PS3 Error 80010514 explained

"The error in question is mainly seen within the first month of use, or to put it bluntly, it has the error right out of the box, however, we have seen this occur at almost a year into service as well. Our particular error occurred shortly after installing a new game we had purchased off the PlayStation Store.

The Error reads as follows:

"An error occurred during the start operation. 80010514"

Since this error occurred, we obviously contacted Sony Support. We were informed that the code is not common, and a simple reset of the system, and restoral of factory settings should do the trick. Unfortunately, after the restoral, the error still occurred. So, we dug a bit further, and this is what we found."

[toughNAME]

I don't understand why you feel the need to spam the site with those kind of comments, sonarus

[sonarus]

Feels good to have a good ol relaible 60GB

[Breakfast]

You said your xbox still hasnt broken....if that was me, i would feel like the luckiest man on earth.

Which would make me feel better than having a "good ol relaible 60GB"

[iceman2929]

ive my 360 for about a year, with solid usage, and i do leave it on overnight sometimes for downloads and whatnot. i've not had any issues yet. Hopefully im one of the 70 % (or 90% now i guess) that shouldnt have any issues ever.

[tethered]

@ iceman
You don't need to leave the 360 on for downloads. You can turn it off and it will continue to download.

Just so you know.

[Breakfast]

I did, too. I downloaded and stuff. It lasted about an year and a half till it broke. Trust me...no one played more xbox then me.

[gaffyh]

I don't know if it's just me, but I would like a Scandisk and defrag option on the XMB, it would really get rid of this problem. And who knows what kinda data is left on the HDD when you delete a game

[Omegasyde]

An error occurred during the start operation. 80010514"

I think I have had this. I just did a hard reset (flipping the switch in the back) and it was fixed.

I remember getting alot of error messages with the Warhawk beta in summer of 07

[DRUDOG]

I got this error within a month of getting the 60gb for xmas '06. Sent a message to Sony and got a quick reply. I say quick because it was the same day and I figured it would take a few to hear back from them. Anyhow, I believe that it was right after a firmware update and it only happened when I tried to load two different games (don't remember which). Other games loaded fine and usually I would just eject the game giving me trouble and try again until it worked (usually next try).

I never even responded to Sony since it "cleared" up on it's own. Can't remember if another firmware update came along soon after, but never had a problem since. It only happened 3 or 4 times altogether. I was pissed at first, but since it hasn't done it in over a year I'm not too worried about it happening anymore.

[PumPum]

Never heard of it.

[Time_Is_On_My_Side]

I was going to write a blog about this but since this came out I don't think I have to. This error usually occurs right after you exit a game a couple of seconds later you sign out. I'm guessing since Sony doesn't handle everything the NAT (Network Address Translation) will determine what you can do. On XBOX Live NAT issues are almost eliminated since it's a Client server with sub-P2P servers.

In other words since you hold your own server your signal strength will determine what you can do. That's how I solved mine but the hard drive thing is new to me. There are three NAT types and it is usually determined by your signal strength. If you have a certain type like for example you can't do video chat.

To know your NAT type just do a signal test and at the end it'll tell you.

[Proxy]

NAT type has nothing to do with signal strength, and everything to do with the setup of your network.

I also disagree that having a higher signal strength would help reduce the likelihood of this error, the wireless protocols have systems in place to ensure the data is transfered unaltered.

[Time_Is_On_My_Side]

NAT can avoid certain protocols that's the whole point of the NAT system to let you know what might happen. Depending on where you place your router and you PlayStation 3, stuff like the microwaves can interfere.

So if your signal is very weak then when your signal starts to fluctuate due to obstacles, yes a stronger signal will help.

So if it's at 50% and starts to fluctuate you can get tapped out of a game due to that. If you have so much of a drop in signals lower than 50% when signing out your signal isn't strong enough.

