STN Writes: The official PlayStation Japan site has issued a new update regarding the PlayStation Network outage which goes into detail regarding the current process.
Google translate sux, I think there saying going to be ofline for sometime still?
yep! The rumor 31st of May seems more plausible now... :( Im was wishing for online matchmaking sooner.
it seems they are working on PSN from zero/scratch, I just dont have any other explanation, for this long period of time.. maybe they are using this PSN downtime stuff for some other preparation as well, maybe for PS4, maybe for some cool software, maybe they just cant create secure network.... who knows.
It better not be 31st! I thought that was about PS Store anyway. The update released on Tuesday said "at least a few more days", so I'm expecting it will be up by the end of the weekend (at most).
could you imagine if PSN was still down by the time of sonys conference at e3 (june 6th)
BabyTownFrolics - it would be something they could NEVER explain. and i'm not talking about the internet haters.....there is nothing that could be said to that group. i'm talking about the mainstream public - the "mass market". trying to tell these people the benefits of their platform while ALSO trying to explain to them why their network has been down for a month would be disasterous for sony. that conversation would take away time that they would have been able to use to talk about games like UC3 and resistance3. they need psn up no later than a week before the show.
We deeply apologize for the inconvenience and inconvenience.
I just can't wait for L.A.Noire to kill my offline time till PSN returns
it seems like they are going to bring it back up by regions and probably going to start with Japan first.
This is totally unacceptable. I consider my self a Sony fan boy and I have been very patient but I'm considering just getting rid of this PS3 now.
What if they are leaving PSN down until the day of the E3 conference? Perhaps to reveal something new with the service?! That'd be nice, worth the wait.
@Raptura You think it would be nice for Sony to keep the network down just so they can get a media hit for an announcement at E3???!!! Wow, not sure where your priorities are?
@BullCrap Why don't you develop a better translation app since Google's is crap. I'm sure you have the skills. The PSN being down for 3 weeks + sucks, but users should note that Sony is trying to get 6 months worth of work done in less than a month.
Give him billions of pounds, a team of hundreds of multi-language speaking experts, the backing of one of the biggest companies in the world and a few years and im sure he'll do OK
You used your one bubble for a noble cause, have +bubs from me.
agreed rankftw! +bubs
i love the fact that sony is making a new PSN for us... its going to be a looooooooooooooooooooooooong wait. anyone bring lunch??
Can't wait for babble fish.
I posted this elsewhere on N4G, but it could be worth mentioning again here: "After talking to Sony Scandinavia, and having a serious talk about how ridiculous this has gotten, he told me that the Support department has been asked to work extra this weekend, usually a sign that something [big] is happening. Now, hopefully he isn't joking! "
Does something big imply a good or a bad thing?
Must be a good big thing.
Why would they need extra staff? To answer questions about the new login process maybe?
That's what I'm hoping...
(If your comment is serious) My guess would be that it's just to make sure they have people handy to jump on anything that might go wrong or need last minute adjusting. Just to ensure that the switches gets flipped without a hitch. @Gauder Where does that quote come from?
