100°

Top 3 Ways GameStop Can Win Back Gamers’ Trust

Jon Ireson of RGN writes: "I’ve had times in my life where I’ve gone hard against brands I disagree with, but perhaps I’ve gone too far because I saw unfulfilled potential and missed opportunities. I’m here today to provide what is hopefully much more valuable feedback and constructive criticism about one brand in particular. Gamestop is the bane of many gamers’ existence, but it doesn’t have to be – and it wasn’t always this way."

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realgamernewz.com
AltairvsEzio3355d ago

Gamestop pe-order offers are useless

DEEBO3355d ago (Edited 3355d ago )

Work at gamestop for about four years,cool job and love the ac(construction work before)

But i did hate harassing people all the time.

And yes i did check out new games,old ones too.

Now they have the credit card thing on top of the pro card and pre-orders and you can just see it in the consumers face that they are tired of all the questions.

If you love games and need a part-time job gamestop can be ok.

Yeah and they make a killing on use games but they also have alot of back stock of the same game.

Digital and other stores are cutting into their profits but gamestop will be around for a long time so get use to it.

kreate3355d ago

If they give me a free game of my choosing, i would open a credit card.

user55757083355d ago

no. dont ever get a gamestop credit card. probably the highest APR i have ever seen

nowitzki20043355d ago

You will most likely end up paying more than that game costs with credit card fees.

jb2273354d ago

Were you incentivized or kinda forced to harass people about add-ons? I worked at Sam Goody back when record stores still existed & I put my foot down on forcing people to buy loyalty cards they wouldn't benefit from, aside from the fact that I was generally horrible at it when I did try, and they let me work the floor & break down the trucks. Always been a big music fan & I could catalog all of the records by name & genre by a quick glance at the cover so I put out the stock in half the time that everyone else did, plus we were selling instruments back then so my knowledge of that helped them make a few sales I'd reckon. It seems like these days most businesses would rather hire someone good at selling useless add-ons than employees that would have a genuine knowledge of the product they sell and that's a shame. It's always nice to be able to talk shop w/ people who truly dig what they are selling vs. someone who's going to ask you to buy a bunch of junk you have no interest in.

DEEBO3354d ago

They make you push all that things on people or no hours.

It's sad too because some people need that job,i'm just blessed that I'm not one of them.

SaveFerris3355d ago

I'm not familiar with Gamestop, but I've read posts online regarding selling open games as brand new. What is this phenomenon?

Summons753355d ago

GameStop has a benefit for employees that they can borrow games in order to "have a better understanding of the products" but employees will borrow new games and bring them back. Also GameStop needs cases to display the games because of how many scummy people will walk off with games. New games get opened and the game sealed in a sleeve for safe keeping. Both ways have major flaws. Use to work there, GameStop is full of flawed ideals and ways of conducting business.

spektical3355d ago

the fun part is if you dont get your games on day 1, its a crapshoot to determine if you really had a "new" game. I recall before they took the game out and packaged it with the manual in look-alike factory packaging. Of course now you can just reseal the whole box.

rainslacker3355d ago

Their floor display boxes are made up of actual games they get in to sell which they break the shrinkwrap on, and store the game behind the counter...because apparently printing off a box insert, or simply asking the publishers for extra ones for display purposes like they do for pre-order display purposes, is too much for them to comprehend.

If one is wishing to buy the last copy of a new game they have for sale then they sell you an open game, and pull the box off the shelf. They put a little sticker around the edge which leaves a wicked residue on the case to make the game new again...at least in their eyes.

I've heard stories of people saying they've gotten obviously used games in this manner, but from my understanding, new game releases are not supposed to be checked out in this manner, and you can't check out a game unless there is a certain number of them in stock. I'm sure at some stores though it happens, but it's not company policy.