It's like a cell phone signal if there is interference that will contribute to how your phone call experience will be. You're still able to call but you'll have a higher chance of dropping the call if your signal was 100% in strength.

[Oom]

Its never happened to me or anyone else. These articles are just some 360 fanatics trying to find an RROD on the ps3 like with the blinking problem that never existed.

Please report this as fake.

[steriotyp]

it is a Sony exclusive website. Make sure you think about it before you write it. We wouldn't want anyone sounding like a dweeb would we?

[DevastationEve]

that's how you stick up for someone whose had a problem with his PS3? by pretending that it doesn't exist? that his complaint isn't real?sounds a little stupid to me.

[ar]

Just because it hasn't happened to you doesn't mean it doesn't exists. I have a lot of friends that hasn't have their 360:s RROD on them. That doesn't make the issue non existent.

[DevastationEve]

PS3's reliability isn't really all that much better than 360. they're both going to get put through thousands of hours just as any other console, so i can see where some people would be concerned. but it's like anything else in life: if you really want to take good care of something, just don't put it through so much use. and buy retail, so that you can get the warranty. no pawnshops for me! save your pennies and get legit. and get that warranty.

Sony people just love to toss around the Ring of Lights error like they've actually been through it, but it was really intended to be a technical support feature that aided technicians in pinpointed where it was that an error occured. they would decode the codes given through the pattern of lights. and once the problem was deciphered, they had a BETTER chance at repairing it than just through the normal troubleshooting fiasco that I'm sure many people have gone through in other case scenerios.

[Oom]

S3's reliability isn't really all that much better than 360.

Stopped reading right there. Your fuil of it. So im guessing a 33% failure rate vs a .2% isnt that big of a difference to you? Or do you need a math lesson?

[tweaker]

"PS3's reliability isn't really all that much better than 360"

I disagree. The PS3's have way better reliability BUT I would never claim the PS3 being perfect because it does have its share of errors and problems like DRE. Although it is not really as common. PS3 owners shouldn't hide the fact that there is problems though. If problems should arise, I expect Sony to hear from them and promptly address the issue.

[Adriokor]

I don't think you will keep those bubbles for a very long time.

AS to your statement, I am pretty sure the PS3 failure rate is not around 30%, more around 1 or 2%, so not it is not about the same, nice talking out of your ass tho.

Fanboy.------> this way.

I see people just look for negative articles, every console has its problems but it is the number of users affected and the repair service that matters the most.

[Oom]

From: DarkWraithAngel

you want a math lesson, here's one JUST FOR YOU!
you have 3 bubbles.
i have 6.
how many inches of Sony's c8ck are in you mouth right now, if we subtract the cosine of your miniscule 3 bubbles from my 6?

the world may never know.

(double post)

Re: you want a math lesson, here's one JUST FOR YOU!
and don't message me back, there's no FRIEND waiting for you here. im too busy laughing while PS3 gamers PRAY BEYOND to their false gods and dance around a fire, chanting "MGS4...MGS4"

MGS4? how bout 0.4!

[The Wood]

that must be sarcasm because even the strongest 360 supporters on this site would be hard pressed to agree with you. PS3's defect rate is nowhere near the 360's. Keep telling yourself that if it helps you get through the day. When the article's on defect ps3's is at a 1:2 ration I might just believe ya right now its like 1:50 and some of those 360 articles don't make it past the contributors because the 'people' are getting tired of red rings and the rest of em.

Ill put sony's issue down to the 1-2% defect rate, simple. Nobody said the ps3 has a 0% defect rate so what's to argue about, stop clutching.

[Spinner]

The PS3's and Wii's failure rates are close to nothing. The 360's failure rates are unacceptable.

The article isn't even a HARDWARE problem, go read the article - it has to do with a corrupt hdd sector or fault install of the OS.

"By following these simple steps, you can prolongue the life of your PS3 indefinitely. To sum things up, the error is not hardware releated. Unfortunately, it is occuring through the corruption of firmware. Restoring you PS3 will not roll back the firmware, and unfortunately will not fix the issue 9 times out of 10. If you are receiving this error, contact Sony for a replacement unit."

