Capcom Responds To BBB Complaints: No Distinction Between DLC And Disc-Locked Content

Gaming Blend "After consumers filed complaints with the Better Business Bureau regarding Capcom's latest antics, the company actually responded to some of these complaints and their response has always been the same: There's no distinction between downloadable content and disc-locked content. In other words, expect to get screwed some more in future releases."

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Kamikaze1352241d ago

So basically there is no difference between locking out content that's been completed for months or developing later on and charging for it. Fantastic, Capcom.

Yi-Long2241d ago (Edited 2241d ago )

... so just vote with your wallet.

I NEVER buy any of their games on day 1 for full price. Just wait for a 'complete' release, IF you're even still interested in the game by then.

It's not like Capcom is still making brilliant must-have games anyway.

grailly2241d ago

yeah, buying on release date is most of the time a mistake. I bought mass effect 3 two days ago for 22£ new.

on topic:
What capcom says, is, from a business stand point true... if they developed content with the intent of selling it as DLC putting it or not on the disk does not change anything. They would not have developed that content if they weren't going to sell it separately. When the content is done and where it is stored should not have any importance, if anything they are saving the consumer the download...

i'll admit it feels really wrong towards the consumer, though. The truth is, capcom should be working harder on how this information gets out to us.

HammockGames2241d ago (Edited 2241d ago )

Agree w/ Yi-Long.

Wait for the "Mega Super Ultimate Gold Edition" of whatever game Capcom is selling and you'll avoid most DLC charges.

Unfortunately, that may mean waiting until like the 3rd edition of a given game * cough * SF4 * cough * but we all know it's coming. Capcom - on disc DLC or not - never intends the first release to be complete or even able to become complete (designed obsolescence).

Sad. Predictable. And ridiculous.

SilentNegotiator2241d ago

Don't buy their games, but remember; dopes will always buy stuff with "resident evil" or "Street Fighter" on them.

Keep filing complaints with the BBB. Eventually they will be noticed and suffer the consequences for their practices.

hay2240d ago (Edited 2240d ago )

After three SF4s, two RE5s, two MvCs it's should be obvious to wait. But from Capcoms point of view, it's huge revenew boost for them, so it's worth to continue this business model.

If there wouldn't be demand, there wouldn't be supply. People buy this stuff, hence it'll continue.

I'm not defending Capcom. I hate what they do. But untill all most of us realize what's going on, it won't change.

Boody-Bandit2240d ago (Edited 2240d ago )

This is a broken record of hypocrisy on sites like this that is completely out of control. You want to thumb your nose at Capcom, GREAT. But only do so if you are doing the same for nearly every other developer in the industry since they are ALL doing it.

Most top franchise titles have DLC created along side of the games themselves. At nearly every game show when new games are announced the developer talks about their DLC plans months, sometimes years, before the game is released.

The only thing Capcom is doing differently is cutting out the middle man (Sony & Microsofts XBL & PSN) that charges them for uploading it to their services and it DOES save space on our hard drives. So you should be equally frustrated with Sony and MS for the cost they charge the devs & publishers.

Also what is all this BS blathering about them releasing SFIV, SSFIV, SFIVAE, RE5 RE5G, etc? How is that any different than GOTY, Ultimate or Complete editions (ex: the latest 2 that come to mind Dirt 3 & Mortal Kombat) that a ton of other developers are also doing a year (give or take a few months) after the release of their titles? It isn't. These devs and publishers are laughing their asses off the way to the bank and have been since this crap started.

You people, the media, members of gaming forums and sites like this are aiming down the sites at Capcom. Again, that's fine, BUT do it to all of them are you are ALL hypocrites.

DLC has been completely out of control this entire generation and although we may ALL be fed up with it? For every one of us hating on it there are hundreds that can't wait to pull out their wallets and buy it. Dont you guys remember Kotick (CEO of Activison) and the remarks he made regarding DLC? Exactly.

All DLC that requires payment SUCK. With that I agree, but trying to categorize them under the level of absurdity, is well, absurd. IT ALL SUCKS! I feel most DLC should be a perk (FREE) for purchasing their titles in the first place.

