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RockSteady Responds To Batman: Arkham City’s VIP Pass Backlash; “Critical To The Entire Industry”

Joel Taveras writes, "The team over at Rocksteady Studios has been the target of some online scrutiny as of late. And while everyone is crying foul in regards to their inclusions of a VIP Pass which unlocks single player content, Rocksteady sees these costs as a way to continue to provide titles like the highly anticipated Batman: Arkham City. It’s pretty much the cost of doing business. Make sure to check out the full interview below to get a better understanding of the whole situation."

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taz80802584d ago

VIP pass is all about business and making sure studios stay a float. Anyone who can't see that is blind. Video games are a big business now and they need to make a profit to continue on.

Yi-Long2584d ago (Edited 2584d ago )

... and this greed is going to be remembered by gamers and is going to bite these developers in the ass...

More and more, gamers are wising up and start to understand it's no use to buy a game for full price at launch, when the developers will be nickel-and-diming them 3 seconds after the game is released.

Just look at Capcom. Any gamer would be either the biggest fan in the world or the stupidest consumer in the world, to pick up Streetfighter vs. Tekken when it's released.
Why? Cause you already know that Capcom will be DLC-milking the game, and within 12 months there will be a 'Super' edition that's coming out which will have much more content for a much lower price!

You think Capcom won't feel that? Their days for selling games for 60 bucks on day 1 are numbered, cause gamers aren't having it anymore. Capcom screwed them too often.

Same thing now goes for Rocksteady. More and more gamers are announcing they would rather wait for a GOTY-edition instead of now paying close to 80-90 bucks to get the complete Arkham City experience!

I'm sure it won't affect these sales yet, but perhaps with their next release gamers will remember how Rocksteady treated them with Arkham City.

Am I going to buy Assassin's Creed Revelations when it comes out? Ofcourse not! I'll wait for the GOTY. Sam goes for Forza 4. Same goes for Mass Effect 3. Same goes for Skyrim. Etc etc etc.

Greedy DLC-milking/scamming developers has made me spend LESS on their games, not more. Instead of getting 50 or 60 bucks from me on release day, they'll now just be getting maybe 20 bucks when I buy their GOTY-edition. IF I'm even still interested in the game by then.

If developers want to battle the 2nd hand market, then keep supporting the game and keep the paying customers happy by providing some free DLC every few months orso, so we won't feel inclined to sell our game! It's that simple! Make sure people keep playing it and don't WANT to sell it!

evrfighter2584d ago

vip pass is all about business you say?

keeping customers happy is even more important for business.

unless we're talking monopolies of course.

hiredhelp2584d ago

wait wait.So hes saying they want you to buy the VIP pass so they can keep the games comming in a nut shell.
Funny batman arkham asylum never had VIP PASS yet we get arkham city?

JohnColaw2584d ago

You say "gone are Capcom's days of $60 new games", and yet you couldn't be more wrong. You may personally do that: wait for the GOTY / "sequel" editions of games, and while everybody always voices up saying they will do that, 90% of people don't.

Everybody is going to buy SFxT, they'll buy the DLC, and then they'll buy SUPER. Ultimate MvC3 is going to sell like CRAZY, as will DLC for it.

maniacmayhem2584d ago

@Yi-long

Agree, agree and agree. I especially will not be picking up SF vs. TEKKEN because i fear they will be coming out with a Super/Ultimate version 4 months down the line.

@taz
It is a big business and believe it or not they are making money hands over fist. EA, Sony, Activision, MS, Nintendo are making millions. Don't get confused about this online pass being put in games trying to help the devs. All it is is more money so devs can get the extra bonus check to take to the Bahamas or Pango Pango.

rodellison2584d ago

I don't necessarily wait until GOTY comes out, but I have wised up to the fact that this industry RELIES on the fact that there is a market mentality of "have it now, the instant it's released". Until that mentality changes, the game companies will continue this sorry Day one DLC pattern as they know today, people will buy it. By simply waiting 2 to 3 weeks after release, almost all of these new titles will be reduced via sale at one store or another (Best Buy, Walmart, Amazon, Target, etc.) down to 39 to 49 bucks as those stores do not want the surplus on the shelf. IMO.. why not target the used market itself. Find a way to sell new games for a little less at launch, so MORE people will buy at launch and won't want to buy used.. and put a dent in the used market altogether. These games have been $59 for going on 10 years. Maybe that needs to change.

jetlian2583d ago

proof capcom can make another sfxt!!! unless both teams signed a deal for more than 1 game capcom won't have 2 before namco gets 1

NukaCola2583d ago (Edited 2583d ago )

I disagree about Rocksteady. They gave away every bit of Arkham Aslyum DLC for free to everyone (PS3 had the Joker maps for free too) except one and only charged for that DLC pack $3. They have never milked anything, never tried to screw the gamer, and their GOTY edition was only the convienience of their free DLC added to the disc and sold for less than $50 brand new. They are great developers who don't deserve flack like this.

