MS charges $140 to repair the Xbox 360

YEAR EXTENDED WARRANTY LOST BY MICROSOFT, SUPPORT SAYS THEY WILL DO NOTHING TO HELP IN THE MATTER.

Microsoft Support tells me that I have to fax them a copy of my Service Contract.

I did this, and have not heard a word from them, and I faxed it 3 times.

Today, October 15th, 2007,

I phoned Microsoft to ask why they had not sent me a letter telling me my warranty had been transfered to my latest Refurb….( My story, the story of xbox360defective.com, began a short time after I purchased my very first xbox 360 game console way back in fall of 2005 and I found out it was defective. At that time Microsoft only gave us a 90 day warranty. At that time they wanted everyone who was out of their 90 day warranty to pay $140.00 +- to get a known defective xbox 360 repaired. Since then, thanks to websites such as xbox360defective.com and xbox360recall.net and many more, including the Bureau of Consumer Affairs, Television and Radio all telling how Microsoft is screwing the consumers of the world, Microsoft finally gave us all a 1 year warranty.) Anyways, on with the latest…. Today, I was trying to find out why Microsoft had not sent me a letter like they did before, telling me my warranty had been updated to reflect the new serial number of the present refurbished xbox 360 that I now have… they told me they have no record of my ever having purchased an extended warranty!

OMG! How inept can that company actually be?

Now, i have to pay my bank to research and find that ONE PURCHASE RECORD where I paid over the phone, using my bank debit card for an extended 2 year warranty!

What a night mare!

How many ways can Microsoft suck? Let me count the ways!