350°

Sony asks for $120 to fix PSP Slim faceplate crack

A gamer is claiming that when he purchased his PSP Slim the top of the faceplate was cracked and he was told to send it to Sony to sort it out. Original FW was on board and as it was a defect on arrival, he thought Sony wouldn't charge anything to fix it. BUT they gave him a call and said to fix the faceplate crack he'd have to pay $120!

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maxconsole.net
Zhuk6397d ago

Sony is truly the Scrooge of the games industry, better not ask for a piece of coal this christmas

Vash_The_Stampede6397d ago (Edited 6397d ago )

Your a funny little girl....

So your saying Microsoft NEVER charged their customers to fix the Red Ring Stricken 360's when the problem first arrive.

I personally don't believe this story, because you always have the option to bring back in your hardware and exchange it if it's brand new. You know that, and I know that. Call any store.

Let me guess, it was the dusty PS3 kids PSP that had the crack on it, lol.

Stop with the attacks.

Violater6397d ago (Edited 6397d ago )

The Troll Sony Force is out if full swing, ohh well back to COD4

LMFAO @ the FART who submitted this story and his disciples that approved it, good work guys.

Vip3r6397d ago

That's funny. I can recall microsoft charging customers before the 3 year warranty came out.

therealwillie6397d ago

this is crap, if you've just bought a psp you don't get told "send it to sony" who ever you bought it off deals with it and if it is just bought you get it replaced no questions asked, if its broken under the year guarantee who ever you dealt with sends it back, and within a matter of days you will have it back no charge, i know, i sell them

crck6397d ago

Vip3r: That 3 year warranty is only good for the "red ring of death" everything else is still only 1 year. And we all know how poorly put together the 360 is. For example my Elite doesn't shut off half the time now. If this happened outside the 1 year warranty MS would be charging me to fix it along with all the other problems 360s have outside the RROD.

Sam Fisher6397d ago

they sent full refunds to every1 who payed 4 it be4 the warranty

godofthunder106397d ago (Edited 6397d ago )

if this was microsoft we would never hear the end of it.sony fans would be saying that it's junk and not worth the money and people need to buy sony products but it's sony so we want hardly hear from them at all about this.

to Ri0tSquad

i read below where you said that xbox fans never say anything bad about microsoft just sony.well you told me to tell you if you are lieing then i'm here to say that you are lieing.i admitt that the 360 had problems and microsoft is trying ti fix them,in the new 360 they have the new chips in them and the people that bought the 360 before then has a 3 year warrinty.it's pathetic that an idiot like you would post the crap you did saying people that have an abox thinks that it's a god.
well you could tell by your post that it's you that think that the ps3 is a god.i guess you can't or don't want to remember or you act like and hope other people don't remember the problems with the ps1 and 2 when they first came out,they had problems with them because they kept saying can't read disc,even when it was a new system and a new game,hell i had to buy 5 in less then a year and a half and i know some people that bought more and sony didn't do a damn thing about it but after about the first 2 years of the consoles life sony finally got the problem fix and i'll admitt that sony had it right from the bigging of the ps3 life because it never had a problem and it's a good system but it took sony 3 console generations to get it right the first time and microsoft is only on their 2nd console and besides the problems with the ps1 and 2 sony had problems with their computers exploding in people faces,cameras with defects and their first br players had problems but you don't talk about that do you.
like i said before the 360 had problems and microsoft is trying to fix them.all the new 360 has the new chips in them so they want over heat and people have a 3 year warinty on the 360 and it's not true as one person was saying when he said that it only cover the rrod,the fact is it covers the drive to and that the majority of the console parts but sony didn't do that for us with the ps1 and 2 did they.
if this was sony having trouble and gave a 3 year warrinty you would be the first one to say that it's great and sony knows how to take care of they customers but since it's microsoft it's not good enough well name me one other electronic product with a defect or not that has a 3 year warrinty.
it's you that needs to give credit where credit is due.you only give credit to sony just because you have a ps3 like a child.i bet that you critize every 360 game saying that the graphics sux,they look like ps2 games,the games that's on the 360 isn't any good.well the truth is that the 360 has lots of games that looks better on the 360 then the ps3 and viceversa and i bet that if halo 3,bioshock and other exclusive games on the 360 that you claims sux was ported over to the ps3 you would be the first one in line to buy it,hell i bet you were one of the ps3 fans that said oblivian suxed when it first came out on the 360 but when it was ported over to the ps3 you bought it.
so you see you're the idiot that want give credit where credit is due and for you to say that people thinks that the 360 is god when it's you that thinks that the ps3 is god is just pathetic and you need to get a life and stop critizing people for something that you are doing you sony fanboy.
the 360 and ps3 are both good consoles,just because i hate sony and never will buy a ps3 doesn't mean that i have to lie and say that the ps3 sux and all the games on it because it's not true.i'll admitt that the ps3 have some exclusive games that i wish was on the 360 and i know that the 360 have exclusives that sony fans wish was on the ps3 and people like you that say it is true are just hypercrits and childish.you might as well stop lieing because sony want give you any money,a free game or a ps3 for talking trash and lieing about the 360,the fact is that neither company gives a sh*t about you and they both will lie their asses off so you would buy their system and that's just buisness and every company does'it.

