Many years, people talked about Sony tactics and their attitude toward consumers. You can say that they are not active a lot to consumers like MS and not quality enough like Nintendo. And people can say that Sony is arrogant like others as well which is true. But here two reasons why Sony can stand their own and they always will:
Action speak lounder than words. Sony has been doing this since the beginning of PS. They only talk when it’s necessary.
Their direction are way different which is good thing. From beginning, they want to make sure game is always about fun but they can make a compelling story at the same time.
I want to it clear that Sony isn’t perfect. They made mistakes in the past and present and they will make mistakes again in the future. But they want to make sure entertainment always come first. Like I said before, Sony can stand their own.