that goes in full to a good cause.

ziggurcat3784d ago

@ mhunterjr

The amount of the fee is irrelevant. And if it's such a tiny, minuscule fee, why can't a billion dollar corporation just eat the fee, make the donation on behalf of the consumer, and still be in compliance with "the law"?

mhunterjr3784d ago (Edited 3784d ago )

There HAS to be a credit card transaction by the parent on behalf of the child in order for this form of verification to take place. MS could not simply make the donation in the parents place.

And even if MS could donate for the parent, there's no reason to expect that they should, billion dollar corporation or not. This is a standard form of verification and it's typically handled by most social networking services in this manner. It's by far the simplest and the quickest for all parties involved. To pretend that MS is somehow a bad guy for conforming to industry standards is pretty rediculous. There's no reason that the parent shouldn't play an affirmative role in ensuring their child's safety. To imply that the size of the fee has no bearing is also pretty rediculous. A parent shouldn't be averse to paying $0.50 to protect their child. The idea that 'service provider should, give me things for free' is just entitle bullcrap.

slazer1013784d ago (Edited 3784d ago )

Or MS could charge the fee for verification and then credit the card holder back the $0.50. Not that difficult really. It would be a win win for both parties.

ziggurcat3784d ago (Edited 3784d ago )

@ mhunterjr

Can you point to the exact part if the law that states a fee is required to be charged to a parent's CC? Because it's just MS saying they have to without citing the actual law, which is suspect.

Edit: I've never heard of parents being charged money for creating/verifying a child's account on any social network.

JokesOnYou3784d ago (Edited 3784d ago )

ziggucat Really bro its 50 cents, no for real it's 50 cents sure micro could have absorbed it but they didn't but it's 50 cents, no really it's 50 g-damm cents. Nobody is getting suckered here and micro isnt profiting, a charity gets some money= win win. With so many legitimate things in life to B* about It's really comical and at the same time sad how some people can find time to complain about something so inconsequential is beyond me.

It's articles like this and folks like you who re-confirm my belief that the main problem with gaming sites *members now is that so many "gamers" on internet are no longer in it for the fun of gaming but rather enjoy "the war" trying to settle some make believe score that no one will ever "win" because truth is if you believe ps4 is the right choice and that's what you bought you won already and I have my X1 so I've won already.

ziggurcat3784d ago (Edited 3784d ago )

@ jokes:

50 cents or 50 dollars, it doesn't matter. The issue isn't even about whether MS profits from this (it's been very clear that they're not), and this even about gaming, either. Parents shouldn't be charged to verify their child's account... Post a link verifying that it's a governmentally mandated fee, and not just a penny-pinching scheme from MS trying to cover their own costs.

You really need to come to the realization that your beloved company has a disgusting history of nickel, and diming their customers... This is just another example in a very long list.

u got owned3784d ago (Edited 3784d ago )

@ziggurcat

MY IQ just dropped reading your comments. What part of the .50 cents charge Is to verify/confirm a parent or guardian approved the creation of the account. Jeez are you that blind that can't even see the logic here. Come on kid use your brain.

hakeem09963783d ago

So you bugging because they make you pay .50 cent that is going to be donated in the first place .are you for real? Also, you realize that Bill Gates is one of the biggest charity contributors of all time ? SMFH .This is why gamers will never be taken seriously EVER

Volkama3783d ago (Edited 3783d ago )

Wow ziggurcat.... just wow.

A card transaction is necessary to verify an adult is authorising the account creation. You have to be an adult to have a credit card. Get it?

MS could charge more or less, and they could:
-Keep the money
-Refund the money
-Donate the money

Only the first option would qualify as "nickle and diming". And that's not what they're doing.

Most likely donating the money to charity gets them out of a little tax or fee on the CC transactions, or they're just being socially responsible.

As an aside, the parental control features on the One are really well implemented. That's the main reason my One will be front-and-centre in my house, and everything else will be tucked away where only I know they exist.

