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220°

GameStop Thrives Because of Lazy and Uneducated Gamers

GPT: "Though it's not limited to this one form of media, convenience makes for a lot of sales in the gaming world. Maybe you prefer digital downloads to hard-copies; or a corded microphone is simply too bothersome and you buy a wireless one to compensate. And in a world where consumers want everything done as quickly as possible, why would you ever overlook immediate satisfaction? It's not hard to find gamers proclaiming their detest towards GameStop; usually about their supposed shady business practices and pushy clientele. With that kind of negative feedback many wonder how a company like them can exist with BestBuy and other competitors now taking trade-ins on used video-games. The answer is obvious though; gamers are lazy."

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kennykramer4681d ago

Let's not forget Steam and their often unbeatable prices.

Warprincess1164681d ago

Alot of people don't have gaming PC so they are irrelevant.

solar4681d ago

the PC is the biggest Platform in the world. people know.

ATiElite4681d ago (Edited 4681d ago )

250 million online PC gamers.... i guess that's not a lot. (Google it)

PS3/360 100 million units sold Lifetime.

AMD/Nvidia 100 million discrete Graphics cards sold every YEAR! With an average price tag of $270 these GPU's are not just so Grandma can play Farmville either.

Warprincess116 is a PS3 Fangirl 4 Life!

killerhog4681d ago

@ATiElite

the troll said "gaming pc's" which is true. Also not many retailers sell pc games because of cd keys. really sorry to say but the troll is right pc gaming is irrelevant. also doesnt matter if theres "250 millions pc users online" i would say 60-75% of them are using cracked/pirated games

LOGICWINS4681d ago

@kennykramer- The average gamer doesn't even know what Steam is.

kennykramer4681d ago

Of course, I'm just making a point for PC gamers :)

VG_Releaser4681d ago

PS3 gamers know what STEAM is. Of course we have that luxury. :)

Jazz41084681d ago

Appaprenlt not as the ps3 does not have steam it has steamworks. Big difference.

BeaRye4681d ago

All business takes advantage of naive consumers. It's business. They have responsibilty to make money.

LOGICWINS4681d ago

YUP. If I worked at Gamestop and I saw someone buy a brand new copy of Infamous 1 and LBP 1 for $50, I wouldn't mention a damn thing about the PSN Welcome Back Package.

Thank you for your purchase. Have a nice day! =D

SegaSonic4681d ago

Because that's what you're paid to do. In the real world, businesses make money. In "Happy-Land Kiddie World" mommy and daddy make the money, so kids think businesses are big meanies.

Hicken4681d ago (Edited 4681d ago )

And THAT'S the difference between you and me.

I'm a gamer. And guess what: I work at GameStop. And guess what I do: give people a heads-up on all such deals that I'm aware of.

Moreover, you obviously don't know GameStop; used sales are where it's at, anyway. I wouldn't sell somebody a new copy of a game if we had a used one, unless that person was acting like they knew it all, or I knew they were the type that only bought new, as some of my customers do.

On top of that, there's always the chance they wouldn't like it. I'd tell em to try it out, and if they liked it, return it and get the free copy. But I'd tell em to hurry, because the Welcome Back program won't last forever. (AND you only get 7 days to play a used game before you can't get your cash back; you're not supposed to, but we tend to make exceptions at our store.)

Unfortunately, there are too many people who think like you do in the company now. It stinks.

EDIT: I forgot to mention: when somebody comes in wanting to trade something in and they're not getting much for it, we tell them to keep it (at my store). If another customer in the store is looking to buy that very product, we WILL make them aware of each other. And as long as they conduct their business outside, we don't care; we'd rather people get the most out their money and their game. (Made more difficult, because our new boss is the type who puts numbers over the customers.)

These things only happen, though, when you have GAMERS working in a store. GameStop didn't make it to where they are by only thinking about business any more than Microsoft got to its position by catering to the casual market. But as long as people are willing to say, "That's business," or otherwise make excuses, such companies will continue to milk people for all they're worth.

LOGICWINS4681d ago (Edited 4681d ago )

"I'm a gamer. And guess what: I work at GameStop. And guess what I do: give people a heads-up on all such deals that I'm aware of."

I'm a gamer too..that doesn't mean I need to let that get in the way of a sale. It's my job. Just because I'm a gamer doesn't mean I MUST help less informed gamers make a purchase decision. Thats not my problem.

"Unfortunately, there are too many people who think like you do in the company now. It stinks."

If too many Gamestop employees thought like you did, Gamestop wouldn't be making any money.

