Some GAME Stores Not Stocking Diablo III, Not Providing Refunds On Pre-Orders

Kotaku Australia writes: As a result of today’s news that GAME has gone into Administration, select GAME stores will not be receiving stock of Diablo III. We’ve just been informed that if you have a pre-order with a store not receiving Diablo III stock, no refunds will be provided.

[RankFTW]

That's pretty messed up.

[hiredhelp]

They are on british grounds they and all company's here have to follow the rules consumer rights. After all sure they wouldnt want legal battles from angury gamers.

They still trading they still have assets they have to give refund.

@dudeJets
Scrap what i said to all. Face palm moment. Just woke up

[RankFTW]

Haha we'll let you off, this time...

[Grap]

wait? is that legal!! because last time i checked in my third world country it's not and i can sue them and close the store if they did this to other costumer.

[Hufandpuf]

O.o

That's bad news.

[Zha1tan]

Cheap pieces of crap to the very end?

[SnakeCQC]

wow they have have downsized considerably soon they will fade and they aren't even trying to give good customer support they wont be remembered

[jessupj]

They'll be remembered for their bad customer service.

[Jdoki]

Not sure of Australian law, but I believe in most places, that when a company goes in to Administration all assets are frozen.

This means they can't give the money back even if they wanted to.

Individuals who have given money to GAME will need to get added to a list of people owed money. This should be announced in due course if a rescue deal can not be put together,

The worst case is that the Administrators have to sell off all the GAME assets to raise money to pay people back - why this is unfortunate is because normally those owed the biggest amount of money are paid first (i.e those company's who have sold stock to GAME and are awaiting invoices to be paid etc); also, it can take a long time to sort out.

So considering that there is likely to be a shortfall between how much the Administrators can get for the GAME assets, and the total amount of money owed to people, there's a chance that the 'little guys' may never see a penny back.

[GrumpyVeteran]

(The following is pretty much what you said)

Anyone who has pre ordered is now an unsecured creditor and on the list of priority people to be paid out, they're on the bottom of the list. The way these things go is, by the time they get to them on the list, there will be no money left. If there is, these people may only get paid back 10 cents each.

Awful situation.

[The Meerkat]

I hope they go bust before Darksiders 2 comes out.
Because I want the GAME pre-order pack, and logic would suggest some other company else would get it if GAME go bust.

[Kran]

I thought they were trying to fix their services.

[DudeJets]

For people that haven't read the article. This is GAME AUS not UK . They are owned by different companies

[nik666uk]

It's the same company name under performing so what's the difference?

[DudeJets]

Walk into nandos in London it could be amazing, the one in Manchester colchester could be terrible. And that's only branch differences.

Also the UK based side of the company is doing really well now since opcaptia bought them out and the previous 2 CEO are being taken to court for fiddling.

How ever the difference is the fact they are different companies? That's pretty obvious by my original statement.

All international branches of GAME were sold off in January. Also its known practice for company's to sell there names to international companies for a small fee, as a more known international name is good for business.

[Run_bare]

I feel sorry for the employees, saying that, I don't really feel sad to see the company goes as they are overprice for such a long time.

[nik666uk]

Why don't they just give up gracefully instead of just hanging around like a bad smell embarrassing themselves? They don't want to end up like Piers Morgan or Simon Cowell do they?

[floetry101]

We compete against Game in the same mall complex here. The employees there have received a barrage of complaints about the non-existence of Diablo 3 stock. A number of people who had pre-order the Collectors or Standard Editions weren't allowed refunds due to the company being under administration. The staff there can literally do nothing about it and are likely to go under.

It's a sad situation. The manager at that store is relying on what little he makes there to pay for a surgery he desperately needs. They were right in calling it a complex situation. Blizzard fans can be relentless and they can't do a thing.