To answer Fred too: I called Sony Scandinavia, the quote is from me. I quoted it since I had originally posted that same message in another post here in N4G. So I'm afraid you're just gonna have to take my word for it. It started when I called them up to ask if PS+ members get the promised free month of PS+ in addition to the downtime. If a non-paying customer get's a free month while I in effect only get a free week, then quite a few people are gonna get pissed... The guy I talked to was helpful, and has followed up with e-mails telling me the status of my question. I called them up again today, basically because me like many others have gotten a bit fed up. I told him that I knew he couldn't do anything, but to pass the message along to his bosses that things were coming to a breaking point unless Sony starts giving more direct answers to "when". Even told him that if me as a Sony fanboy (yes, I said it..) was starting to consider getting an X-box, then Sony was running out of time. What I got was a nice insight into things. He told me that Sony Scandinavia was under SCEE, which in turn had to rely on information from SCEA about what to tell customers about the situation. London was as much in the dark as Sony Scandinavia was, and had even been unable to get a clear answer from SCEA about what was really going on. Further he said that he was glad to be working for Sony Scandinavia, since the stories he had heard from London and SCEA support personell were grim. Apparantly, we are more behaved, but he too had noticed that people here too were getting more and more angry. But, he added, SCEE had asked support staff to work extra this weekend. No reason for why was given, just that they had to work extra. And that usually meant something is happening he said. Yes, he could be telling me that just so I would hang up, I know that - and this is where you just have to take my word for it, it didn't sound like he was. So that's all, the whole story. Hope you found it even remotely interesting :)
@gauder Thank you for taking the time to write that out. Its nice to hear some real feedback even if it isn't something super definitive. I feel you provided a better answer from what you know than what Sony has. Just my opinion but wanted to say thanks! I am getting anxious! hopefully we will all be rockin and rollin by the weekend! :)
my bet is that they need more people answering phones about WHY THE PSN IS STILL DOWN... but thats MY guess
Why even bother with that update? They are just repeating themselves now while further trying to save face from their security embarrassment. I doubt anyone needs to be reminded how seriously Sony is taking security now just look how freaking long it's taking them to get PSN back on.. that's a good indication of how thorough and committed Sony are being.
They say things, people bitch about empty updates. They don't say anything, people complain that they're being left in the dark. How about this, instead of giving the giant company of qualified professionals advice, take some yourself: Stop reading the updates if you're tired of it. Sorry, hope I didn't blow your mind, I sohuld've warned you that you were gonna get hit with something as crazy as logic. Truth is, they are saying things. They've given some details on security updates, and are hinting that they are hoping to have the network up in days. I don't know why I bother. There is obviously no such thing as Sony pleasing you. I hope you find your existence as a dedicated troll to be fulfilling.
you sure you don't work for Sony PR department? cause with that much support your lips are giving their A$$ they should higher you to tell everyone "please wait few more days sorry for the wait"
core online will be on before the 31st Sony team has confirmed that
The 'sony team' also confirmed that psn would resume within a week, that didn't quite work out though did it.
They never confirmed. They said they *hope* to get it going within a week. The problem with you people is that you don't read or comprehend anything and you jump to conclusions.
They said that before they found out that SOE was breached.
Sorry THC Cell... but Sony has denied setting any official timeline for it to be back up and have reiterated that PSN will be up when it is up. You putting a date on it does not help any if that date is not met. You are hurting the situation by perpetuating false rumors.
if its going to be down for 1 month or longer then im hoping we actually get a faster or improved xmb or something
they make fun of us!! Same Shit over and over and over and over and over again! stop lying sony just stop
Man I havent turned on my ps3 in 5 days....Im a level 15 unicorn fairy on some crap pc mmo game I started playing....I'm going to go cry now..
I know man, level 13 pink wizzard right here...
im level 32 wizards sleeve :/
What mmo is it Ima get down too,pm me.
Ha... cut the Pink Fairy games out... they will rot your mind. Should enjoy the New Kuma Games addon "The Death of Osama bib Laden" its free like PSN and lets you get some of your frustrations out. Note: I am not plugging the game... just thought it would be better for those needing their Black Ops fix. ha
They better be making that wallet bigger. So MMO players can buy Lifetime Subscriptions
Sounds good to me.
just get the online matchmaking out there then im happy.
that just looks like a previous update with words moved around and google translate messing up :(
When it's finally back up what do you guys think the most common status will be on your friends profiles?
Well everyone probably will have something like 'Finally' or 'Bloody PSN'. I'm gonna put on 'Unicorns.....FUCK YH'.
im gna put 'whens psn back?'
they are going to have to talk about this at e3 they just cant ignore the whole situation this getting pretty bad for sony
im sure most of us know the situation by now and understand whats going on, i dont think it would make much sense to talk about it at E3 im sure they would like to forget about this whole saga. this outage is without doubt the biggest event in the networks history lets hope its followed by the BEST sony E3 of all time !!! :)
@ Guld I'd have to agree with you. I'd at the least mention it so know one else has a chance to stir the pot. More than likely the competition might make note of the situation as well, so it would prob be best to get it out in the open on their end. Diffuse the situation so to speak.
