How to Refund Items in Fortnite

Characters from Fortnite posing in front of a yellow background

Wondering if you can refund items in Fortnite, and how to do it? This article explains everything.

Fortnite’s customization options are one of the game’s main attractions. Players can acquire various skins, harvesting tools, and emotes by earning or purchasing them. However, the cost of customization can add up, and some players may spend too much.

Additionally, players may receive gifts they didn’t want or intend to keep. Can players refund a gifted item in Fortnite? Here’s everything you need to know.

Fortnite: How to Refund Purchased Items

Thankfully, there is an in-game method of refunding items in Fortnite. You have three “Return Tickets” per account, that you use to refund items. If you happen to spend some of those tickets, a new one will be given to you every 365 days, up to a maximum of three. Here’s how to return purchased items in Fortnite:

  • Open Fortnite.
  • From the lobby, click on the main menu on the top left.
  • Click the Settings gear icon.
  • Click on Menu – Support & Refunds
  • Click Return or Cancel Purchase
  • Find and select the item you want to return and select it on the list. You can only return items purchased in the last 30 days. Click Use Return Ticket.
  • A final confirmation screen will pop up. Please make sure to check the items you are returning.
  • If you are sure that you want to proceed, click Yes.
  • Note: This action cannot be undone once you click Yes
  • You will then see the Success screen, which will tell you how many V-Bucks have been credited to your account.
  • Click OK to return to the Return or Cancel Purchase page.
Fortnite image of the characters from the Leftovers set
Image via Epic Games

Can You Refund Gifts in Fortnite?

Unfortunately, you cannot refund gifts in Fortnite, including battle passes, subscriptions, and other items. It can be frustrating for those who have received gifts they did not want or those who have made accidental purchases. While some have attempted to find a loophole by purchasing a single item within a bundle and the bundle itself, this strategy has not successfully obtained refunds.

Despite the lack of refund options, Epic Games will likely implement a refund system in response to player feedback. The company has a history of listening to player requests and implementing changes accordingly. For now, players may submit a ticket for special consideration if they feel they have a valid reason for a refund.

In the meantime, it is essential for players to be careful when making purchases and to ensure they are buying the correct items before confirming the purchase.

Can You Refund Fortnite Skins Gifted to You?

Regrettably, gifts given to you cannot be refunded. However, bringing up the issue with Fortnite Support might be worthwhile. The original purchaser will probably be eligible for the refund rather than the recipient.

Will Epic Games Add an Option to Refund Gifts in Fortnite?

It’s not likely. On the one hand, players who accidentally purchase a gift or receive a gift they already own may want to return it and get their V-Bucks back. On the other hand, implementing a gift refund system could be complicated and potentially abused by players.

Ultimately, it is up to Epic Games to weigh the pros and cons and decide if they want to add this feature. They have shown in the past that they listen to player feedback and have made changes accordingly so that they may introduce a gift refund option in the future.

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