BrianC62346397d ago

I have a hard time believing anything posted on a site sponsored by the Love Predictor. What kind of sponsor is that? That's a nothing site. And I wouldn't be surprised if this was just more Microsoft crap like that loser with the filthy PS3.

+ Show (5) more repliesLast reply 6397d ago
Krazy Ken Kutaragi6397d ago

The world would be a far better place without Sony and their crappy overpriced filth.

aiphanes6397d ago

Nope...they don't and at $169.99 the PSP is an awesome deal. You can get a PS3 40GB for $299 using the Sony Credit card...so tell me it is overpriced? Add up all the microsoft Xbox 360 crap and it is way more expensive...but i am not trying to hate on the Xbox...it is a good system...when it works...

Yo Mama6397d ago (Edited 6397d ago )

http://forums.maxconsole.ne...

The user on the forums who claims Sony is charging him wrote this back in OCT:

"okay, I sent my PSP to sony 5 hours ago. Let's see how much sony gonna make me pay for incipient failure. I bet $ony needs money to cover up loss from PS3. If they ever make me a phone call and say..."

In the title he clearly states that his PSP is "dying". Could be more wrong than he's letting on.

aiphanes6397d ago

Why are people so stupid? Oh i forgot this guy was a xbot....so that tells the story....

dragunrising6397d ago (Edited 6397d ago )

Your gamerscore doesn't show up online...You use the word "xbot". You are a Sony pu$$y in hiding. STFU

Edit: It seems you don't own a Wii either; there is no way it would be your PS3 user name.

zonetrooper56397d ago

So if I bought a Sony PSP and wanted to sent it back I would be called an Xbot?

Wow, people are pretty lame, people who use xbot or sony droid etc I could bet my top dollar that they are 12 years old maybe.

Show all comments (45)
290°

The Real Enemy of Gaming Isn’t DEI. It’s the CEO

From Horse Armor to Mass Layoffs: The Price of Greed in Gaming. Inside the decades-long war on game workers and the players who defend them.

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rushdownradio.net
jambola4d ago

maybe a real enemy is people who use terms like "the real enemy"
there can be more than 1 bad thing, t's not like a kids show with 1 big bad

senorfartcushion2d ago

This is very much a “dummy who volunteers themselves to the middle” comment.

The real enemy is a common phrase, people use it all the time.

Calm down.

jambola2d ago

i'm very calm
you seem very upset however

Notellin1d 17h ago

You don't seem calm at all. Don't take this so seriously, you seem desperate responding to others defending your opinion that lacks any value or critical thought.

jambola1d 16h ago

stop projecting
i'm not desperately dong anything, i'm tapping at keys on my keyboard bud

PapaBop1d 16h ago

It's not like kids show with one bad guy? I present to you.. Bobby Kotick

ABizzel11d 14h ago (Edited 1d 14h ago )

DEI was never the problem and it was an ignorant take to begin with.