+ Show (9) more repliesLast reply 3783d ago
sovietsoldier3784d ago

then it woudn't be n4g, but its something i have always hated and wished they would not allow.

givemeshelter3784d ago

Welcome to N4G.COM... The comical joke for gaming internet news

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300°

Microsoft Survey Asks About Handheld

A new survey from Microsoft has further hinted at the possibility of an Xbox handheld being in development.

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twistedvoxel.com
EasilyTheBest6d ago

This is definitely happening, I just hope they have 2 versions one with a much bigger screen.

GamerRN5d ago

I'll be happy with this, and a PC console hybrid that rivals anything we have power wise

Number1TailzFan5d ago

The problem with bigger devices is playing them on your side in bed, Vita and before that was fine. Since the Switch you gotta have a gooseneck holder & controllers detached so you can lie down holding them, or your arm will quickly get tired.

1Victor5d ago

@thesofware: “A much bigger screen than what?”
A gaming laptop 🤷🏿🤣

Kosic5d ago

Than the screen originally planned...duh... :D

darthv725d ago

it kinda already did... https://www.xbox.com/en-US/...

They are just gauging interest in one of their own.

crazyCoconuts5d ago

A Xbox version of Logitech G-Cloud?
I mean, why bother? Not like the G cloud is flying off shelves and what would Xbox add to make it better?
They're surely not going to create bespoke architecture here and there are already a few Windows handhelds out there. I have little confidence in their ability to put together an attractive UI in the way Steam did. So I doubt anything will come from this.

KicksnSnares6d ago

Day One buy for me if they'll make a dedicated handheld device.

darthv725d ago

i have that logitech g-cloud. Its a sweet little piece of kit. I like that it can also install games from the play store unlike the other android based handheld.

mudakoshaka5d ago

It sure is! Don't understand why you get the down-votes. Whoever does not like the G Cloud must have been dropped down a well, head first, when they were of a younger age.

PassNextquestion5d ago

I wonder if Microsoft will perform better in Japan if they do actually make a handheld since everyone says handheld and mobile are king over there.

TiredGamer5d ago

This looks like the future of the game industry... all three platforms with a handheld option.

I wonder if the Playstation Portal is a technology test-bed/prototype for a future Playstation handheld?

rlow15d ago (Edited 5d ago )

It’s a possibility but I can’t help but think would that be the best way to go about it? Though it would give you data on how much it is used and game type. It’s still not a true portable device and so people approach it differently. I think that data on phones, tablets, and of course the competition would give a better indication.

But I really think if Sony is considering a new PSP that could play ps5 games, now would be the time to dive in. Honestly, if they do this, it would be huge.

Traecy5d ago (Edited 5d ago )

Doubt if Sony PS wants to support a new handheld with first party games. Something they lacked with the Vita. What they should do is have a handheld that is like the PS Portal which can play all games but play those games on the go as well as at home. Something like that is a better investment.

TiredGamer5d ago

Agreed that you will probably never see a separate line of games specifically for the handheld (a la PSP or PSVita). The modern economics and expectations of game development make that cost prohibitive. What makes more sense is if the full-fat game on PS5 or PS6 has a special "handheld" profile that is automatically optimized for the lower spec handheld. There would be some significant compromises compared to the bigger console variant, but it would be the same game overall and would only require a single purchase.... somewhat what the Switch does with a lower resolution when playing handheld versus docked.

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310°

Xbox Games Showcase Followed by [REDACTED] Direct Airs June 9

- Xbox Wire - Mark your calendars! The Xbox Games Showcase followed by [REDACTED] Direct airs June 9. More info inside.

Read Full Story >>
news.xbox.com
bionicstar6d ago

Will they show Fable 4, Stalker 2, GoW 6 & Perfect Dark?

