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Sony Offering Free ‘AllClear ID Plus’ Identity Theft Protection

PS Blog: Sony Computer Entertainment and Sony Network Entertainment International have made arrangements with Debix, Inc., one of the industry’s most reputable identity protection firms, to offer AllClear ID Plus at no cost to PlayStation Network and Qriocity account holders for 12 months from the time an account holder registers for the program.

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jidery3798d ago (Edited 3798d ago )

That's amazing! Sony has gone above and beyond to solve the problem it caused. Sony, you have my full respect!

M-Easy3798d ago (Edited 3798d ago )

This just proves that the PlayStation brand cares about their users. This is why I never considered leaving them. Great games and when a screw up happens they work hard to re-build their reputation.

Slow clap... into chant... Play-sta-tion... Play-sta-tion ... Play-sta-tion.

What? too soon?

captain-obvious3798d ago

i hope Sony learnt their lesson this gen

if they did
next gen they'll be unstoppable

Soldierone3798d ago

Yeah funny Sony is the ones fighting and supporting us users and gamers...yet these hackers continue to say they are fighting for the gamers...

Didnt know putting a network we all use daily out of business for two weeks, stealing our identity, and abusing this company we enjoy was supporting us. All because they couldn't steal games...how ironic.

-Alpha3798d ago (Edited 3798d ago )

It doesn't prove anything about Sony "Caring"

That is not even a factor here. This has very little to do with just the PlayStation brand. Sony's whole network (SOE, Qriocity, PSN) was affected. They are a huge brand and customer security is a much more bigger concern than just PlayStation fans

You can consider that "Caring", but it's much more the result of the company managing their reputation. This is positive news that goes further than Free PSN+ ever would. It generates great media coverage for the whole company while satisfying all kinds of registered consumers

kneon3798d ago

A company only "cares" about it's customers because there is financial incentive to do so.

They have decided that the cost of providing this monitoring will pay off in the end, that's all there is to it.

ReservoirDog3163798d ago

@ Alpha-Male22

Well that's just throwing a negative light on this isn't it?

They're trying to fix what happened. Give them some slack.

-Alpha3798d ago (Edited 3798d ago )

I'm not putting a negative light on anything-- just combating the overly silly notion that Sony went out of its way for customers, because they really did not.

The generous thing was to offer a free download. That's as far as I would go for "caring". The rest of it is a matter of respectively compensating customers and repairing the company's image. Free Plus for Plus members, protection for all users.

Offering Identity protection was the strategic thing to do, but it definitely wasn't done because Sony was going out of their way to care for customers. It was done because it is what is going to help their image most

Sevir043798d ago

"The details of the program include, but are not limited to:

Cyber monitoring and surveillance of the Internet to detect exposure of an AllClear ID Plus customer’s personal information, including monitoring of criminal web sites and data recovered by law enforcement. If his/her personal information is found, the customer will be alerted by phone and/or email and will be provided advice and support regarding protective steps to take. The customer will also receive monthly identity status reports. Debix works with an alliance of cyber-crime experts from the government, academia and industry to provide these services.
Priority access to licensed private investigators and identity restoration specialists. If an AllClear ID Plus customer receives an alert, or otherwise suspects that he/she may be the victim of identity theft, the customer can speak directly, on a priority basis, with an on-staff licensed private investigator, who will conduct a comprehensive inquiry. In the case of an identity theft, the customer can work with an identity restoration specialist to contact creditors and others, and take necessary steps to restore the customer’s identity.
A $1 million identity theft insurance policy per user to provide additional protection in the event that an AllClear ID Plus customer becomes a victim of identity theft. This insurance would provide financial relief of up to $1 million for covered identity restoration costs, legal defense expenses, and lost wages that occur within 12 months after the stolen identity event."

Not bad for a company the media has dragged through the mud! I've never heard of banks who've had their whole infrastructure breach do something like this on such a grand scale!

DaTruth3798d ago (Edited 3798d ago )

My company also cares about there customers, but for some reason they have no love for their employees!

There is financial incentive to care about customers and financial incentive to not care about employees. It is the financial incentives they are concerned about!

Trolling disclaimer: I only own Playstation consoles.

SixTwoTwo3798d ago Show
Kahvipannu3797d ago (Edited 3797d ago )

"This just proves that the PlayStation brand cares about their users. This is why I never considered leaving them. "

It really doesn't prove that they are caring, it's just one part of trying to fix theyr f*** up, and trying to get theyr rebiliaty back.. People usually see in things, what they want to see. But great news anyways.

Edit: I just realiced Apha-Male sayed same thing, but way better. Agreed A-M22, just wondering the ammount of disagrees your getting..

+ Show (7) more repliesLast reply 3797d ago
cliffbo3798d ago

why do you say the problem it caused that sentence sounds like you think sony caused the problem which they did not it was hackers and as we all know hackers can get into anything nothing is totally secure there is always a way to get into anything if there is someone with enough intent to do so no wonder you are getting disagrees to your comment.

Dark_king3798d ago

correct all things built by man can be destroyed by man.

ScentlessApprentice73798d ago ShowReplies(6)
wsoutlaw873798d ago

wow that has to cost them some money.

Jazz41083797d ago

They are trying to protect there butt for the upcoming lawsuits.

socomnick3798d ago Show
blu_yu_away3798d ago

This is ALL I thought that Sony should provide to begin with. Most companies offer some kind of credit monitoring after a breach like this. A few years back a bank laptop got stolen that had my info on it and my bank offered the monitoring for all those affected. I didn't stop using my bank or demand any kind of compensation. Just like I haven't stopped playing my ps3 through all of this.

Granted, I wasn't really worried about all of this since I've always bought PSN cards just in case. Could Sony have handled it better? Yes. Could Sony's security have been better? Yes. But hind site is always 20/20 and they are making the right moves now.

+ Show (3) more repliesLast reply 3797d ago
DontShoot-Me-Bro3798d ago (Edited 3798d ago )

I believe thats for US only. because the PS3 EU blog doesnt have that AllClear ID Plus bit.

So final internal testing, anyone know roughly how long that would take?, hours? days?, could they flick the switch tomorrow, after a few hours of testing?

Reborn3798d ago

It could return sometime tomorrow night.

Though, I wouldn't exactly get my hopes too high.

-EvoAnubis-3798d ago

Yeah, it's US only. I know that mostly because I actually read the post. Upon further reading, you'll note that plans are underway for other regions.

DontShoot-Me-Bro3798d ago

Oh my mistake, i only read the EU blog, i thought it would pretty much say the same things and i didnt remember reading about the AllClear ID Plus bit, but il read the US blog aswell now. thanks.

-EvoAnubis-3798d ago

So, you commented on the story....without reading it? Hmm. That just seems silly to me, but I don't judge. You're welcome, at any rate.

wsoutlaw873798d ago

depends on how testing went

blahblah3797d ago

do you even care?

after reading getRandomNumber fiasco and what/how they actually hacked... seeing sony and security/protection in same sentence sounds like someone is promoting bad joke.

+ Show (1) more replyLast reply 3797d ago
Dart893798d ago ShowReplies(1)
liore3798d ago

Astonishing............ If your American :(

moparful993798d ago

If you bothered to read the entirity of the blog then you would have read that sony is inking deals with reputable agencies in europe and other regions that will have a similar level of protection... I say EPIC WIN... TY Sony :)

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