"We are preparing to resum service as soon as possible" That's the same crap they've been telling us since day one. I have patience. I was patient for 3 weeks. I'm kind of fed up by now.
Hopefully a whole new PSN with Google. Might as well revamp the whole online experience and get it on par with Xbox Live, but not charge people. Then Xbots will be totally butt hurt
How is Google browsing going to make PSN in par with Xbox Live? Sony needs to take control and run all the servers as Microsoft does to start with. Having numerous uncontrolled networks masked to your server is a nightmare. Also the single Gamertag identification is huge... too many alias tags will allow for disassociation with friend networks, social suicide. While Microsoft runs everything through their own servers, with users identified by a single Gamertag, Sony left it up to each developer to run their own. Many other things need to be improved to bring it to par with Xbox Live but these are the basics. But currently Sony just needs to improve it's security on it's servers and get the system back up... THEN they can think about how to improve the user end.
Makes sense to reboot it in Japan first since it's one of the smallest markets and the base of operations. Now if they could just do Europe next that would be grand...
I've just this second looked at my lovefilm account and it has been updated about PSN, this is the first time they have changed the warning at the top of page since the outage began and here it is . . . Sony are currently testing security upgrades to the PlayStation®Network, so we're hopeful for some progress soon. Obviously, the PSN can only relaunch once Sony are cast-iron certain that it is secure, at which point the PS3™ will become available again to our streaming service. We're itching to get the PS3™ back on stream and as soon as we hear any news, we'll let you know. You can, of course, still stream films to PCs and internet-connected TVs, and watch over 5,000 titles instantly...
"We are preparing to be able to resume service as soon as possible" Where have I heard this before?
Expect the same news for us sometime next year.
which one of you kids has built a network infastructure to secure 40+million accounts and 10s of millions of active users? K, thanks bye.
Sony have never built one either, you still like them don't you?
That was a burn. Seriously.
They've been saying "soon" for weeks. Honestly, I don't care how long it takes for the PSN to get back online--the only reason I want it is to BUY more stuff from Sony, so it's their loss--but, really, they'd be much better served to give us a specific timetable. If Sony thinks they can get the PSN online in 3 weeks time, they should tell us "Two Months." That way, even after they're inevitably unable to meat their "real" deadline, they can still beat their public deadline, and people will love them for getting things done "ahead" of schedule.
If Sony thinks they can get the PSN online in 3 weeks time, they should tell us "Two Months." Ridiculous, if Sony announced that you would see mass sales of PS3's, mine included. Please never go into business and marketing, you would fail miserably.
People calm he fuck down, it's not the END OF THE WORLD god damnit, Sony is traying their best too protect us from the F hackers, and yes you get what you pay for, i have xbox and ps3 so i dont mind. I better wait for 5 weeks and gett a secure PSN then not secure psn and the same shit happends again! sorry for my English im european from Norway
If it's taking this long, they must be not only re-configuring the system from the ground up but also providing an entirely new system! People should rejoice! I don't think it would take this long to add a few servers and/or server apps for security purposes. However, I would be very dissapointed if the service was brought back online without any additional features for regular and plus users! I personally would love to see much more integration with Steam on the entire network (same messenger, purchase games on the pc for use on psn from steam store, etc.)
There was never a doubt in my mind that this was going to take forever. All those big words put into cool sounding sentences meant only one thing...the same thing they do every week....COVER UP...steady pushing it back...a few more days...then a few more days later...a few more days....then..real soon..then .another few more days..PISS ON YOU SONY!!!!!!!!
My prediction is that the US PS Blog will give us another "update" this weekend. It will probably include the following phrases: "working around the clock" "sorry for the inconvenience" "a few more days" "expect" "patience" "security is our first priority"
Bubble for you Sir, well said!!!
more of the same since day 1