PhillyDonJawn6d ago

Crossing fingers for Fable and perfect dark. And State of Decay 3

RaidenBlack6d ago (Edited 6d ago )

And maybe Clockwork Revolution, South of Midnight, Contraband, Project 007 & OD? lol
and whatever happened to Everwild ?
+ that rumored Wu Tang RPG

Sonic18815d ago (Edited 5d ago )

Will they have official release dates and gameplay?

anast6d ago

Another game pass event with their plans to go all streaming.

6d ago
Lightning776d ago

It's an Xbox showcase that they have every year.

Make smarter comments for once.

anast6d ago (Edited 6d ago )

Tell me what a smarter comment is.

If they don't sell game pass the entire time, then I will be wrong. All of this can be proven once the show gets underway. Let's wait and see.

InUrFoxHole5d ago

@Anast
Anything you didn't type. Good day sir!

6d ago
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6d ago Replies(1)
Lightning776d ago (Edited 6d ago )

Wow too easy.

You went from MS going all streaming to selling gamepass content in which we all know they are.

Which one is it?

Pretty clear you don't know what a smart comment is at least you admit you don't know.

6d ago
anast5d ago (Edited 5d ago )

"Another game pass event with their plans to go all streaming."

It's both. I would worry about your own intelligence at this point. It seems that there is not enough to go around for you to worry about how smart other people are.

Lightning775d ago

It's just a regular event announcing games. Nice one captain obvious they're gonna mention gp stuff like they do every year what else is new.

The all streaming part is just you, being you I guess. They have streaming options but going all streaming again is just you pulling stuff outta thin air.

anast5d ago

You don't know what a smart comment is or isn't. You're welcome for the help.

Lightning775d ago

No you said something dumb then you tried to back track and mention GP.

Again make smart comments for once.

anast5d ago

And we have broken record syndrome.

+ Show (6) more repliesLast reply 5d ago
darthv726d ago

Wonder if they will address the handheld rumors....?

jimb0j0nes6d ago

For a brief moment I thought we might get a whole Direct for Gears 6 - seems like it's COD though!

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290°

Microsoft’s Surface and Xbox hardware revenues take a big hit in Q3

Microsoft just posted the third quarter of its 2024 fiscal financial results. The software maker made $61.9 billion in revenue and a net income of $21.9 billion during Q3. Revenue is up 17 percent, and net income has increased by 20 percent.

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theverge.com
darthv7211d ago

Xbox content + services up 62% while hardware down 31%... seems about right with the way they tout you don't need the hardware to play. People can play on their phones or smart tv or other means. I don't hardly play on my consoles directly since getting devices like the logitech g-cloud and ps portal. Which is to also say I have been playing more digital than physical because of these devices.

solideagle10d ago

you should apply in MS PR team buddy, I think you will do a great job in my humble opinion :)

Sonic188110d ago

I thought darthv72 and Obscure_Observer already work for Microsoft 🤔

dveio10d ago

MS: "Xbox services and content without AB up 1%, with AB up 62%. Hardware down 31%. In total a loss of 350 mill."

darthv72: "Seems about right."

MS: "Excuse m ..."

darthv72: "I don't hardly play on my consoles directly."

MS:

Lightning7710d ago

What he said was facts. How he plays games is no concern of you. Don't get too mad about it.

Cacabunga10d ago

I can tell people like you are an absolute minority..

If service is up means their fans and fanboys accepted this model and subscribed to it. The near future you will see a big decline because the service is saturated.

darthv729d ago

to you it may seem like the minority... but your bubble is shrinking because more and more are following suit. convenience is a hell of a drug and its also why physical sales only amount to 30% of overall game sales. times are changing, you either get with them or you get left behind.

neutralgamer19929d ago

Darth

30% physical sales: yet Phil and xbox division are in a rush go give up on that 30%. they don't have any right to give up any piece of the pie since the control such a little of the pie to begin with

also, the market is clearly speaking that the model Xbox is pushing isn't working right now the keyword being right now. you are right about freedom to play anywhere so i hope they put their games on steam

shinoff218310d ago

But that's been ms for years. When things aren't going their way they try to change the way things are said. For instance console sales are down, they stop telling how many sold instead telling us how many hours spent in halo or headshots. So it makes sense console sales down just say people are playing on more devices then previous. What they won't say is how many xbox players jumped ship to ps5.