What do you think would happen if employees befriended every person that walked into the store and gave them some friendly "gamer advice" such as:

"If you buy games used, you can beat it, come back within a week, get a full refund, and repeat the process over and over again"

Hicken4681d ago

"I'm a gamer too..that doesn't mean I need to let that get in the way of a sale. It's my job. Just because I'm a gamer doesn't mean I MUST help less informed gamers make a purchase decision. Thats not my problem."

Working on the bottom end of any retail means you should be helping your customers make informed decisions. YOUR problem is that, if that's your way of thinking, you are a drone. I'll get to that later.

"If too many Gamestop employees thought like you did, Gamestop wouldn't be making any money."

That might be true, except that people tend to come back to your store after you've helped them out once. We've got a number of customers who travel 20 miles or more to come to our store, because they like how we treat them. They bypass dozens of other retailers JUST to come to us; a good number of customers don't come to our store because our old manager- a great guy and a real gamer- is gone. Long story short: repeat customers make a company more money than one-time buyers.

"What do you think would happen if employees befriended every person that walked into the store and gave them some friendly "gamer advice" such as:

"If you buy games used, you can beat it, come back within a week, get a full refund, and repeat the process over and over again""

There ARE such people, but GameStop has its limits. Here's the thing, though: GameStop doesn't care all that much. After that initial purchase, the money is GameStop's. And as long as they keep coming in, there's a chance of buying more than just a replacement for for the game they're returning.

Common business sense is this: they can't buy things from you if they're not in the store. And if you just act like it's your job to just make a sale, people aren't gonna have a reason to come back.

We've actually got a group of businessmen- a mix of Japanese and Hispanic- who come into town every few months and ONLY buy things from our store. There are two other GameStops within a mile of us, as well as a Toys R Us, a Best Buy, and a Target. But the majority of our customers ONLY come to our store, unless we send them to another for something we don't have.

That's not due to us only trying to make a sale. I can guarantee you that much.

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SeanScythe4681d ago

same could be said with any business.

ColossiSlayer4681d ago

Say what you want about Gamestop but their Buy 2 Used Games Get 1 Free sale is the reason I have 30 PS3 exclusives & 5 Multiplats. I save over 80$ including tax with my Power Up Rewards Card, when I B2G1F. I hustle Gamestop, not the other way around. I dont trade in or reserve a damn thing.

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320°

GameStop Boss Says Disc Drives Should Be Required On Game Consoles

"It would be great if people had to buy more of the thing," says guy who makes money selling the thing.

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XiNatsuDragnel231d ago

Absolutely consoles needs disc drives.

wesnytsfs231d ago

Nah should be optional. Not a PS fan but I like their strategy of selling an optional external optical drive. Its all about Options and this will let everyone get their way. Cheaper for digital only and then you can chose to pay more for the optical drive if that is important to you.

Profchaos231d ago

That's not official yet it's only a rumour

Eonjay231d ago

@Profchaos

But what he describes already exists in the 2 base models. If it is a rumor you can blame Microsoft for really backing it in court but if we are honest we all know it's true.

Profchaos231d ago

@Eonjay I'm not denying the appeal of it I can see it being a useful mechanism for allowing gamers to upgrade as needed however until there's concrete proof and not speculation and remember ms still bases that court submitted document off of the same leaks we see on Reddit, 4chan etc I just can't believe it.

The system would be further opened to exploitation and they would need to release an overpriced drive for consumers to buy for it and sure as they do we will hear complaints over the cost of it

ChasterMies230d ago

Absolutely consoles don’t need disc drives. My house has 2 PS5 digital editions, one since launch. Zero issues with the lack of disc drives. In fact, the digital purchasing lets us all share each other’s games, usually mine, and play the same game at the same time on-line.

shadowT231d ago

Optional drives would be best strategy.

-Foxtrot231d ago

If they did then collectors wouldn’t be getting f***** over with discless collectors editions

jeromeface230d ago

yea they would, discs cost extra... even when you're already paying a premium

-Foxtrot230d ago (Edited 230d ago )

Lmao

We are paying roughly the same now without the discs. There’s literally collectors editions which are roughly in the same price range that have a disc.

I’d rather pay a little more for something physical anyway

RupeeHoarder231d ago

No shock, GameStop is alive because of trading. If they don't have used games on their shelves they are absolutely donezo.

darthv72231d ago

Well of course the GS boss thinks this... that's their bread and butter business. That and funco pops and clothing, though those two were added as a means to supplement the decline in people buying used games or even new games. GS just sucks overall when it comes to gaming. I buy my physical stuff on Amazon or Best Buy.

