140°

Apple refunds dad over girl's £4k in-game bill

Eight-year old British girl Lily Neale loves her dad's iPad. She plays games on it all day: My Horse, Campus Life and Smurfs' Village are among her favourites. She loves these games so much she happily racked up a real-world bill of more than £4,000 in in-game purchases (more than $6,000), tapping away at prompts to buy more jewels, coins and upgrades. Her father is somewhat less of a fan.

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playerattack.com
RmanX10003929d ago

I wouldnt refund him anything. Idiot should've either put a lock on downloads or not given it to her in the first place.

CaptainYesterday3929d ago

I do agree with you but I'm sure he didn't realize at the time, don't you need to put your password in before you buy anything though?

Smoey3929d ago

I did not realise giving my creditcard to my 4 year old daughter on the internet was stupid can I have a refund on the £35,000 car she just bought? NO because I'd be an idiot to do something like that. The guy clearly is an idiot and should not have been refunded. If he does not look into the products he is giving to his 4 year old daughter that contains all of his credit information then it is his own fault.

xHeavYx3929d ago

What ever happened to kids playing outside with their parents?

hesido3929d ago

An important part of the problem lies within the store system. The default behaviour should strictly be a password screen for each transaction, or maybe something along the lines of a screen unlock motion to remove barriers while providing some security. However, that's not the default behaviour. Once a password is entered, it's valid for a good while.

I sometime give my cell phone to my baby, and there's a lot of potential to buy stuff everywhere even by randomly pressing without any conscious effort. Free to play games with ad popups, in game store screens everywhere. Luckily, I use a virtual card with a cap of 0. I'm immune to these silliness, but not every card has that feature.

dredgewalker3929d ago

agreed they should implement some kind of password protection to ensure that there would be no accidental or unwanted purchases.

Stsonic3929d ago

all these games should come with password transactions just like the store.

hesido3929d ago

This. As long as the default behaviour is to not protect the customer, the companies share some responsibility, not because its their fault but because they make it so easy to buy stuff but then bury store preferences deep and don't remind people of their options.

Old_Prodigy3929d ago

Apple has a heart? MINDBLOWN!!!

tigertron3929d ago

This story just keeps on repeating itself.

Parents need to realise that iPads are not toys and if they are going to let their kids play with them, then they need to watch what they're doing.

jimmywolf3929d ago

no the ipad is fine, parents need too learn the free too play, is not free. an their be chance things like this can happen with kids if your not watching.

bub163929d ago

two things.

The article says £2k

and the game developer refuneded him, not apple

dotarray3927d ago

£4k over several months, £2k in a week. The refund came from Apple :)

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20°

Pay to Progress: Exploring Gameplay and Microtransactions

NZGamer:
Free-to-play games and microtransactions have brewed a storm of controversy in the gaming world. While most of the press on this topic focuses on the business side, I decided to explore how different freemium systems impact the experience of gameplay.

100°

Microtransactions + Virtual Currencies + Children = Fraud

Most casinos pump oxygen into their halls while offering free drinks to their patrons in an effort to keep gamblers both tipsy and alert, the ideal mental state for gambling or rather losing money. Pay to win games employs a similar sleight of hand in the way they price and implement virtual currencies that is every bit as lucrative and manipulative.

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hardcoredroid.com
3-4-53623d ago

Do these parents give their credit cards and let them run loose at Toys R US as well ?

Didn't think so.

Don't let kids use your card.

But yea it is still kind of shady.

JOEgolferG3622d ago

Mobile game's don't require card detail's mate.

HardcoreDroid3623d ago

Please do sign the boycott petition applet, included at the bottom of the article.

hkgamer3623d ago

agree and disagree.
allowing your kids to have access to spending money on ipads and tablets is stupid. just imagine giving a girl a platinum credit card for her shopping.

all i am saying is that some people need to be responsible for restricting their account somthat a password is needed for every expenditure..

also you need to teach kids the concept of money, though digital money to virtual money to virtual stamina/gems can be a really hard concept. not as easy to teach as it was to tteach them how much an apple cost.

HarryMasonHerpderp3623d ago (Edited 3623d ago )

I agree with everything you said, but I still think it's an awful manipulative scheme that these company's should be ashamed of. Yes parents should wise up and be more responsible but the company's doing this should have a bit more pride about themselves instead of using these tactics to rip people off.

ajaxmoroni3623d ago (Edited 3623d ago )

Dumb parents are only the problem if you live in the dumb parents' household. For the rest of us, the IAPs that caused them to get ripped are ruining the games they are in. And that's just one of many issues. That's why signing the boycott makes sense.

TheSaint3622d ago

This, if people controlled their children better this wouldn't even be a thing.

A lot of parents these days just don't give a f***.

ravinash3622d ago

Part of the problem is a lot of the parents don't understand the concept them selves until they see a massive credit card bill and the end of the month.

safirerings3623d ago

Not every IAP is evil and scammy, but preying on young children definitely is!

80°

NaturalMotion: Scaling from mobile studio to entertainment business

Acquisitions, new games and starting studios from scratch. CEO Torsten Reil is hungry for it all

NaturalMotion is one of the few companies in the mobile market that is in it for the long-term - to build a business that's more of just a handful of hit games squeezing consumer wallets until it's time to sell up or shut down.

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gamesindustry.biz