DEI is why games like Kena Bridge of Spirits, South of Midnight, and Ghost of Tsushima exist.

DEI is why we have a huge resurgence in Japanese, Chineses, and Korean developers producing games like Stellar Blade, Black Myth, and why Nintendo & Sony exist.

DEI is why more and more games have HUGE accessibility options with both Sony and MS fully behind this.

DEI was never a bad thing, the entire purpose of DEI is representation of all people, genders, disabilities, etc…

The problem was people used DEI as a default derogatory term to describe what they believed was forced representation, which allowed colorist, racist, sexist, misogynist, homophobic, and xenophobic fools to run away with the negative DEI narrative.

jambola1d 3h ago

you don't get to decide other people's motivations
sorry to break it to you

ABizzel17h ago(Edited 7h ago)

To each their own, however, nothing you said invalidates why some people take offense to DEI incorrectly.

+ Show (1) more replyLast reply 7h ago
Sciurus_vulgaris3d ago

Executives seem to often have an obsession with perpetual revenue growth. There is always a finite amount of consumers for a product regardless of growth. Additionally, over investment is another serious issue in gaming.

Killer2020UK2d ago

The fact that they also rarely have any real expertise in game development compounds things. They'll look at what's been successful elsewhere, lack the knowledge to properly understand why they have been successful and then force a team to 'reproduce' their badly interpreted idea of that success.

We see it so often with sequels to games that were successful too. The team are left well alone, they have a break through hit and all of sudden the money men descend on the IP and completely railroad the dev team's ideas. Usually winds up being 'make the same game but MORE'

LoveSpuds1d 17h ago

This is true throughout all of the corporate and public sector organisations to be honest. CEO's generally move amongst the corporate world without any need to have experience of a particular industry, they simply need to rely on their senior leadership credentials. A CEO of a retail giant will just as easily transition to a CEO role in the energy sector for example.

Not defending CEOs here to be clear, I think it's a huge part of the reason the western world is so fucked up. CEOs don't need to care about the sector they work in, in fact it's better if they don't care if they want to screw everyone to make profits.

GhostScholar2d ago

Companies don’t hire executives to break even. If the goal is breaking even then why start the company in the first place.

Soy2d ago

That's understood; it's getting record profits and expecting to always beat those record profits, and seeing anything less as a total failure. Then they lay people off and raise prices to reach those record profit levels again, just to sate shareholders. It's setting expectations way too high just to spike share prices, then inevitably falling short. It's feeling entitled to being more successful than everyone else. It's the CEOs doing all this to boost their own bonuses.

ABizzel11d 14h ago

Growth benefits the company’s profits and therefore the company’s stock if publicly traded, which pleases the shareholders making them more and more rich, which is why Growth is always at the forefront of the vast majority of any publicly traded company.

More growth = More Money and the people at the top want all the money they can get. I can’t really blame them anyone would love to see their profits go from tens of thousands to hundreds of thousands, to multi-millions it’s almost like a gambling addiction.

But it also goes to show someone how morals can go out the window for a lot of these people, and how amazing some CEOs are when they catch this early and provide a balance solution that takes complete care of their employees across the board while keeping the business sustainable IE: Insomniac Games ALWAYS on the best places to work list. The rest of the industry could learn.

jambola3d ago

honestly, the "real" enemy of gaming, is ourselves
if nobody bought horse armor, shitty dlc would have died almost overnight
if we stood firm and nobody bought games from companies that were bad with layoffs, it would be solved
we're the idiots supporting awful business practices, we are the ones enouraging it

TiredGamer2d ago

I think the reality that we don't want to convince ourselves of is that without the rise of "horse armor" and DLC, game budgets would have essentially stagnated (smaller teams/smaller games), or game prices would have risen much more dramatically than they have. There was an incessant drive for bigger worlds, infinite detail, and hundreds of hours of "gameplay" over the last two decades, that while perhaps a natural evolution of things, needed a suitable funding stream to accomplish.

