ERP Customization | Zeta Software LLC
Customization is one of the features companies consider when implementing a new ERP software. When you see a complex business process far from the standard ERP system, a knee-jerk reaction is to reach for customization tools and do the development. For every inch a customization brings an ERP system closer to the way you do business, it makes it an inch farther away from what it really is: a named product you purchased in the first place. It might not matter to you at this point,here all you need is solving your business problems after all. But solving business problems can introduce new non-business problems, which cause you so much pain in the long run to become business-relevant. Many ERP theorists say that ERP is only as good as it is an exact match for your processes. And they are mostly right about it. But majority of ERP systems are very generic (Microsoft Dynamics NAV, Sage, Zeta etc), and to exactly match your processes, they require customization. When it doesn’t work out-of
