We look into gamestops business practices and what the future may hold for consumers
Interesting article. I don't shop at Gamestop anymore, but it will be interesting to see how the increased competition affects the company. Pre-orders are a joke and digital sales are increasing in Volume, so I wonder what Gamestop will be doing in 5/10 years time.
this is why they want to secure exclusive content and partner with the publishers. it is such a shady business because most of their revenue stream is from used games. this is why publishers are also pushing digital content. they get more revenue that way for their games. the steam model shows how digital can work and also flourish. valve can offer free online gaming, great sales and excellent relations with both publishers and customers. you take out the need to push hardware and it creates a more direct relationship with publishers and customers. you dont get middle-men like gamestop involved. but lots of consumers still prefer physical conent because they feel they actually own what they buy and because of that gamestop will remain relevant but they definitely are trying to secure exclusive partnerships to make them more immune to a digital future.
Used games have a gigantic profit margin, hence the push for more trades / used game sales. They even allow returns on used game purchases <7days old. Shady? No. Shrewd? Very much so. I don't care either way. I'll buy used any day, if I don't like it I return it. U.S. gamers are not owed anything. Not special treatment from GameStop, nor anything else, including 'free' Destiny DLC. Deal with it.
I work at gamestop in texas I'm about to quit, its a horrible place and we are forced to lie daily. My district manager made me trick a customer into buying a new ps3 when he could have gotten his fixed for $50 (disc drive)
i couldnt work at a place where i have to push products that badly.
Beware of the evil corporation trying to rip your money from your cold, dead hands!!! /s So they tightly manage their employees, condition them to ask for pre-orders and trades, and make most of their money via pre-owned games. No shit. The margin on a new game is virtually non-existent, no surprise. As far as what they'll be doing in 5 years time? More of the same I'd imagine, + mobile phones from cricket I guess. They have a strategy in place and they're executing. They need trades because of the now available trade options through target, toys-r-us and Walmart. What they CAN do is increase the trade values to encourage more business. Supply and demand appears to be on the side of gamers at the present moment, though I'd be truly surprised if trade values were raised on account of it. 2 weeks before Christmas, if they're in the same predicament, be prepared to sell sell sell!
They already increased the trade values once.
Pre-orders are a joke ? I pre-ordered the smash bundle and now I have a GC adapter. Some people can't find them, therefore it was worth it to pre-order. Obviously Pre-orders for the New Madden are worthless because they make a bajillion copies.
Nintendo is kind of the exception. Look I pre-ordered Battlefield 4 and I got a broken game. I returned it, waited 2 months for it go to on sale (PC) for $20. After some time they fixed the game, but why waste my time and money when I could be playing something that works. I say Nintendo is the exception as they typically release quality games, however, I would not pre order one. As tempted as I was to pre order Mario Kart 8, I didn't, and I was still able to pick up a copy from any store that sold games. Smash Bros is the same, I see many copies on shelves no matter which store I walk into. I just can't for the life of me figure out why anyone would preorder in today's age especially if worse comes to worse you can order a digital copy on Day 1.
continuing to take customers money and take advantage of their situations needing gas money and what not
If an individual is that hard up for cash, they shouldn't be investing their time & money in this type of leisure activity. Gaming is classified as a "want", not a "need". Is it nice to have this type of outlet? Sure, gaming is fun and relaxing. But not at the expense of your livelihood. It's not Gamestops job to manage your money. I'm not necessarily defending GS, just saying they are in business to make $$$, not support a gamers lifestyle.
We don't have Gamestop stores in the UK, we have GAME. It's pretty much the same deal though, I don't tend to buy stuff in there that often. They would always ask you if you want to pre-order anything, if you have a points card, if you didn't they would ask if you wanted to sign up, if you wanted warranty on games, consoles, etc. The thing is, this isn't just exclusives to game stores. I go in clothes stores, it's the same deal, do you want to buy this reinforced shopping bag for £2, do you own a club card, points card, etc. I actually remember going into Matalan and bought a memory foam pillow. I paid for it and the girl asks if I wanted to sign up for a club card. It's the first time I had ever bought anything in there and I wasn't really planning on going there again unless it was for another pillow. She really trying to convince me to sign up, it turned from asking nicely to sign up to begging. She was saying please sign up... Constantly declining, took my stuff and walked out.