Everything else, Capcom especially can eat a bag of wangs. I completely agree with you there. Well said, just leave Rocksteady out of this. They haven't shown us they intend at all to screw anyone.

Yi-Long2583d ago

... after seeing how they handled Arkham Asylum.

I won't be making that same mistake with their next game. Day 1 DLC that's already finished and an Online Pass that excludes part of the SP, means greed and screwing paying customers as far as I'm concerned.

What if next hear there's a new Xbox or Playstation!? Will my VIP-content still work? Will my DLC still work? What about only being allowed 1 active account? Do I then first have to 'transfer' my existing 360 account to a new console? What happens to all my games and DLC-content on my 360? Same goes for PS3...

It's customer-unfriendly BS, so now the friendship is over.

SilentNegotiator2583d ago

Passes limit the number of accounts/systems that you can get the "additional" content on.

New buyers get screwed, used buyers get screwed, and people who want to play it in the semi-distant future will need to get a system with the content installed. Not to mention, it makes our copy of the game lose at LEAST $10 of its value. No one wins except for greedy publishers who want to control the used market, making money off of something they have no right to (eg, the game YOU PURCHASED).

Yukicore2578d ago

Their path ahead looks bright and colorful, but if they get rich, they get lazy and make worse games. But this developer really seems a nice guy, and they are making really good top quality games, i think this VIP pass has fucked one corner of their ship, but i believe their games will be made faster and less accurately, but it's a story of all gaming industries, but Rockstar, these guys really make top games and don't mess with fame.

+ Show (9) more repliesLast reply 2578d ago
vortis2584d ago

Yeah because Flower needed the VIP pass to stay afloat...and so did Wii Fit, and Mario Galaxy, and Red Orchestra 2, and Forza Motorsport.

Ugh, you guys need to learn to troll better.

There was a time when gaming was popular because gamers supported companies who made fun games without ANY of the BS. By the way, piracy was about 1000% easier back in the 90s than it is today (you didn't even need cracks, you'd just goto Altavista and type in "Warez" and the name of the game).

Nowadays gamers are conditioned to supporting BS no matter how ridiculous it is.

Pretty soon you'll also believe (and justify) that games should cost $100 at retail because of exorbitant development costs, even though the cost of ALL middleware is dropping significantly and many triple-A engines and design software is available for free with many publisher support programs available to get high-end games out to the market for under $1 million (which is the same it cost to make games back during the 90s).

hilyou2584d ago

i do agree... BUT! arkham city's so called "VIP" pass is stupid. i mean why couldn't the catwoman missions be on disc! u hav 2 download it. some people do hav internet but cant download! For some people with slow internet connections it might take them a whole day 2 download the missions! It just should have BEEN on disc!

Yi-Long2584d ago

... what if you use the VIP code and after a few weeks/months, you lose your account or something? Or your console breaks down? Or you have a brother/sister/partner who likes to play the game as well on your console with their account?

What if next year the next Xbox or Playstation get's released and it's backwards compatible, but you're VIP code isn't!?

It's just stupid. Not only that, but it's actually screwing up multiplayer in some games, cause not everyone who buys it 2nd hand is going to buy an Online Pass, thus once the first seller leaves the game and thus the MP, you might not get anyone in return back online! Thus limiting the life of the online community, thus also limiting the potential sales of extra MP map-packs.

I'll say it again: If you want to fight the 2nd hand market and if you want gamers to spend money on your product, and possibly DLC, and stay loyal to your product, you shouldn't nickel-and-dime them!

Offer them true value for money. There are still old PC games that get played online by masses of people, and that's partly because they have gotten free DLC to keep them happy all these years!

StraightPath2584d ago (Edited 2584d ago )

VIP pass taking single player content is a terrible idea , and hope whoever idea was this suffer with low sales and pirated game lol Gamers are not amused. Soon we will be locked out of levels weapons characters options whole lot... The whole online pass is a terrible idea.

