Microsoft Blames Itself for Xbox Hack

Gamers have been complaining that hackers broke into their Xbox Live accounts and made off with users’ points and information. Last week, Microsoft said it was investigating reports of fraudulent activity on the Xbox Live network.

Then the company said in a blog post that after an investigation into the situation, they found no evidence of a security compromise, noting that malicious users have been attempting to draw personal information from unsuspecting users to gain access to their Live account.

In the latest missive from Microsoft, Larry Hryb, director of programming at Xbox Live, wrote in his blog that Xbox Live hasn’t been hacked. Microsoft’s support staff wasn’t so lucky, though. Some of them were duped into giving out customer information to hackers who used pretexting techniques.