As for "requiring" disc drives... nah. Not anymore, but i like having them as an option. They had a means back when games actually ran off the discs and were more/less complete. Now they are incomplete and the disc is really an installer with a license to play. If you want to change games you have to take out the disc and put in another. Its more convenient to just use digital. I have been into digital for years now and when the PSPortal comes along i wont even have to go into my game room. I will just play my PS5 from my couch downstairs. I have a bunch of digital installed games to my 5... I'm all set.

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520°

Xbox Series X owners can effectively grab a 'free' PlayStation 5 right now

Gamingbible writes: "Luckily, if you’re living in the US you can trade your Xbox into Gamestop, where you’ll receive a hefty amount of cash as well as a $50 bonus for certain customers, just short of enough to buy the PS5."

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Jin_Sakai260d ago

A good deal for those who want a console with games.

S2Killinit259d ago (Edited 259d ago )

Lol well, we tried. But you cant save a person from drowning if they wanna hold on to their fur coat.

Im kidding off course.

Hypertension140259d ago

@Julion0715 @ichdich

So you guys won't change consoles?, give me reasons.

Your answers will probably explain why I'm so f**cking pissed off at Microsoft for buying two large mulitplatform publishers.
It isn't easy right? but you guys don't care because is not happening to you.

Lightning77259d ago

No thank you? N4G won't stand for this blasphemy!

SF releases next month hopefully that should give ppl incentive to keep their console. I know there's PC you can play there to but not everyone wants to play on PC.

Rockstar259d ago (Edited 259d ago )

@Hyper,

My guess is they love either their piece of plastic, their corporate overlords or gaming on the cheap.

Likely a combination...

itsmebryan259d ago

@hyper
Gamepass and I have a gaming PC so, I can play all the Sony "exclusives " at a higher frame rate and graphical fidelity. Why would I trade my Xbox for PS5.

After adding ABK they will have even more games at a great value.

Lexreborn2259d ago

@bryan

By that same logic what would be the point of having an Xbox? If you have a pc that handles both ps5 and Xbox games you don’t need either.

Rockstar259d ago

@ Lex,

Bringing logic into it?
That's low!

itsmebryan259d ago

@lex
I got my gaming PC last year to replace my old PC and I already had a XSX. It's pretty simple.
So, Zero horizon was disappointing and Spiderman/ miles ( got both for $50)are just ok. I might get R&C when it goes on sale.

Zhipp259d ago

@Hypertension
If I had time for a PS5 I would have bought a PS5 by now. I intend to someday, but at the moment my backlog is too big. Not only would I have to trade in all my games (for pennies on the dollar) and rebuy them for PS5, but Xbox actually finally has some exclusives coming out in the near future that interest me. I'll get a PS5 whenever Naughty Dog's next game comes out, at the latest.

fr0sty259d ago (Edited 259d ago )

@itsme

"I can play SOME the Sony "exclusives " years later. Some of them run better, some run worse." - Fixed

MrNinosan259d ago

@bryan
Your logic is amazing.
Not even close to all the Playstation games is being released on PC, and if they are, it's years past release, and often in a state when PC masterrace people cries anyways.
By logic, you should have a PS5, a PC and maybe a Switch if you're into that crap.

Especially as 100% of the Xbox games is also release on the PC, day and day.

Toncsipapa258d ago

Obsivously you get dislikes on this ps fanbooooy page :D

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Rockstar259d ago

@Jin

Judging by the replies here some of these people don't prefer games :).

On topic, I wish I could trade in my xbsx for a steam deck!

Julion0715259d ago

Then sell the x and get a steam deck 🤦🏾‍♂️

Rockstar259d ago

Why didn't I think of that?
Thanks for the tip! /s

goldwyncq259d ago (Edited 259d ago )

What games? FFXVI is the only true exclusive PS5 has right now and that's going to PC eventually too.

itsmebryan259d ago

@jin-Sakai
What games are you looking forward to this year?

Jin_Sakai259d ago

Spider-Man 2 and there’s plenty of great games to play that released over the years. Can’t say the same for Xbox.

DarXyde259d ago (Edited 259d ago )

There's a pretty decent slate of games coming out this year for all platforms. Armored Core looks great, Mortal Kombat 1 looks great, the info we're getting on Tekken 8 has me thinking it's coming this year. Sea of Stars can't be slept in either. If we're just talking about PlayStation games, Spider-Man 2 and Stellar Blade are expected to release this year and both look great.

