Ubisoft Incenses "Free Trial" uPlay Plus Customers with Refund Refusals

Ubisoft’s new uPlay Plus PC game subscription has seriously backfired as the video game publisher billed numerous customers after they had canceled their subscription.

[Kados]

Just do a chargeback, then report them to the FTC for credit fraud.

[1nsomniac]

And this will effect your credit rating. Flag you against any mortgage requests, loans etc...

If they’re in the wrong they’ll have to sort it. They may drag their heels along the way and it’s a douche thing to do. But don’t go creating problems for yourself in the future because of them.

[rainslacker]

Claiming a false charge isn't going to affect your credit rating. It may not be effective, because the company can maybe show that the charge wasn't fraudulent. However, I'd imagine any cancellation would have come with a confirmation, so if people have that, then they can use that to prove they shouldn't have to pay if Ubi does dispute the charge back.

It's a misconception that just saying a charge is fraudulent means you don't have to pay it. I've had charge backs on me when I accepted credit cards, and I was always able to get the money back because I always had proof that they were valid charges. Never had anyone try and prove me wrong after I disputed them.

It is possible if you do a lot of charge backs you could end up being charged with fraud yourself. At that point, it could potentially go onto your credit report....assuming you don't go to jail. Would take more than a couple a year.

[AK91]

F*ck off Ubisoft