Missing Catwoman Code In PS3 Version Of Arkham City? WB Games Says You’re Out Of Luck

Critical Hit: "A recent post to the Batman: Arkham City Technical Issues Forum reveals the reason owners of the PS3 version of Batman: Arkham City whose copies were missing a code have been waiting over a week without receiving a replacement. In a refreshingly honest response from WB Games customer support to one customer, they stated:

"'I am afraid we are unable to replace the Catwoman code on PS3. It is likely this will change shortly but as it is not ‘right now’ we cannot opt for it at this time.'"

[Yi-Long]

... wow(!)

WB/Rockstead continues to disappoint in the whole DLC/Online Pass drama concerning Arkham City.

Next time you consider buying a WB game, remember this.

[-Mika-]

It not greed. Probably the guy is lying. If WB just said here we email you a code. What would stop other people who bought the game to make up that same lie to try to get a free code.

[Yi-Long]

... so in those cases, WB should provide customor-support by making sure those who bought the game will get what they paid for.

Will some abuse this by borrowing a receipt from a friend? Sure. Still, it's a fact that WB screwed up in the first place by implementing the Online Pass, and then screwed up AGAIN by not having every copy having the code inside.

...so yeah, it was their own greed that caused this.

[digitaleraser]

Thing is, all you have to do is go to Gamestop and buy it used, and you get the code printed right on your receipt. I wish I'd bought mine used rather than having had to deal with all this hassle and hoop-jumping

[Soldierone]

And who's fault is it? WB's not the people buying it. So why should the people that purchased the game be punished because some kid down the street "borrowed" a receipt and tried to get the "DLC" free? He shouldn't be. WB made a mistake, its THEIR fault, they are the ones that should be punished.

He bought the game, give him the content, end of story. This whole locked out of the "DLC" is stupid to begin with and we wouldn't have this issue if they(publishers) were not greedy and found alternate ways to making money back from used games. I love WB and I think Batman is awesome, but this whole DLC thing is dumb

[Infernostew]

Game looks great but I'll hold off until they bundle the DLC in a goty edition.

[Yi-Long]

...and it's what I always do when a developer/publisher are DLC-milking their game.

However, I got it as an early birthdaygift, so still happy with it.

Not sure how I'll deal with the DLC, probably won't be buying it unless it some day goes on sale or something, and even then it depends on how much DLC there is. Might be better off just selling this copy and then buying a GOTY-version.

[gamingdroid]

Although it sucks for those affected, but this underscores the importance of "it doesn't affect me attitude" towards Online Passes and other schemes of "we need to support the developer".

As billion dollar companies, they don't need your support. Besides, didn't we all learn anything from DRM on PC?!

[nycredude]

If you think this is all a scheme then just stop playing games. Go to toys r us and buy scrabble or monopoly.

I love to game and will pay the cost of a product that will give me enjoyment. It is the way of the world and is what capitalism is about. They have something I want. I have money they want. We trade and everyone is happy.

We/you aren't forced to buy anything. So I don't see where this is a "scheme". However coming on n4g and constantly seeing cheap/spoiled gamers this gen complaining about everything is getting old.

[gamingdroid]

Well, good for you!

We all aren't rich and don't spend money frivolously. I buy brand new games, but I ain't supporting companies limiting my freedom in the name of "support" where there are none needed.

I like capitalism, so you are free to subscribe to their "scheme" of limiting your ability to use the game you bought, but I ain't!

That is why I don't mind paying for MW3, despite the fact that it is an annual release, because Activision ain't limiting how I can use the game. They say, this is the price for the product, this is the price for DLC, buy it if you want too. Not one of those buy it, unwrap it at home WITHOUT ability to return and then discover, cr@p there is online pass or missing single player portions.

Gee, wish my brother had access to Catwoman? How much is that going to cost again?

[PS3ROCKS]

Ill rent

[SageHonor]

Smart.. I shouldve waited to buy this lol. All this DLC crap.

[antz1104]

Because its such a poor game w/out the DLC, right? /s

[Blaze929]

lmao that's a pretty low blow. inb4 the lawsuits

[user858621]

Ouch lol

[MrBeatdown]

Kind of a misleading headline.

"Out of luck"?

"I am afraid we are unable to replace the Catwoman code on PS3. IT IS LIKELY THIS WILL CHANGE SHORTLY but as it is not ‘right now’ we cannot opt for it at this time."

Sounds more like they have every intention of fixing it, and will eventually be able to, but something is preventing them from doing so right away. Probably a lack of available replacement codes from Sony.

[MrBeatdown]

It seems the disagree fairies have come out to play.

It's amazing how right in the article, it clearly says they are replacing 360 codes, and will likely have a solution for PS3 shortly, and the author even got his PS3 code, yet "out of luck" isn't misleading to some people.

Reading comprehension and critical thinking skills FTW.

[jc48573]

Is it just me or WB is not handling this matter correctly?

[KidMakeshift]

Uh, then why is it that after I called WB customer service they provided me with a new code instantly?

And the funny thing is I'm just renting the game so I call bullshit on this story

Here's their number (which was incredibly hard to find) if you don't believe me:

410-568-3680

[digitaleraser]

There's now an update to the article.

But as to how you got a code without needing to take a photo of your receipt, when the rest of us are having to jump through that hoop? I'm calling bullshit there. That, or you got incredibly lucky with whatever rep took your call.

[KidMakeshift]

It's not bullshit. Why don't you actually call them instead of emailing them

[digitaleraser]

I did call them. While I was on the phone, he sent me an email with instructions on what to do, which included taking a photo of the receipt and disc. I didn't have my camera with me, so I didn't take the photo and email it off until later that evening.

Two days later, no response, so I sent it again.

Two days later (today), still zero response, so I asked if they could confirm they even got the photo. This time I received the standard canned message about them answering emails in the order they're received. Then a bit later, I finally received a code.

So yeah, you got way lucky (if you really did get one). You should've noted the rep's name, so the people who are still having problems could all ask for him.

[Fishy Fingers]

Mates 360 version didnt seem to come with a code either.

[SnakeCQC]

wow i feel to boy cot the game after this all ! the catwoman code thing was to be an incentive to those buying the game new and the whole thing was half arsed to begin with(when she attacks bats appears just like when batman attacks WTF)

[Apocwhen]

lol, what's ironic here is you get more content buying it pre-owned from Gamestop than buying it new :D

At least you know you'll get the code on your receipt from GS.

[nevin1]

lol

[e-p-ayeaH]

haha im buying it used anyways.

[FAGOL]

WB screwed up big time with this whole DLC fiasco. It wasn't even planned out properly. It seems to me someone at WB thought of the DLC idea on the last minute just to make more money.

Rocksteady made a incredible game, WB just fd up the experience for some people.

[ChocolateGiddyUp]

Whoa...the online pass is now encouraging people to buy used.

I don't see how you can fuck up this badly by accident.

[tarbis]

it's more like delayed not out of luck. Damn misleading

[XDF]

Funny, because in my copy, I not only have the Catwoman code but also the Robin Challenge Map code. I got mine at Best Buy.

[AriesSiren]

its just people trying to get a free code. simple as that