One last thing. I know a ton of gamers. Most of which all complain about DLC saying they refuse to buy it for game X and guess what happens? Yup, they buy it. That is why these rapist (Devs n Publishers) are now and will always get away with it.

Edit: Pound disagree until your fingers bleed but do so by proving me wrong that ALL devs and publishers are not milking the gamer dry with planned DLC, season passes and any other way they can garner more $ from the consumer after we purchase their games. You can't. I'm 100% spot on with what I wrote so you are disagreeing out of ignorance.

VanillaBear2240d ago (Edited 2240d ago )


Totaly agree man

Can we PLEASE do this with RE6

Were smart guys, we know deep down that RE is still going towards action and the COD crowd and they've totaly overdone everything in RE6, building onto the complaints instead of getting rid of them (Co-op, action, chapter select, smart enemies that can hold guns). We all know that it won't be RE and if we keep buying the games they'll think it's fine to screw over their loyal RE fanbase for new fans who probably don't even give a crap about the franchise, plus we know DLC we be on the disc somewhere.

Not buying RE6 day 1 would hurt Capcom.....A LOT

But your still going to get idiots giving Capcom what they want.

Rainstorm812240d ago

@ brutally honest

DLC isnt the problem, some companies like rockstar or bethesda actually does it right, and the DLC actually feels like and extension of the game and not content extracted from the game for the sake of having DLC.

The problem is the DLC that rapes gamers just for the sake of lining CEOs pockets.

Honestly i have a gripe with all companies that paticipate in the "Milking DLC" and i just dont buy it

Boody-Bandit2240d ago (Edited 2240d ago )

Exactly my point Raiinstorm.
Most devs have been doing this all generation and Capcom did it with SFIV, SSFIV and RE5 but NOW it's a problem. Why now? Why wasn't it made such a big deal out of with past iterations of their games? Where is the uproar with Activision, Epic, EA, DICE, etc and so on?

Just look at the articles about COD Elite service. I remember more people defending, significantly more, than upset over it. Now a lot of devs are doing season passes. Look at Forza 4. That season pass does not cover all DLC for the game. How pathetic is that? Although I will say some diehard Forza fans on claim that is the main reason why F4 is not selling as well as F3 did. If only that trend would continue with all devs that milk their DLC to death.

Seriously, DLC (ALL nickel and diming) is completely out of control and it's getting worse. All I am saying is I want to see this same out rage with ALL developers that milk DLC to death before the game is released and months after. The problem is, like I pointed out, we are in the extreme minority. Most will pull out their wallets like sheep and purchase what ever these greedy devs and publishers throw their way. They know this, thrive on it and it's not going to change any time soon if ever.

Personally I think it's going to get much worse. Some of my friends have turned that backs on gaming because of these practices. I honestly don't blame them. Some of this DLC with certain titles and the way it's implemented, segregates games. Leaving friends disconnected from parties because of what DLC they do or do not own.

I have zero issue with any one complaining about DLC, I think it SUCKS TOO, but my problem is where was the out rage this whole generation? Weren't people paying attention to past games from Capcom?

I see more people defend this trash (DLC, Season passes, pay to play online subscriptions, etc), other than Capcom, than attack it. All I am saying is keep it going on don't aim your sites on one being worse than the other.

And I do agree with you, certain devs get it right and I don't mind paying them for their DLC.

+ Show (5) more repliesLast reply 2240d ago
Lucretia2240d ago

@Graily, You know your right.

and while we consumers can just say (Why dont they just keep it off the disc and make everyone download it so it doesnt look so shady?) they won't do that because of money. psn charges for every MB doownloaded i think, so imagine that price hit on them.

