What is Agentforce? How does Agentforce works?

Salesforce Agentforce is an AI agent platform that is redefining how AI supports customers and employees. Unlike traditional chatbots, AgentForce uses autonomous AI agents with advanced reasoning to handle complex tasks across sales, service, marketing, and e-commerce. With tools like the Agent Builder and integration with Salesforce Data Cloud, it ensures personalized, efficient solutions. From automating workflows to enhancing customer experiences, AgentForce empowers businesses to work smarter and faster.