[The Lazy One]

PS3's and wii's (more specifically PS3's) failure rates aren't "close to nothing" they're close to average. I don't think any electronic product ever has had a failure rate close to nothing.

[steriotyp]

That was kinda rude. But seriously, This is a legit issue, it is just very isolated. Most people that witness the issue are within there time to exchange it at the store, as it was broke out of the box. This is not an epidemic, just the error that is more commonly received when there happens to BE a problem.

[wallace1000]

After reading the article it doesn't seem like a major problem. Do some reseting or for the worst case you need a new hard drive right?

[PimpHandHappy]

my 60GB is made to last

atleast 14 months so far

lol

[DevastationEve]

You know what, all this is bullsh*t. Go out and buy a 360 for yourself. Make the world know that you're not falling inline and taking their word for everything. If it turns out that you owned it for the next 10 years, who will YOU beleive?

I know that I've owned one for a month shy of 2 years.

I know that I've never had a single problem with my Xbox 360.

I also know that others haven't been as fortunate, and my sympathy and support goes out to them, since I would expect at the very least that they would do the same for me.

THAT'S what I know.

[7ero H3LL]

word, G!

[MOTO-X]

Falling in line.. So buying a 360 means your not falling in line.. Maybe buying a 360 is falling in line.. especially since you 360 owners are under some mind control.. I mean People that have had multiple 360s die and they keep going back.. keep paying for online.. sometimes buying new 360s when MS wont replace it.. Or sending them the same crap 360 back.. YA thats NOT falling in line at all.. Buying a PS3 with The winning format free online and a failure rate as big as your D!ck (less then 2) is falling in line.. YOUR pathetic go fist yourself

[Adriokor]

what is this marketing? -------> go there

[husomc]

i'm a huge PS3 fan but those of u who say PS3 doesn't fail is far from mistaken. this Error 80010514 doesn't seem quite serious as wat several other PS3 owners are facing. my own ps3 lasted only 2 weeks before it broke down. the 'blu ray laser' which is apparently y the PS3 became so expensive decided to die on me and i was reduced to playing demos which i had downloaded from PSN. on contacting sony support, it seemed the ps3 i bought could only be catered for from Hong Kong :((

luckily the retail outlet decided to fix it, IF i send the ps3 all the way to bangkok:(( (from Maldives) i dunno y this laser failure doesn't get reported so much on the internet coz i found several ppl who are faced with the same problem. sony should do better and get this fixed. and by the way this failure alone accounts for more than 0.2% of the so called failure rate of the PS3

i know several of u guys are gonna bash me as a xbox fanboy but i'm just deciding to tell u the truth of the matter.

[Adriokor]

if it happens out of warranty, you can google it, it is a simple matter of cleaning the lens in most cases.

[MrSwede]

To be honest, I've never had that error.

[Sevir04]

This software issues do occur, keep in mind Sony is a hardware company first. which is why they kinda lag in the software market where MS excels. Sony may have a very low hardware failure rate but Software bugs occur all the time this is for the same reason why firmware revision will come out after every major firmware release to help balance the system, and these errors could mean anything from error messages like what was said in the article to freezing the PS3 or preventing you from playing certain games online or stop you from connecting to PSN entirely.

So Sony has it's problems just not in the hardware side of thing. i remember when 2.00 came out i couldn't do a thing because my would freeze when i automatically signed into PSN. i had to wait for the 2.1 to be released to address stability issues and you'll see right after 2.30 their will be a 2.31 to stabilize the PS3 because some will have issues.

[Chriswsm]

Never had that problem and hard drive sector issues are a doddle to sort with the right cables and a copy of spinrite.

Gamerevolver seems a dodgy site. I viewed the article, then the page changed to inform me it was sponsored by advertising then the page changed back to a story about breast enhancements !?!?! I retryed and the page was correct this time. I have deleted the gamerevolver cookie from my system (which it so kindly left for me) and blocked it via my router.

[steriotyp]

is a fact of life on the web. Unfortunately, Adbrite ( the company used on GameARevolver) does not filter very well. We have had to block a few ads that take over the site. If you are experiencing problems, just email one of us, or me, [email protected] There, I just put my email out there for the world so if there is an issue on the site (legit issue people), Let me know. We will be avidly seeking a new ad company thanks to your comments. Hope this helps a bit.

BTW: the ads are on a 1 every 6 hour timer. When you view the site, the first page does not show the ad, the first link you click will. Then it will not show it to you again for 6 hours.

[The Wood]

It just doesn't have the universal ring to it like 'you know what', keep clutching guys.

This error is probably real but I'm sure it falls within the 1-2% defect rate of most electrical consumer goods.

[resistance100]

Well Fishy Fingers in the other thread noticed this, but if you type it backwards into a calculator it spells 'his-o-loob' maybe thats a name for it?

[The Lazy One]

Someone pointed out that that's what it looked like if you put it into a calculator and held it upside down.

I had a good and hearty chuckle if I do say so myself.

[Baliw]

Go to any site with console ratings and then check google for people having problems with their consoles.

Is a fact of numbers.

The more you sell the more the failure rate will grow.

After all, the only thing i can say is that PS3 is faulty, but not as faulty as some people want to tell us.

[resistance100]

'The more you sell the more the failure rate will grow. '

Where the hell did you get that idea from?

The total number of broken units will increase...yes, but the failure rate won't since its a percentage. Sony could sell 100 PS3's or 10,000,000 and the Failure rate will be the same.

[GrammarPolice]

and was about to write the same thing as you. However, Baliw's statement could turn out to actually be correct. It's possible that the failure rate new XBOX 360s being sold could be even higher than 30% which would increase the overall failure rate as more of the "higher failure rate" systems were sold and accounted for in the ratio.

I agreed with you. Just had to humor myself.

[SL1M DADDY]

Must be something that only effects a very few number of people.

[Sir Ken Kutaragi 4]

...xBot Lemmings and Bill Gate$ made it up!!! ;-D

[Xlll]

can be fixed with a reset, but your RRoD can't be fixed that easy. oh well i'll go enjoy my PS3 now knowing it won't fail on me.

long live ken. :-D

[Britjadg]

where are you getting xbox's failure rate @ 30%
its not even close to that. its @ 17%

dont get me wrong bash the 3fixme as much as you like but at least do it with the correct facts.

as to this error, i dont understand why it isn't just possible to roll back the firmware if it is a firmware download issue? confused but to be honest i dont actually care, touch wood it'll never happen to me. (@ less than a 3% failure rate for ps3 its also unlikely too)

[Perkel]

17 - where?
where are you getting xbox's failure rate about 30% (oficcial by MS)

old sku have 30%, maybe new is about 17% but we don't know exactly (no official comparisions)

but it's stil a lot more than PS3 (<1%-3%) or Wii (<1%)

[Jonny_Morg]

I own both a PS3 and a 360 and unfortunately have had more problems with my ps3.

I bought my 360 2 years ago and bar a corrupted save file in the early days which i managed to fix everything has been fine. (no RROD THANK GOD!touch wood)

I have had my PS3 since september and so far it has crashed on numerous occassions and twice now the firmware upgrade has broken DVD playback, which i use alot due to the superb upscaling abilities it has.

since installing 2.20 and stuffing my dvd playback i have searched the net in search of a fix, found a huge topic on the europe playstation board of people with the same problem or more severe and hundreds from this board alone were sending theirs back. Now the EU message board is closed until the 14th, 1 day before the next update. Maybe sony doing some media damage control??

To say PS3 problems don't exist is just naive and bordering on fanboyism.