That's a bad employee who does not know when to stop.
I hope Gamestop will die a painful Death.
I don't. They're one of the few outlets for used games left. Here in the US, any opened software is yours once you open it, so there's no returning a game you play and don't like; buying used is a way around that. I haven't traded anything in a while, but I hear they've gone up on trade-in value, which is good: they really were shafting people with the value they gave. That said, there's a high markup on used games and systems because they have to make money somehow, since they make almost nothing on new games. Certainly not enough to stay in business. Whether you decide to trade in game X for Y money is up to the individual; I've always thought it was asinine for people to complain, honestly, since it's not as if you're forced to trade your games in. And then, of course, there's all the people that work for the company. As much as I dislike GameStop, I don't like seeing anybody losing their jobs.
Is this article really all that surprising or have new info? If you don't like gamestop....don't shop there.
I agree, it's really not that hard.
I never understood why people got so upset and bothered by the pre-order sales pitch. Just politely say no, and just end the conversation. It's really not that hard.
Yeah that's what I do. Maybe they are pushy in certain areas. Anything is better than going full digital in my opinion.
Ya, usually I agree with your comment. However, with the release of the ridiculous Gamestop Credit Card(with an interest rate around 25% lol)I get harassed for not signing up. Also, I haven't renewed my Power Up Card and they tell me every single time I go there that I'm losing money blah blah blah and they always ask me to sign up for the dumb credit card which is an outright ripoff. They even seem to get annoyed that I'm not renewing my Power Up card lol. It has gotten annoying to the point that I have purchases many new games at Best Buy through the Gamers Club which gives me brand new games for $52 after tax which is way better than $65.
I'm not seeing how this is anything new. I also don't see how this is any different then any other business really. Go into any big box store, and tell me if any of the employees ask you about a credit card or some sort of rewards card. People have to realize that its these people's jobs to sell their companies products as best they can. Most of them want to keep their job and probably want to move up the ladder. How hard is it to say "No"? I go into my local gamestop several times a month. I get asked if there is anything I want to preorder. They tell me about the used games, and now the credit card. I always say no thank you I'm fine, and its never been a problem. If there was an employee that didn't take no and was being unprofessional then I go to the manager or the owner and make a complaint. Last I checked gamestop wasn't a soup kitchen and they're in the business of making money.
I bet the person who wrote this is also the type preaching that all Destiny DLC should be free. Lol. He's probably friends with a manager and a few employees when he chose to do his 'exposé'. Results of said research: Gamestop uses the same tactics of other big box retailers, -MIND BLOWN-. But seriously, I souldnt have to pay for any games or DLC because I was told I'm special growing up /s. Welcome to the #EntitledN4GGamerClub
Why is it just GameStop??? All stores pitch something to us to buy there items, gamestop is a business in it to make money, if you would bring me a $65.00 dollar game, let me buy it for $10.00 n your happy. Then I turn around sell that game for $30.00 or more it should Not bother the person who sold it to me, just because they to lazy to sell it on eBay or Craigslist...can't blame GameStop if gamers are giving there games away to them n they sell it for more!!!!! But I will say I don't deal with GameStop no more after they don't offer you more money for trading more games, when they stop that I stop buying n trading, use to be a ok deal when you trade 3 games for $30 or so n they get 10% or more on top...now GameStop gotten Greedy...so I sell on Craigslist Walmart best buy
They're the only place that pays cash and if you hear a sales pitch every single time you walk in after not being greeted or asked if you need help you don't wanna show up. that's why people live best buy they ask if you need help once and say hi when you walk in and leave you the hell alone. They're not constantly talking to you for a hour about selling you something.
Gamestop still around? I haven't shopped there in like 10 years.
I've been doing mostly digital this time around. I dont care about pre-order bonuses. I also never trade my games in. Amazon for hard copy is the best way around the gamestop disaster.
Yes gamestop rips off customers, and they know it. Whats even sadder is that they know they'll always be the cheapest outlet for games
N4G is a community of gamers posting and discussing the latest game news. It’s part of NewsBoiler, a network of social news sites covering today’s pop culture.