CNET News, January 4, 2008, by Ina Fried:
Microsoft now faces a lawsuit over recent problems with its Xbox Live online gaming service.
Three Texas residents filed a lawsuit Friday on behalf of themselves and others who have had trouble connecting to Xbox Live in recent weeks.
The suit, filed in U.S. District Court in Houston, claims Microsoft's outages represent a breach of contract and negligent misrepresentation for which the software maker is liable. The suit doesn't claim specific damages, but notes the amount is in excess of $5 million.
In the suit, the plaintiffs allege that Microsoft should have known strong holiday sales would tax its servers. "Microsoft knew the increase in subscriptions would increase game-play on its servers, yet failed to provide adequate access and service to Xbox Live and its subscribers.
Microsoft has apologized for the outage and said it would allow Xbox live subscribers to download a free game.
A Microsoft representative was not immediately available for comment.
DO NOT APPROVE THIS STORY. I am an XBOX LIVE gold member since day one, even in it's original capacity with the original Xbox, and I honestly do not believe this will help ANYTHING!
Everyone is all happy to jump on the "We deserve free stuff" banwagon but truely, do we? Geez. Be happy with what you have. If I was told that I would have perfect service for 11 months and 3 weeks, I would be ok with slightly irregular hit and misses for the last week. Now I understand that I only had 1 day of problems where some had a couple weeks of problems, but Microsoft is not neglegent here.
So if all the crybabies would just pull up their panties, button up their dresses and relax, it's quite possible that Microsoft would compensate us without all the hostilities.
"WE DESERVE FREE STUFF!!!".....please, give it a rest already.
Let the flaming commence...
weird...
..
Wow what a surprise some Rednecks are attempting to sue over something that happens quite alot. I wonder if when the local rodeo closes for refurbishment they try and sue them? I think not.
Dam you usually say smart stuff. MSFT is giving stuff away because they feel bad about the down time. lol
Now back to sueing Comcast(MY CABLE PROVIDER) for the current outage.
You're one of the members I respect the most but do you own a 360?, MSFT never gives content free?.