ARE WE READY TO REPLACE HUMAN INTERACTION WITH AI-DRIVEN CHATBOTS?

Remember the initial phase of the internet? There was clearly a time when chat platforms like MSN messenger, Yahoo messenger, ICQ, and others used built-in chatbots for testing their communication platforms. Users were exposed to the concept of chatbots way back in 1990s. However, with the passage of time, chat platforms have gone way further than traditional communication practices.