Mr_Lu_Kim2583d ago

I am going to pirate it for this reason so that's one lost sale.

You sure as hell know that the SKIDROW version will have ALL the missions and no online DRM crap either.

dark-hollow2584d ago

Well... F**k that business if it's based off ripping and milking the consumers wallets.

Abriael2583d ago

Personally I think that a company providing a product wanting to actually get a revenue from that product has nothing to do with "ripping and milking".

It's simply reality and logic.

They provide a product, and you pay them for it. Paying someone else for that product doesn't make the slightest sense, and publishers are defending themselves against it. It's that simple.

Godmars2902584d ago

This is about getting a piece of the used game market and nothing else. Unfortunately, it also punishes/effects people w/o online access, ones just borrowing games and rentals.

The one thing this tread is sure to kill is the game rental business. Otherwise if some concession is made to allow rentals, its only going to bleed over to piracy putting everything right back where it started.

Awesome-Xanto2583d ago (Edited 2583d ago )

I can see this both ways really...

Should these companies get paid for making these games? Absolutely!

But at the same time, what about companies that sell movies, music, tools, computers, or any other physical item in this word? Why should it be okay for gaming to cut content because of reselling and not any other company. Where do we draw the line? Granted I realize that reselling of games is a lot more mainstream thanks to companies like GameStop then many other other things, but the facts still remain.

The way I see it they got paid for that game, and its not morally correct to cut content because that person may want to resell that product at some point. Rather you agree with it or not the truth is they want to double dip, by getting more money for something they have already been paid for.

They don't need to resort to Online passes to sell games new, the truth of the matter is most games now days aren't worth buying at $60 and that games now days are so short or bare boned that gamers are done with them after a couple of days because these developers are not taking enough to time to create satisfying experiences that last a while. If more games were created like Skyrim, Fallout, GTA, or Read Dead Redemption... gamers would have reason to hold on to them for months or even years before selling.

If there not creating experience that last longer than a week... that is there problem and not something that needs to be taking out on gamers buying used.

Great games with lots of content will sell themselves, and great games with lots of content will rarely find themselves thrown in the used bin after a few days....

TBM2583d ago (Edited 2583d ago )

my copy is paid in full, but i know it probably sucks for others.

LastDance2583d ago

I didn't realise that the video games industry is the only industry that can't survive the sale of second-hand products.

Abriael2583d ago

In most industries second hand products have less value because they're also worn off by use. A physical copy of a videogame is exactly the same whether you buy it new or preowned. The comparison with other industries doesn't stand.

kramun2583d ago

I can buy a used music album cd, and it will be exactly the same as the brand new cd. I could also buy a used book that has been kept immaculate, and therefore will be just as good as a new one.

It's not much different at all Abriael, many items you buy second hand can be just as good as new.

xyxzor2583d ago

Bullshit. The video game industry is not strapping for cash. Even in these economic conditions people are buying games, so this whole online pass debate is such crap. Bottom line is customers are the only one's being hurt by this.

ArabianKnight012583d ago

And what about rental co. like gamefly who buy thousands of copies "NEW" in order to supply us gamers who cant afford every badass game that is coming out, w/o such a service we would miss out on a lot, add extras for "new" purchase extra costumes extra playable characters etc... its Batman for goodness sake there is a ton of fan service they could have given the "loyal new buyers" but dont take away from the main campaign thats just pathetic, I for one hope there sales suffer just enough to have them wise up and offer that portion of the main campaign free and not repeat there offense if future games!

Heartnet2583d ago

Theve been doing very well without them for quite a while.. why do they suddenly need to start adding VIP passes and online passes now?

Impaler2583d ago

This pass is just like all the others and targeted at people who buy the game used or rent it. I don't see what the big deal is if you are ALREADY BUYING THE DAMN GAME!

It isn't all greed driving these factors. These people need to live and eat so this is what WE AS CONSUMERS did to the industry.

Used games sales that WE AS CONSUMERS kept buying, turned the industry into what it is today.

I've bought used, I don't care. I am getting this on Gamefly and buying the pass because I am a cheap ass and I have other things and bills that are far more important than shelling out $60 on a video game I will only play until it is completed and then it will sit and collect dust.

So, I want the full game experience, so I will buy the pass for $10 and still save money in my pocket, everybody wins.

And unless my knowledge of the game industry is incorrect, the developers are already paid for making the game, the sales of the game in turn go to the publishers of the game.

