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If you’re having issues with PlayStation Stars not working, you’re not alone. We’ll go over what you can do to remedy existing bugs.
PlayStation Stars comes with a host of benefits, allowing its users to complete curated campaigns and claim digital collectibles as they’re released throughout each month. What’s more, the loyalty program is totally free to download and use, making it a great companion app for avid PS4 and PS5 gamers.
Of course, every service is subject to a few bugs from time to time. One of the most common issues that users have faced relates to the program not working, resulting in an inability to claim points they’ve earned. So, is there a way to fix the problem? Here’s what we know about current solutions to this common PlayStation Stars bug.
- Bundle includes Marvel’s Spider-Man 2 full game digital voucher
- Slim Design – With PS5, players get powerful gaming technology packed inside a sleek and compact console design.
- 1TB of Storage – Keep your favorite games ready and waiting for you to jump in and play with 1TB of SSD storage built in.
- Box Contents – 1 DualSense Wireless Controller, 2 Horizontal Stand Feet, HDMI Cable, AC Power Cord, USB cable, printed materials, ASTRO’s PLAYROOM (Pre-installed game)
- PS5 console (CFI-2000 model group – slim). Vertical Stand sold separately.
How to Fix PlayStation Stars Not Working Bug
At the time of writing, there’s no guaranteed fix for even the most common bugs users are facing when it comes to PlayStation Stars. Many have reported difficulties with claiming available points upon completing campaigns and challenges, a frustrating issue, indeed. Some have taken to Reddit to troubleshoot the problem at hand, hopeful that other gamers have found a solution.
However, frequent users are just as stumped. On the bright side, those affected by bugs like this have claimed that the issue does tend to resolve itself within a short period of time. The best way to deal: Exit the PlayStation App and try again later. While it’s not exactly the most timely solution — if you can call it a solution at all — retrying is currently the only way to pocket available points.
For more tips and information on PlayStation Stars, check out these additional guides from our team: