Well about 3 weeks ago I lost my PS3 to a bad Blu Ray drive. A week
later my Elite got the three lights that turn the color of the devil.
So over the last couple weeks I have been able to see how each company
handles the repair service.
Sony-
Called the night of the
death to my console and was on hold for over an hour so I gave up and
called in the morning. Once connected the pleasant woman on the phone
spoke perfect English and had me off the phone in 15 min. Four days
later my boxes arrived, yes for some reason Sony sent me two boxes. Not
a big deal, I picked the one I liked best and sent it back with all the
paperwork they requested. Sony requires a copy of your original receipt
even if you have it registered on their site. Was not able to track
progress on a website, waited till an email informed me of the shipping
number. 16 days later I had received my PS3 from UPS. I received the
same unit I sent in, no notes were in the box. Because the PS3's
harddrive is built into the unit I had to backup important game saves
to a USB thumb drive. This worked just fine but can be a bit annoying
when having to move over many saves. Perhaps I could have saved them
into folders to make the process easier but I was too excited to play a
game of MLB The Show to care. Overall solid performance by Sony and so
far the fix worked perfectly.
Microsoft
Called the night of
my red rings (laughing at the fact that both my systems died within 2
weeks of GTA), the person on the phone was very hard to understand but
I pushed through it. One thing MS does is pull all your info from
their website when you register your console. They ask you to confirm
info and that is it. Box shipped out and received 4 days later.
Packaging was not quite is good as the PS3 box but it did the job. No
paperwork required as MS uses the bar code from the consle to scan in
and gather info. This is very handy as you can track the progress of
your console right on their website. Both consoles were shipped to
Texas which I find odd, must be something in the water down there that
helps them fix electronics. 14 days later my package was delievered.
Opening the box MS did in fact send me a black console , I was a bit
worried that perhaps my black Elite console would turn into a white
premium. The plastic was tight around my consle as if it were new, the
front of the console covered in the tight plastic from new electronics.
There were a couple things inclosed, one describing how to re-connect
my controller to the console (duh) and a letter from MS letting me know
they shipped me a new console so that I could get back into the game
sooner. Along with this was a free month of Xbox LIVE for my trouble.
Since the 360's harddrive is external I snapped it on and it instantly
pulled all of my settings over to the new console. Profiles, saves and
settings were good to go. Overall well done MS.
So final grades.
Both
companies performed great and actually got me gaming sooner than they
quoted. Microsoft showed a bit more sympathy for the dead system but
perhaps that is because they have had plenty of practice. Sony had
better customer service on the phone but MS shined with the up to the
minute web status.
I am happy to report that both companies came through and performed at a high level when their product breaks down.
Remember to buy extended coverage!
VGChartz's Lee Mehr: "XDefiant is a game that can be interrogated over its utility in the current shooter market and have no good answer. Sure, maybe a pie slice from CoD shows its market utility, but nothing else. That doesn't necessarily make it bad or awful by any metric compared RedFall or Crime Boss for example; that said, it's the current frontrunner for most beige game of 2024. The mechanical foundation operates and most maps are at least decently composed. The problem is those key multiplayer qualities are swallowed by a flat personality, various launch-window woes, and an exceedingly grinding structure. Leave it to Ubisoft to replicate a template more boring than its typical open worlds."
"XDefiant is a game that can be interrogated over its utility in the current shooter market and have no good answer. Sure, maybe a pie slice from CoD shows its market utility, but nothing else"
Probably a difficult task to interrogate a game.
"The mechanical foundation operates and most maps are at least decently composed"
Glad to hear the mechanical foundation operates.
I don't know if this review was written by a faulty AI or a human who has a thesaurus but doesn't know how to use it.
Bundle up!
If this doesn't have the original soundtrack in a rock flavor then it's a real missed opportunity
Discover how Cameron Monaghan unexpectedly became Cal Kestis in Star Wars Jedi: Fallen Order, from a secretive audition to an iconic Jedi role.
He would kill it with a show or trilogy based around the character or some other story that involves Cal Kestis. Currently the best thing about Star Wars.
sucks don't it
The PlayStation's hard drive is NOT "built in to the unit."
For crying out loud, you undo ONE screw and slide it out...that's it.
In fact, I saved the hard drive from my last dead 360 (it's also a 2.5" laptop HDD), and I will use it if I ever have a problem with my 60GB drive.
I thought it was kinda funny when I stuck the 360's drive into my PS3 and then proceeded to format it.
It was like....wiping my old 360's brain...it felt good, LoL