The PSN Welcome Back Program kicked off today but not without a hitch. Many gamers are reporting problems when trying to redeem their free games. The European PlayStation blog has acknowledged some gamers are having issues downloading their games. They recommend logging into your PlayStation Network account and choose Account Management > Transaction Management > Services List. From here choose " “PlayStation Network Promotions” and select "PS3 Free Games" or "PSP Free Games." Click "Select Content." This, in theory, will take you back to PlayStation Store to choose your games again.