Despite my negative tone, I actually don't have problems with GS, and do think some people are unfair in their criticisms on some of their policies(like trade ins because it's not like GS forces them to trade in for crap values). They do upsell A LOT. But I honestly don't think it's any more than many other similar retail establishments or fast food restraunts. They employees do try to upsell harder though, because their hours are dependent on them meeting certain numbers in that area.

user55757083355d ago

they open the game but they say that it is new because it hasnt been played. yet once you remove the shrink wrap from a new game you buy...it is considered used if you try to return it and is immediately worth less.

i have even seen them try to sell "new" games without the original case art and manual.

either way it doesn't matter because the company is destined to fail after this gen unless it makes drastic changes

purebennyc3355d ago

EB Games is exactly the same in NZ

Macdaddy713355d ago

Selling the games that's been played is BS!!! For one if I take a game in i get used price for it no matter if I played it one time or a hundred, so the one that are open by them n played should be sold as used!!!! GameStop needs to bring back a reason to buy there discount card again,.. They did away with promotion like 10% plus more off, not worth a crap just to save the tax.. GameStop should go in business with EA they both all bout them self n not gamers

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90°

Two Decades Later, the Original Splinter Cell is Still a Masterpiece

They don't make games like this anymore.

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gamingbolt.com
vgvill4d ago

Too dated in my book. The AI is way too unpredictable to be acceptable today. It's definitely a game of its time.

Jingsing4d ago (Edited 4d ago )

Agreed with those sentiments. The quality of the CPU controlled characters make or break a stealth game and they are pretty poor in all the Splinter Cell games by today's standard. This is what led me to playing Spies vs Mercs all the time in later games just to get a better stealth experience from a real person. Arguably Sony are making better stealth games albeit not Tom Clancy stuff.

TheProfessional4d ago (Edited 4d ago )

You should stick with fortnite or one of the countless bloodborne style games then. What a joke.

rlow14d ago

I had a good time with the game. It is a product of its time. But when it came out it was a must have game for a lot of people. I wish Ubisoft would make another game in the series or at least a reboot.

vgvill4d ago

They are making a remake, I think. I loved the original game when it was released, but I tried to play it again in recent years and just couldn't get on with it. The same with the older Hitman games.

PrecursorOrb4d ago

Yeah chaos theory still holds up though I gotta say. If you’re a fan of the series I highly suggest you go back to that one. Ubi has said they are remaking sc for “modern audiences”. I don’t have a lot of faith for the future of that company

Chocoburger4d ago (Edited 4d ago )

Due to the lack of modern stealth games, and me constantly playing the MGS series, I've been looking for alternative stealth games to play, and went back and re-played the SC series recently. I wouldn't call SC1 or SC:PT masterpieces, there are AI issues, they're very much trial-and-error games, and that can lead to a lot of frustration. I also found the stories in this series to be boring, uninteresting, and just sloppily told. Cinematics are also of poor quality for both in-game scenes and CG cut-scenes, the soundtrack didn't leave any impression on me either.

Chaos Theory is better, but there was still a lot of room for improvement, and Double Agent (old gen ver.) was a sloppy mess that ended up a regression from CT. But still, at least they tried back then, these days Ubi-junk doesn't even try to make good games!

70°

A Matter Of Trust: What The Game Industry Should Do To Win Gamers Back

Skewed and Reviewed have written an Opinion Piece covering issues in the gaming industry, how current issues were issues years ago, and what can be done to help restore consumer trust.

anast10d ago

Nothing. It's up to the gamers to stop consuming content from companies that they don't agree with.

Garethvk9d ago

How do you know if you agree with it or not unless you play it? Which without conventions forces gamers to rely on trailers. Perhaps Demos should be made more frequently. But companies need to do better as well.

anast9d ago

Wait until release. Watch Gameplay. Exercise patience.

Garethvk9d ago

But is that not what they have now? Tons of gameplay or are you talking about watching actual gamers play it versus the trailers and streams? The big issue is that some companies pay streamers and influencers and they create content but for me; that is hardly a fair, unbiased, and factual look at a game.

1nsomniac9d ago

Get rid of the suits in the industry and job done!!

Garethvk9d ago

They usually are attached to the money sadly. It would be nice to have gamers in charge but you have so much money invested that business people are needed. Hence the issue; you need people who know business but are also gamers who know have an eye to the community. It sounds simple in theory that if you give gamers quality games that they want to play; money will be made. But that is not always so.

60°

From The Last of Us to Baldur's Gate 3: The success of the Game Music Festival

Marie Dealessandri speaks to Borislav Slavov and Gustavo Santaolalla about “the new golden age of games music”.

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gamesindustry.biz