HyperMoused1d 23h ago

What...CEOs make tens of millions and that doesnt include SLT etc etc...we now have multiple editions of games, in game currency, MT's, battle passes.....and what do we get..worse game than what was coming out 20 years ago....dont drink the cool aid, its this nickel and dime crap that is absolutely leading us to gaming destruction.

senorfartcushion2d ago

This is the worst possible answer to this conundrum. Blaming the masses is blaming the only people who are constantly “told” to buy.

Consumers are the only ones not to blame here. People make their own choices all the time. Disney movies are bombing and DEInis being blamed. Has that been enough to put Disney out of business? No and it never will.

Christopher2d ago

Disagree. Businesses are able to do what they do because people are bad consumers and don't think critically about purchases. Disney got away with doing shit stuff for years and it's just the last year where people got tired of it. It's not like it didn't work for 5 years or so for Disney to do the things they've done. They'll just move onto another way to get people to see movies and it will be just as bad but more profitable until people wake up and realize it.

TiredGamer2d ago

Consumerism drives business behavior. It's not so much "blaming" as it is observing behavior. The point I'm making is that the direction that games have gone are driven by the spending. Consumers are spending on DLC and they are driving the expectation of more glitz and padded out (lengthier) games. If they continue to pay, they will continue to drive that direction until a threshold is reached that forces a change in behavior.

senorfartcushion2d ago

Corporate advertising is the most powerful force on the planet.

This is N4G for god sake, every day there are arguments between people who are Team Xbox and Team PlayStation because they’ve been convinced that having an identity built on paying money to Sony and Microsoft matters more than having one as individual gamers who can play whatever they want.

And THEN we get to the corporate advertising part: to play whatever you want is to sink MORE into the advertising pits, making it so that you can more than one specific product.

jambola2d ago

ah you're right
they were told to buy it, it's clearly impossible to avoid that
if enough people stopped supporting, it would stop
disney not stopping would only be because enough people didn't stop

+ Show (1) more replyLast reply 2d ago
victorMaje2d ago

Agreed. I’ve been saying for years, announce you won’t be buying the upcoming game because of the practices of the previous game, then you only have to stick to your guns once, see how quickly things change for the better.

We have to unite in what we shouldn’t purchase.

jambola2d ago

just imagine a world, fifa came out worse, nobody buys the next one until they see proof it's better and stick to it
or games being forced online for single player and nobody buys it
things would change so fast

HyperMoused1d 23h ago

Just like scooby doo, you have shown us the real monsters are us

+ Show (1) more replyLast reply 1d 23h ago
Inverno2d ago

Greed and greedy people have and always will be the main issue for everything wrong in the world. Everything is a product to be exploited for monetary gain. Even when there are things that could help progress us along for the sake of making our lives easier that thing must be exploited for monetary gains. Anything that tells you otherwise is propaganda to make you complicit.

coolfool2d ago

I've never thought "DEI" (although the way most people use it doesn't match it's real definition) is the problem with games. Good games have continued to be good when they have a diverse cast, and likewise, bad games have continued to be bad. There isn't a credible example I've seen where a diverse cast has been the direct cause of a game being bad.

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70°

Why We Partnered With St. Jude Children’s Research Hospital

Matt Miller: "Every subscription to Game Informer now raises funds for St. Jude. We want you to know what that means."

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gameinformer.com
thorstein6d ago

I subscribed to this not knowing about how some of the proceeds go to St. Judes.

Really cool that some of the money goes there.

Even if people don't subscribe to the mag, it might bring people to the charity.

jznrpg6d ago

One of the main charities my wife and I donate to. They help a lot of children and being a parent of 5 children I can’t imagine what those parents go through. I’ll probably get a sub to GI because of St Jude and of course because I love video games.

170°

Final Fantasy IX 25th Anniversary Lottery Announced

Do not miss the Final Fantasy IX lottery commemorating its 25th anniversary and see the new merch release by Square Enix.

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gamersocialclub.ca
jznrpg6d ago

It would be nice if they had the lottery in other parts of the world as well.

CrimsonWing696d ago

I’m hoping Xbox Showcase will be where the Remake gets announced… freaking all this stuff with FF9’s anniversary and still nothing on the Remake…