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Are you having trouble with Error Code 397000 in Diablo IV? Read our guide to find out how to fix the problem.
Diablo 4 is an online multiplayer game and requires frequent updates to keep the game running smoothly. Problems such as Error Code 397000 can happen if players are on an earlier version of the game. This guide will show players how to fix Error Code 397000 in Diablo 4 and what the issue means.
How To Fix Error Code 397000 in Diablo 4
This Diablo IV error is more common with the PC version, as the console versions will prompt players to download the latest update before the game can be launched. Either way, the first step is to close the game out completely and restart to see if the error reappears.
Other things to check would be selecting the Check for Update option under the drop-down menu of the blue gear icon next to the giant Play button in the Battle.net launcher. This will see if there is an update for the game that may potentially fix the issue.
There is also the Scan and Repair option under the same menu. It will scan the game’s files and automatically repair any problems. This could take some time, so be sure not to quit out of the launcher before it is done.
If the issue persists, restart your computer or console.
What Is Error Code 397000?
Players who get a notification for Error Code 397000 get a message stating, “The lobby server is currently not available. Please double-check your version.” That means your copy of the game is not the correct version of the game.
It may seem as if this error is unlikely to happen, considering consoles and the Battle.net launcher on PC automatically handle updates. However, sometimes these things can fail due to lacking the adequate system requirements or players were somehow fast enough to launch the game before the proper update could be installed.
Take a look at more Diablo 4 articles by our team, like What is Thorns, How to Earn Platinum in Diablo 4, and How to Find Missing Side Quests.