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Genshin Impact is a popular free-to-play video game that features immersive storylines and stunning graphics. The game has become a hit among gamers on various platforms, including PlayStation 4, Nintendo Switch, Android, iOS, and Microsoft Windows. However, like any other game, Genshin Impact has its fair share of technical issues. One of the common errors that players face in Genshin Impact is Error Code 1-4308.
The Error Code 1-4308 in Genshin Impact occurs when players try to log into the game. It is frustrating for players as it prevents them from accessing the game and can lead to progress loss. Below, we’ll point out what the error is and how to fix it.
How To Fix Genshin Impact Error Code 1-4308 “An Unknown Error Has Occurred”
Check your Internet Connection
The first thing that players should check is their internet connection. A stable internet connection is necessary for playing Genshin Impact. Players can try resetting their router or switching to a different network to see if that resolves the issue. They can also try using a wired connection instead of a wireless one.
Update your Game
Another reason why players might encounter Error Code 1-4308 is if they are playing an outdated version of the game. Developers regularly release updates to fix bugs and improve the game’s performance. Players should ensure that they have downloaded the latest version of Genshin Impact.
Clear Cache and Temporary Files
Clearing the cache and temporary files on your device can help fix any issues that might be causing Error Code 1-4308. On PC, players can do this by going to the game’s installation folder and deleting any unnecessary files. On mobile devices, players can clear the cache from the game’s settings or through their device’s settings.
Reinstall the Game
If all else fails, players can try reinstalling the game. This will erase any existing data on their device, including saved progress, so players should ensure that they have backed up their data before proceeding with the reinstallation process.
Contact Support
If none of the above methods work, players can contact Genshin Impact’s support team for assistance. The support team can help players diagnose the issue and provide a suitable solution.
What is Genshin Impact Error Code 1-4308?
Error Code 1-4308 is a common error in Genshin Impact that occurs when there is an issue with the player’s game files or network connection. It can prevent players from logging into the game or cause it to crash during gameplay.
Check out the countdown for the next release of Genshin Impact’s latest update.