The Internet is awash with people demanding compensation as their personal data is now in the hands of hackers but they may be in for a shock if they take legal action against Sony. MCV has noted the following statement in the Sony Online Terms & Conditions:
We exclude all liability for loss of data or unauthorised access to your data, Sony Online Network account or Sony Online Network wallet and for damage caused to your software or hardware as a result of using or accessing Sony Online Network.
Sony may be liable to a fine from Information Commissioners Office (ICO) of up to £500,000 if they are found to have broken the UK Data Protection Act but it appears that individual PSN users will not be able to claim any financial compensation.
Mass Damage & Consumer Foundation in the Netherlands has filed a class action against Sony for inflating PlayStation Store prices.
My personal opinion:
Manufacturers and publishers have indeed inflated the industry.
From $700 million development costs for games like Call of Duty, to digital (store) prices for games and DLCs, online multiplayer fees on consoles (why can you play Helldivers 2 online for free on PC but not consoles?) or still preventing sell/lend digitally purchased games.
Sometime in the future, this bubble will collapse.
They should know better, but they just can't help themselves and suck even the last penny out of our wallets.
They should be suing the individual publishers increasing the prices to $80 instead of suing the store. There are plenty of publishers still selling game for like $50 with much success (like E33). But this proves that the publishers are the ones setting the prices.... so again nothing changes because they aren't even going after the main offender. How is suing Sony going to make Microsoft not charge $80 for the next COD? Sony being the number one store in the market doesn't mean that publisher have to charge us an arm and a leg. Again the industry is laughing at us because consumers never get real representation. Just these fake platitudes that are meaningless.
About time. There is zero fair reason why digitally distributed products that you cannot recoup any value when you want to dispose of them, should be priced higher than that of physical copies that entail all of the costs and the benefits of owning.
Sony CEO Hiroki Totoki and CFO Lin Tao talked about the state of the PlayStation business and the strategy and targets going forward, including how they're responding to the tariffs.
Sony announced its financial results for the fiscal year 2024, and things are certainly looking up, despite a decline in PS5 sales.
If their profits fall next quarter, we'll probably see more price hikes. I can't imagine having to pay £20 a month for PlayStation Plus.
Decline in hardware sales.
Behind on lifetime sales and decline in first party sales.
Third party content and PSN came through to save the day.
Things will improve starting with the next Ghost game.
Hopefully a steady flow of first party content by end of '25
LMAO good for you sony always covering your ass..
Wow so sony is not responisble or held liable for something that hackers have done. Wheres the justice!?
Sony might not have to legally make good on damage to users but they probably will in order to rebuild consumer trust. It might not be as costly to them as say, a 3 year warranty but they will give users something.
I thought people already know this?
I don't want Sony to lose money...I want them to learn...improve...and fix.
I will quite happily waive this instance...just sort it out please x