Cacabunga10d ago

Hardware sales are so bad that Sony and Nintendo are blowing the sales off the water with their hardware.

If Xbox are losers, others aren’t..
Xbox already tried everything with Xbox live then subscriptions went down so much that they had to find something else. Their fans subscribed then reached saturation rather quickly.

Hardware and exclusive games is where it’s at! Keep gamers excited, announce decent software and people will support you

itsmebryan10d ago

@shin
Well keep it simple Sony 's operating income is down 26% and Microsoft's is up 32%. No MS spin there, just facts. 😉
Cheers

S2Killinit9d ago

MS is after diminishing consoles as a medium. They want to destroy this market because they couldnt win. MS’s vision is to dissolve console gaming.

romulus2310d ago

Odd that a company that touts you dont need the hardware to play is already touting another console in the works.

darthv7210d ago

They are not reliant on the HW but still want to maintain a presence (no matter how small) is a good thing. It shows commitment to the craft. It reminds me of SNK and how they made games for their own hardware (Neo Geo) while also making them for others because they knew there was a market to do so. They knew they would sell more to others but also sell to their own niche fan base.

TheEroica9d ago (Edited 9d ago )

Perfectly reasonable post down voted by insecure corporation friendly folk.... But not gamers. Real gamer want accessibility and ease of acquisition for all.... Company shills are the only ones still telling us that hardware locking people from games is good for us.

Chevalier9d ago

@Darth

You should stop parroting metrics like an idiot without context.

"Xbox content and services revenue grew 62% in Q3 from a year earlier, “driven by 61 points of net impact” from the purchase of the third-party video game giant, Microsoft said."

61 of the 62% was from their merger so net increase is ONLY 1%

https://www.mesaonline.org/...

itsmebryan9d ago

@chevalier

It looks like made a great purchase. Much better then Sony buying Bungie. 😉
Cheers

+ Show (4) more repliesLast reply 9d ago
purple10110d ago

Xbox hardware revenue tanks to lowest point of Xbox Series generation

Profchaos10d ago

I'm not surprised surface is struggling they aren't relevant anymore

DOMination-10d ago

In the last two years they've started exiting the consumer market altogether. All of the newest Surface products are business models only. They can't seem to work out what they want to do with it.

XBManiac10d ago

Too expensive hardware when others offer the same or more for less? Good work, Green Team.

SimpleDad10d ago (Edited 10d ago )

"Despite some early successes for Xbox games on rival platforms, Xbox hardware is down by a massive 31 percent this quarter."
"Without Activision Blizzard, Microsoft’s overall gaming revenue would have actually declined this quarter."
"Xbox content and services would have only been up a single percent without Activision Blizzard..."
"It looks like next quarter is going to be a similar story for gaming at Microsoft, too."

That is crazy... so A/B/K is carrying the whole Xbox gaming.
Oh and Microsoft will be fine. Windows, Office and Cloud are growing with each pc purchase.

purple10110d ago

Activision: "we gonna need a bigger rucksack/backpack please"

Microsoft: "why's that"

Activision: "to carry yo' weak ass'

Profchaos10d ago (Edited 10d ago )

Top brass have also wanted to start seeing returns on the 100 billion they have put into various Xbox related moves so seeing more multiplatform games is highly likely especially from abk

It's basically saying that PlayStation is the reason Xbox is afloat right now thinks to Ps5 versions of COD

Kornholic10d ago

So basically PS and PC gamers' money is keeping Xbox on life support.

MrDead10d ago

The only growth MS will get out of the console industry is if it supports it's rivals platforms. Xbox is a pointless machine now. I can see them on a big push for live next, and they won't give up on trying to buy Steam.

+ Show (1) more replyLast reply 10d ago
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