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A Story About Xbox Live Customer Service

The majority of Xbox owners have had the unpleasant experience of dealing with 1-800-4MY-XBOX. In the past, many have called this number to handle the red ring debacle. My most recent experience with calling the customer service number entailed different details. Needless to say I was not happy. Google Xbox customer service statistics and you might stumble across a few interesting statistics like I did. After a little bit of digging you might come to the realization as I did, that the customer service department is unjustly labeled a service.

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DaThreats2923d ago

Thats what Paying for XBL Gold gets you

Hufandpuf2923d ago

When my Xbox got a RRD they replaced mine for a brand new one. My friend recently got his gears of war 3 stuck in his 360 and they are replacing his Xbox and his game. I think the service is pretty good from my experience. Nobody has hacked my account so far so I don't know anything about resolving account issues.

Septic2922d ago

To be honest, I think Xbox Live Customer service is brilliant. Everyone I know who has had a problem has had it dealt with professionally and swiftly.

I have no complaints about the service....yet...

2922d ago
jollygoodfellowz2922d ago

Did you read the article? Trolling? I cited two websites that backed what I had to say.