I just pray 2.30 will fix this niggling problem!

[Mikey Mike]

got any? Thought so.

[elmont82]

PS3 Error Codes.

Error Code what does it mean Resolution
80410A0B Internal PSP error, hardware failure, this is due to improper installation of firmware. You need to contact Sony’s replacement hotline because you are going to be without your ps3 for about 2 ½ weeks.
000F0000 You have been disconnected from game server
000A1000 Disconnected from server, reboot your modem or router this should fix that problem
80710102 DNS Error Most of the time this error can be resolved by simply, with resetting the network settings.
8002F994 To many D/Ls just w8 a while and try again
8001050B Will not play demos off HDD, when Blu-ray is in etc. try it over again, and then take blu-ray out, if doesn’t work restart machine
8002b241 DVI has no audio
80029023 Exchanging Key Information exchange has timed out Try again, reset network settings
80029024 The attempt to obtain an IP address has timed out same as above
80029564 Downloaded Game will not install
8002F997 Can not update XMB firmware
8003051E Game will not Save.
80031150 System Settings Fail to Save - Possible Blue Screen "Setting information is corrupted. Press the x button to repair and restore default"
80130203 PS3 connects to internet but not to network usually means that the required ports are not open to connect to store but PS3 can connect to internet. Go to your router settings via computer, and open ports
80710092 "An error has occurred. You’ve been signed out from the ps network"
80710102 PS3 Cannot connect to the router with current IP information Try rebooting your router
80710541 The connection to the server timed out.
80710B23 PS3 Network is down, or PS3 Network is too busy to respond look at 8002F994
80710D23 Turn the PS3 off for a bit (30 minutes give or take) with the power toggle (not standby mode).
80029024 Cannot Obtain an IP address network settings
80028EA5 Unknown User cannot connect to PS3 network Sony told the user to send the machine in
8002b241 - DVI has no audio
8002F997 Trying to Update the Firmware, copying to a file and installing from a USB drive failed", copy file back to USB again
80710016 Playstation Network is down.
8013013E WEP Key error change WEP key to all numbers (on router homepage) and try again, or switch to WPA.
8071053D Hard boot the PS3, turn off the PS3 to stand-by, flip off the back switch and remove the power cord. Then shut off your modem/router, for about 5 minutes, then turn the modem back up first and let it sync, then turn the router back on(if using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection.
8013030F SSID broadcasting possibly off, Check Router Page.

[KozmoOchez]

sony was on top of replacements there

[Harry190]

does not work.

[sheng long]

Every single item you can purchase nowadays has some sort of failure rate. if you guys don't believe me, grab whatever's the most reliable piece of electronic equipment you own. do a search online for problems and you will find numerous people who've had issues with that particular device.

Now, how many people do you personally know that have had issues with the same item? how many people do you know with 360s and/or PS3s?
how many of them have had problems with their systems?
I don't know a single person who's had their ps3 break, however, about half of the people i know who own 360s have had theirs break on them.
at work, 3 of us own 360s, all three got the RROD.

[Wicked Sick]

This is as stupid as the YLOD article

[videogamefreak1]

http://www.destructoid.com/...

[ReBurn]

Restoral?

[budbundystyles]

2%<33%

[onewinedangel]

it is only the o.oo1%

[onewinedangel]

only one of every two millions has this problems and it is solve by pressing for 7 sec the power on button plz people read manuals they make ur life earier .

[JasonPC360PS3Wii]

There sure seems to be lot's of spin for this.

[JasonPC360PS3Wii]

I like how Sony tried to deny it at first, now they have to act. I wonder what they will say?

[Xlll]

they'll most likely say it effects 1% or less of PS3's compared to 33% 360 RRoD and that error can be fixed with a hard reset but the RRoD can not.

[juuken]

I have a PS3 and I didn't have any problems at all. That's not to say problems are non-existent but Sony's failure rate is less than 2% at least.