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Genshin Impact has done well with garnering a huge player base. However, Genshin Impact gets bigger with each installation, leading many players to get Error codes 9907 and 9005. Error Codes 9907 and 9005 in Genshin Impact both relate to insufficient storage space on your device of choice. Below we offer the solutions and why the errors can occur in the first place.
How to Fix Genshin Impact Error Codes 9907 and 9005 “Insufficient Storage Space”
The good news is that there are solutions to fix both Error Codes 9907 and 9005. Below, we have outlined some of the possible solutions for each platform.
How to Fix on PC
For PC, players can start by deleting some files to free up space on their hard drives. Microsoft recommends starting with the basics like using Disk Cleanup, checking your disk space, and expanding the storage space on your computer.
If you don’t have enough space, you can try deleting some files before re-opening the launcher and updating the game.
How to Fix on PlayStation
For PS4 and PS5, Sony offers a few solutions for managing storage. You can delete some applications to make space for a new game. Deleted apps and games will always remain available in your library to be re-downloaded when you want them.
If you don’t want to delete anything, you can use an external HDD or upgrade the internal storage. You can also free up space by deleting saved data.
How to Fix on Android
Android has two main solutions. The first step is to clear data and cache on your device, and here’s how to do this:
- Go to Settings
- Click on Storage
- Pick Other Apps to see a full list of your installed apps
- Find Genshin Impact
- Tap on Clear Cache and Data
- Restart the game and make sure you leave your screen on and the game open while downloading
If this isn’t successful, the next step is to try a complete reinstall. To do this:
- Go to Settings
- Head to Storage
- Click on Other Apps to see a full list of your installed apps
- Find Genshin Impact
- tap on uninstall
- Go back to the Play Store
- Start downloading the game again
As above, make sure you leave the screen on and the game open while downloading.
What causes Error Codes 9907 and 9005 “Insufficient Storage Space” fixes
The cause of both Error Codes 9907 and 9005 is the lack of storage space on your device to fully install the game or an update. The storage requirements can vary depending on the platform you are using. Mihoyo recommends a minimum of 30GB of free space on PC and PlayStation, and a minimum of 8GB for Android devices.
It has also been suggested that even if you have the required space, these errors can crop up if you quit Genshin while it’s still downloading. This happens despite having a download-in-the-background setting. So, if you are getting these errors but have enough space on your device, it is best to leave the game open until the download is complete.
Check out our other error fixes for Genshin Impact, like Genshin Impact Error Codes 4201 and 4206 ‘Failed To Connect to the Server’ and Genshin Impact Error Codes 9107, 9906, 9908, 9006 and 9910 “Failed to Download Resource Files or Network Error”.