I believe jin-sakai has an Xbox Series X (I could be wrong), but I reckon they're interested in those games, along with Starfield. That aside, Mario Wonder, Super Mario RPG, Star Ocean, and Suikoden I and II are all very welcome titles for the rest of the year.

I think no matter what platform you're playing on, there's enough there to generate a backlog.

EDIT: How the hell did I forget Lies of P? 🤡

shinoff2183258d ago

Darxyde

"Starfield. That aside, Mario Wonder, Super Mario RPG, Star Ocean, and Suikoden I and II"

Enough said. That's my game slate for the rest of the year.

DarkkMinion259d ago

That ain't a deal at all. Trading in a beast of a console for that, I don't think so.

Jin_Sakai259d ago

It’s a beast alright. Lol

“Digital Foundry about XSX teraflops advantage : It's kinda all blowing up in the face of Xbox Series X“

Jin_Sakai259d ago

All these “No thank you” comments from duplicate accounts. Lol

Christopher259d ago

I mean, I wouldn't trade in one console for another but instead buy both, prioritizing one over the other based on games I like.

Jin_Sakai259d ago

That would be the obvious choice but some might only be able to afford one or the other. And you have fans who will only support their console of choice regardless.

FinalFantasyFanatic258d ago (Edited 258d ago )

The PS5 is a better deal in the end, I really can't see the appeal of sticking with the Xbox.

DOMination-259d ago

"A good deal for those who want a console with games."

Like what? After all that bravado, the only game you could name was one that isn't out yet (Spider-Man 2)

Don't get me wrong, the XSX lineup in pathetic. But lets not pretend that the PS5 is any better. You can count the number of console exclusives for both on one hand.

If you're looking at games announced with release windows, there's only one console to get as it stands if you want games and it's not the PS5.

Jin_Sakai259d ago

PS5 has one slow year yes but they will start pumping out games soon and everyone knows the quality of their first party games are unmatched.

shinoff2183258d ago

Did the Xbox get any legend of heroes games, alot of jrpg type games skip the Xbox so unless your not into those types of games Xbox isn't a good choice at all. Alot of us from what I see have stuck with sony for the longest because they've had a great jrpg catalogue from 3rd party developers that xbox just can't touch. Those of us that enjoy alot of different games will get both consoles , I bought my series x about two weeks ago for starfield. It will only get used for a game here or there, most likely anything rpg related.

crazyCoconuts258d ago

Hard to tell who are in the Xbox Ambassador program from some of these comments. But for the masses, the console sales numbers are telling us which way the winds are blowing. XBox is in an important/pivotal moment right now imo

The_Blue258d ago

It's cool, I'll stick with my Xbox.

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Elda259d ago

At this point in time If I didn't own a PS5 I would have done this in a heartbeat but I had already acquired a PS5 first before I acquired an XBSX.

darthv72259d ago

I'll stick to keeping both. Gamestop though... seems kind of desperate to take in Series X units. What could they be plotting???

Eonjay259d ago

Almost certainly their plan is to charge obscenely high prices for a used Xbox.

myfathersbastard259d ago

They make pure profit on used consoles. They don’t share any of it. And they’re generally only like $50-$100 cheaper than new.
So they “sell”a PS5, make their small cut from that. Then sell the refurbished Xbox and get to keep all of it. It’s win win. They get a small cut on PS5, and a large cut from the Xbox.

Profchaos258d ago

Could be two fold sell as much base ps5 stick before the slim or pro drop and resell the xsx for those after a starfeild machine

jznrpg258d ago

PS gamers buy games number one. And they make money off used consoles. It’s a double benefit for them

Charlieboy333258d ago

Collecting more Series X consoles to sell on to MS for the cloud

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Lexreborn2259d ago

I just want some games for my series X I have both since release and after weighing the offerings in PS Essentials to Gamepass I quickly realized I Owned anything of worth in both catalogs. And, the things I didn't I didn't see as justifiable for maintaining both subs.

Since then my series X is a legacy machine that I play my old games on and that's it. 3 years ago I really thought from that Xbox showcase we were going to have some great games by now. Instead, it's just been a lot of meh

Chevalier259d ago

Yep. That's why I waited this generation to have a reason to buy the Series X. Got horribly burnt buying the Xbox One because I decided they had games I was interested in then they canceled the games I wanted right after.

Was tempted after they had that great showing awhile back and am glad I waited because it would have collected dust for 2 years otherwise. Couple games out and on the horizon that look pretty good. Might be a good purchase in a couple years.

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70°

GameStop CFO to Resign in Latest Executive Departure From Retailer

GameStop’s chief financial officer is resigning, in the latest of several executive departures from the video game retailer.

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