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If you are having trouble playing Diablo 4 due to a new error, this article is for you. Read on to see how to fix the “Unable To Retrieve Necessary Data” error in Diablo 4.
Diablo IV is a massive game, and it’s expected that errors will pop up now and again. What’s frustrating is if there is a new one with every update, preventing you from protecting Sanctuary. Errors in D4 are usually related to overstressed servers, corrupted game files, and such. Let’s see what the “Unable To Retrieve Necessary Data, Please Check Your Network Connection” error means in Diablo 4 and how to fix it if we can.
How To Fix “Unable To Retrieve Necessary Data” Error
There is no official solution to “Unable To Retrieve Necessary Data, Please Check Your Network Connection”, but, since it is most likely related to some corrupted game files, repairing them or reinstalling may fix the issue. First, try the Scan and Repair option on Battle.net. There may be some updates pending that the launcher hasn’t recognized yet. Open your Battle.net Launcher and next to the Play button, there is a small cogwheel icon labeled Options. Click on it and there you will see the Scan and Repair option.
If you are playing Diablo IV via Steam, right-click on Diablo 4 in your Steam Library and select Properties. Go to the Installed Files tab and there you will see Verify Integrity of Game Files. Click on it and that should do it. If you have no luck with that, try reinstalling the whole game.
- Upgrade your aim, movement and grip to help you conquer the dungeons and towns of Sanctuary.
- Low-Rise right stick increases the accuracy of your attacks and combos. Low Rise left stick increases surface area to improve grip and control.
- The proprietary laser-etched rubber material gives you superior grip and comfort
- Hyrbid 4.0 mm, Diablo 4 design
Why Does “Unable To Retrieve Necessary Data” Appear
The “Unable To Retrieve Necessary Data” error message appears primarily for Steam users. It started appearing mostly after the latest update, so players believe it came with some bad files. The message appears regardless of the connection players have, so we can rule “connection issues” out and focus on the game files. We hope Blizzard will address this issue since more and more players are encountering this error.
We have more articles on Diablo 4, so check out How to Get Seeds of Hatred, How to Get the Double Hydra, and Best Graphics Settings For Diablo 4.