My Nintendo Switch 2 Dock Died in Less Than a Week

The Outerhaven writes: One of our Nintendo Switch 2 dock died less than a week after launch—and neither Nintendo nor GameStop offered real help. Here's why early adopters should be worried.

[jznrpg]

That’s not good.

[peppeaccardo]

In theory it is expected that a small percentage of some new hardware will break right after it will powereed on, it is the normal life expectancy of a new piece of equipment. So this is not new news.
It would be interesting to see if the overall build quality justifies the premium price. I have my doubts.
the big miss is the lack of OLED screen, which is a not go for me.

[Killer2020UK]

The OLED screen has almost certainly been held back for a planned mid cycle refresh. There will also be some element of pricing, if it had an OLED screen at launch the unit would likely be even more expensive and we've all seen how the current pricing has gone down with people.

[MatrixxGT]

How much is a dock for that damn thing if they want $180 to “repair” that one? No way in hell that dock is that expensive.
Nintendo will Nintendo I guess.

[Good-Smurf]

I just looked on their website and they ask $120 for a dock.
Last week I got Switch Lite from Japan for $150.
The price they're asking for a Switch 2 dock is highway robbery.
"Ooh we've put the fan in its high technology that's some cutting-edge shit!"
You'll pay top dollar for plasticky dock with a fan in it.

[dveio]

120 bucks?

My gawd. This is truly horrible.

[Christopher]

$180 to repair a 2-week-old item that should be covered by at least a 1-year warranty.

[notatallsurprisinggg]

Should? it literally is covered... all he had to do was go instore and exchange or return it. Are people too stupid to realise this?

[hiawa23]

Damn, glad I got that 3 year Walmart warranty for $49

[andy85]

Don't you already get warranty included though?

[hiawa23]

Not for 3 years

[LonDonE]

ye same, considering the issues with stick drift i made sure to get my extended 4 years warranty from the retailer i bought it from. Its money well spent for peace of mind and knowing i can insta swap it out should an issue crop up.
Especially as its a handheld too.. but saying that my switch launch edition and switch lite both work fine still.
Just the dreaded stick drift occurred on my right joy con, granted nintendo offered to fix it out of warranty but i had to mail it in to them and i couldn't be ass.. just used my pro controllers.. i never use it portable anyway and likely wont use the switch 2 portably as prefer playing on the main screen to each there own.

User above should of had it covered in warranty standard unless they felt it was damaged by user...

[anast]

Cheaply made

[Army_of_Darkness]

It couldn't handle its $90 games.

[gold_drake]

cheap plastic and nintendo being ridiculously bad with tech.

look, i had broken my switch 1 dock by accident too. ha.

[fsfsxii]

Temu ass handheld. Meanwhile you can buy a handheld pc for a lower price and better performance.

[andy85]

I'm in the UK so things might be different. But why doesnt it mention just emailing Gamestop? Here I could email a store and it would be dealt with pretty quickly as we get 1-2 years by default if something breaks (actually up to 7 years i believe going legal routes) or even in store theyd replace it and get another available to me. surely service for products you've bought can't be that bad in the US?

[Killer2020UK]

Consumer laws exist. Warranties exist. If the user had gone through the correct channels, this article wouldn't exist.

[Si-Fly]

But bro needs people to click on his article!

[Exthun]

When users accepted Nintendo's user agreement to use the console, they effectively waived their right to sue the company, even in the case of a class action suit.

[darthv72]

Odd... it says right on the Nintendo repair site that a registered unit is under warranty for 1 year, and can be repaired / replaced. Unless its a unit they chose NOT to register in their Nintendo account.....?

Seems kind of sus to me.

[Terry_B]

Buying a console in the first year is rarely a smart idea.

[YodaCracker]

Nah, I have a launch PS5 and Series X still both going strong.

[badz149]

I have a launch PS4, PS4 Pro still running strong

[UltimateOwnage]

This and the one guy with stick drift need to start a clickbait party.

[FTLmaster]

That sucks, man.

[HyperMoused]

I dont like the way Nintendo is going, chat locked behind paying, full games not on carts, ive heard of more problems with Swicth2, software freexing etc..ill stick to my retro tendo stuff