BUT, i would love to see a bunch of in-game unlockables, there arent even any unlockable costumes in games anymore, its all dlc

j-blaze2240d ago (Edited 2240d ago )

guess what! if the DLCs wasn't on the disc you will get the exact same DLC later and you will download and waste some free space on your hdd awesome huh 一_一 ...and please don't say they ripped content off the disc to sell later who knows they probably planned and made the DLC while making the's all business and the consumer have the choice whether or not to buy the product.

on disc or's not a big deal


@ Yi-Long

"I NEVER buy any of their games on day 1 for full price"

i'm pretty sure you will buy Dragon's Dogma and RE6 day 1 !

hulk_bash19872240d ago

Listen you lemming, no matter how u look at it disc locked/cut dlc for the sole purpose of making a profit is a shady business practice and shud not be excused no matter what the circumstance. And as much as i am looking forward to re6 later this year, if capcom pulls some "vs mode re5" bullsh!t I ain't givin' them any of my money.

vortis2240d ago (Edited 2240d ago )

hulk_bash is right, you're a lemming if you don't see the harm in this practice, and if you don't work for Capcom you're a very poor excuse for a gamer. In fact, you're an anti-gamer.

I refuse to believe anyone with common sense would see this as "not a big deal".

Every game during the PS2 era gave us great value for our dollar and EVERYTHING Capcom is charging us for locked away on the disc used to be unlockable by playing the freaking game.

I can see why you have one bubble and honestly, you really don't even deserve that.

hulk_bash19872241d ago (Edited 2241d ago )

[email protected] Crapcom and their shady business morals.

Smashbro292241d ago

How many more times must this be explained? They will sell what they will sell at least this way they aren't lying and its easier on us.

Also, its another team that works on DLC with a totally different budget so yes, they didn't have time to fix the 360 pair play issue. I'm positive the team would if they were given more money but they aren't working for free.

grailly2241d ago

understanding economics and business dynamics isn't an easy task when surrounded by haters lol.

Yi-Long2241d ago

... is never really a good businessmodel when we're talking long-term.

Short-term, yeah it has it's benefits, but more and more gamers are catching on and will refuse to buy such games for full-price.

DLC has made me spend less on those games and it's developers, cause I now refuse to buy those at full price, and at times I even lose interest in the game completely so I won't even pick it up a year later when it's 20 bucks and including all the DLC, cause I already moved on.

grailly2240d ago

and you're right to react this way, if you're not happy don't buy. I hate people that buy, then complain.

but that's not the point that kyosuke_sanada was making. the problem is that capcom fails to see that their audience feels screwed over. They don't see the difference between releasing dlc on the disc or later via download, because business-wise it's the SAME. That content was developed to be sold separately and would never have existed otherwise.

for all we know every DLC is ready before release of the disc game and companies just put them for download later, it's just the public relations that are better in those cases.

ThatArtGuy2241d ago

I wouldn't use Reggie as the main picture for this article. One thing that Nintendo HASN'T done this gen is milk DLC. That's definitely something I can respect them for.

xPhearR3dx2241d ago

You're right. Instead, they milk the shit out of their franchises from 20 years ago.

ChickeyCantor2241d ago

But that's milk that hasn't gone sour.
25+ years isn't an easy job.

Like it or not, their IP might be reused, the software is still top-notch.
Preference is a different topic.

xPhearR3dx2241d ago


It went sour a long time ago.

According to critics Mario for example is still top-notch and sells millions. Critics also say COD is still top-notch and it continues to sell millions. The name sells the game, not the software itself. Look at the Pokemon games. They're still the same damn game they were 10 years ago and it still sells millions.

kanetheking2240d ago


pokemon is not the same game from 10 years ago if you think that your being silly.

ronin4life2240d ago

I thought the exact same thing. ^_^;

-GametimeUK-2241d ago

I just don't support Capcom.
I'm not trying to be part of a huge protest and mass boycott. I just simply don't like their antics and shady ways. It doesn't bother me that much if I'm being completely honest since I'm not the biggest Capcom fan in the first place, but I do feel for all the fans who support them and feel betrayed. If a game supports these cheap tactics I simply either don't get the DLC or don't buy the game in the first place. There is no shortage on games I have yet to play and deserve my attention more than Capcoms titles.

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