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Sony Defends Data Breach Notification Speed

Gamers Outlook "Kirai wrote that Sony had found itself "in the cross-hairs of controversy" and that cyber crime had become a widespread problem in society. "What happened to us, though more vast in scope, has happened to many others before,"

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gamersoutlook.com
Joni-Ice4789d ago (Edited 4789d ago )

Sony, once you turn on PSN and the network is secure, all this mess will go away. So HURRY UP!

Max_Dissatisfaction4789d ago

Unless the hackers do good by their word and attack them (successfully) again. Then it would just be an epic (I want to say fail but I know that will get me burnt at the stake so I'll say) disaster

user8586214788d ago

that would be seriously embarrassing on sonys part, so yh make use of your time sony and secure psn!

-MoOkS-4788d ago

No it wont. First of all: There will be soo many people trying to get online at once and download the update that the servers will crash. Secondly: Anonymous have promised to attack a 3rd time once the network is back online.

teapacket4788d ago

Of course you would want that to happen, right?

You're not a software technician so I don't see how you know that the servers will crash.

Sharingan_no_Kakashi4788d ago

@mooks

No it won't. What do you think sony is beefing up their network for. It's not just for security but server strength as well.

dragonelite4788d ago

I can see this happening best way would be to split it up like japan first then us then europe.
Start in the middle of the week and be done for the weekend so people can start playing again.

And sony can stfu with not knowing stuff because when so many information gets copied and stolen a alarm bell should go off.

Fulensenca4788d ago

I want to hope that you do not wish that millions of players can not play because that would make of you a sun of a b!tch ... not just a trolling fanatic fanboy.

+ Show (1) more replyLast reply 4788d ago
xAlmostPro4788d ago

Yes sony please hurry up and put PSN up without knowing that everything is in working order and without testing for security loopholes etc. please put it up knowing that somebody will try again, but forget that just put it back up.. i mean they might not try to hack again so it doesn't matter if you don't test it.. we can just blame you again if we get hacked, c'mon sonny put psn back up.

/S

Bigpappy4789d ago (Edited 4789d ago )

Dear customers, it is with great sadness and regret that I have to inform you, that our network has been breached and that your personal information, including credit card numbers, might have been accessed by criminal elements. Please take whatever actions you deem necessary to protect yourself from identity theft. Here are some suggestions: ... We apologize for this security failure, but are working to get you details on the severity of the data intrusion and are working with law enforcement to find the perpetrators and bring them to justice. Please call this "800" number or drop us and email with any questions you may have. We will try to respond to your concerns as soon as we can, but please keep in mind that there are millions affected by this callous act.
Regards,

Cazy Ken.

Why couldn't Sony have done that, DAY 1!?

Oxymoron0284788d ago

Because Sony didn't know day one.

Unless you are insinuating that Sony are in fact clairvoyant.

jimmywolf4788d ago

they can say what they want but they new before a week passed an took down ps online their trying too cover it up an it backfired

Oxymoron0284788d ago

@jimmywolf;

They can't lie or cover up their tracks. The investigation was handled by an outside company, the information Sony gets is from this outside company.

There for, if they lied or covered anything up this outside company would have to come forward and say so.

HeavenlySnipes4788d ago

Did you read the reports on PSN or you all just listening to the media BS? THEY CLEARLY SAID THAT THEY SHUT DOWN PSN ON THE 20TH BECAUSE THEY DETECTED AN INTRUSION. NEXT, THEY HIRED AN EXTERNAL SECURITY TEAM TO INVESTIGATE THE EXTENT OF THE BREACH. ON THE MONDAY, THEY FOUND OUT THAT CC INFO MAY HAVE BEEN STOLEN AMONG OTHER THINGS. THEY NOTIFIED US THAT DAY.

Jesus Christ, its RIGHT THERE on the PS Blog.

Oxymoron0284788d ago

@HeavenlySnipes;

I don't think logical thinking works on these people :/

+ Show (1) more replyLast reply 4788d ago
zealottt4788d ago

Because Sony are a bunch of retards.

"Hey guyz, all your credit card details got stolen, but we are going to let you know one week later cause we are cool like that. Problem?"

teapacket4788d ago

Except, there's no evidence of creditcard information being stolen. Sorry but your sarcasm meter is broken.

Falaut4788d ago

ahhhh Bigpappy, been reading some of your tripe for some time now...

http://i1124.photobucket.co...

Bigpappy4788d ago (Edited 4788d ago )

Funny! But that's an illegal blow. I don't think I deserve that blow. I just think Sony was too casual about letting people know, there was possible danger ahead. I do commend them on the actions they have now taken, after "speaking with the FBI and congress, to ensure against "Identity Theft" and "Credit Fraud".

I am satisfied since they have taken responsibility for the possible misuse of the stolen data. They have finally taken the users info as seriously as they should have from day one. There is plenty of time to investigate after looking out for the inocent customers who can ill afford a hit to their finaces as Sony surely can.

Veeger4788d ago

Imagine you run a grocery store. You notice a shoplifter on your CCTV but can't see what he's taken before he runs away. Now think, how long will it take you to count your apples and oranges before you know what he stole? And remember, it's 100 million apples and oranges to count.

--------4788d ago

I'm sure they've got some apple and orange counting software and a whole team of apple and orange counting specialists.

Along with a PR team that only know how to be ridiculously vague.

dabri54787d ago

The is a log on the server that records actions taken on the server. While your example would require a lot of work, the real world application of this is not as complex. If Sony had even the minimum amount of security, thenthey had the logging feature enabled and could check to see what actions were taken and by what users. It simply took them that long to realize someone had gotten that far. Then they loooked further to check the damage. If Sony didn't even have logging enabled then someone needs to be fired cause they aren't doing their job.

teapacket4788d ago

Interesting, but I still think Sony acted swiftly. They had to carry out an investigation out first before notifying anyone of the breach. If there was a glitch in the system and they reported this falsely, it would look stupid.

StanRaimondi4788d ago

Alot of people don't or just can't understand that.

clintos594788d ago (Edited 4788d ago )

Yeah its only those who support hackers & 360 fanhoez who are making it seem like hackers are the innocent ones here & sony are the ones to blame. I say let them have their parade, this is just another obstacle sony shall overcome.

Sharingan_no_Kakashi4788d ago

What if...

when psn came back it came with a beast load of features like the option to download google chrome and some other features that people been asking for.