So turn your GREED RAGE towards the publishers like EA, Activision, WB etc. They determine the prices on all this, the developers usually do not. They get paid to makes games and products for consumers and that is what they do. The publishers handle the rest.

+ Show (11) more repliesLast reply 2578d ago
WhiteLightning2584d ago (Edited 2584d ago )

You can figure out a clever way to justify multiplayer VIP/Online passes but you can't justify single player passes....you just can't. It's ridiculous how much DLC this game has gotten when it hasn't even been released in most places yet, not to mention you only get Catwoman if you buy the game new and let's not forget that even if you pay more for the collectors edition it dosen't even entitle you to all the DLC/pre order stuff for the game.

Please Rocksteady...if it was an online game then fair enough but you can never justify single player passes, it's just wrong.

MasterD9192584d ago

You know...I actually agree with your post. It's not a massive deal to me as I'm buying it new but the DLC for this game already is scattered like road kill while a lot of it should be housed in on the disc already.

I find it funny that here is a game that hasn't even arrived yet but there is DLC announced and planned already down to the price points even!

I don't think DLC is the problem. I think paying for DLC is the problem. What ever happened to free DLC? It used to be there...now its all gone. Funny...

WhiteLightning2584d ago (Edited 2584d ago )

You know it wouldn't be as bad if they released it after the game was released or even announced it after....I mean we would still have our suspicious but the backlash wouldn't be as bad.

Look at the Gears of War 3 DLC coming out for example. You get some improvments to Horde Mode (4 fortifications), you get 3 characters (one of them is Bernie), Two Weapon Skin Sets and some maps.....now I believe in my opinion that the DLC is basicaly cut content they've saved for later. I just can't believe that a character like Bernie who even appears in the Gears of War 3 campaign was not picked to be a character in the online from the start, Hoffman is there right down to characters like Superstar Cole and even Unarmored Marcus but your telling me that Epic didn't include a character like Bernie or even these "new" editions to Horde Mode......Bull...Crap. Anyway the point of this is, are people calling out on Epic for this obvious DLC plan they have......nope, want to know why because they didn't announce it before the game was released while on the other hand Rocksteady has been dishing details out here and there about game and even the DLC. It's their own fault at the end of the day.

As I said multiplayer DLC/online passes can be justified but not Single player.....if people pay for a game you should be getting the most out of your single player.

JoelT2583d ago

The devs aren't the enemy here. It's all the used game sales. I think sooner than later the industry will be going mostly digital to cut out the middle man who's really responsible for price gouging and double dipping.

radphil2583d ago (Edited 2583d ago )

"The devs aren't the enemy here. It's all the used game sales."

Actually the devs can be the bad guy. One major factor in that is service to customers.

If you treat customers more to criminals, and the fact that some forms of DRM hurts legit customers more than pirates, some devs understand that. Other ones continue to go on that schtick.

It's been at least 20+ years when gaming has been around. Passes have been "initialized" around for only 3 years, and they're playing the violin as if this was a glaring issue, when the industry was on the road for IMPROVING.

All this is, is in all honesty trying to get a bit more money out of the average consumer. Does it help the dev out? Possibly. But it's no more than it helping out marketing for games in that aspect too.

Some of them are going to the lengths that you don't even own the physical copy of a game anymore, to the point that even lending a game to a friend is "bad" according to them.

Pintheshadows2584d ago (Edited 2584d ago )

I can't see this changing anytime soon. It's, if anything, going to get worse before it improves and I doubt the normal consumer will notice enough to make a difference.

Also rather than blaming the developers blame the publisher. They will be pushing for this practice more and more.

MrBeatdown2584d ago (Edited 2584d ago )

I don't mind online passes. I think developers do have a legitimate claim to sales made on the second hand market, and as much as people would like to bring up publisher greed, as much, if not more of the blame lies on the likes of GameStop and now Best Buy for pushing used games so heavily. It's a deliberate attempt to cut into the profits of the content creators. I've actually asked for a new game at GameStop before and been handed a used copy. That to me, is the far greater evil here, and one that I feel publishers have a right to fight back against.

But this pass is different. I can support it when it's online content only. Anyone who wants to, and has the ability to play online can redeem the online pass.

But limiting single player content impacts those without an internet connection. It's not fair to those players.

nikrel2584d ago

I'll buy then game when it drops by the price of the VIP Pass.