Top 5 Problems with Xbox LIVE

With all the issues affecting Playstation Network, Austin Cox of GPT shows that no online service is perfect with a run down of XBL's biggest problems.

[GunShotEddy]

I can think of a lot more than 5. How about when XBL was down during the biggest holiday of the year? How quickly we forget.

[vgchica]

Fanboys have short memories.

[guigsy]

XBL suffered from intermittent disruptions due to service demand - PSN is completely down due to being hacked, potentially exposing millions of people's personal and financial info. Only fanboys would try to label them as identical scenarios.

[jony_dols]

Well considering I have spent over $200 on Xbox Live alone (thats not including the actual console and then the games in which I've also payed for) since I first bought my 360, I would think that any dip in the service from Microsoft is totally unacceptable.

At least Sony aren't charging me for the 'privilage' of playing my friends online, on the console in which payed for.

[X_GAMER_X]

And do you know why it was down?

You can not compare that to whats happening with PSN.

Hacked and stolen personal data is not the same as an increase in live members.

[vgn24]

XBL reported that info might have been lost during that time it was down. So how is it different?

[ComboBreaker]

I like that Microsoft nickel and dime 360 gamers every chance Microsoft got. It's a very good business tactic, especially when 360 gamers willingly want to be nickel and dime.

Now, I may not agree with 360 gamers' defense of Microsoft's nickel and dime tactic, but I will support it, as long as it's 360 gamers that are getting nickel and dime.

[jonlynch]

Right! They bend over and then thank MS for taking their money. I'll enjoy my free PSN when it returns BETTER than ever.

[Perjoss]

yes, how dare they try and make profit from a quality online service, its disgusting i tell you!

[rockleex]

Qaulity online service that can be found on PC and PS3 for free.

[Max_Dissatisfaction]

Not currently it can't, well at least not on PS3

[rockleex]

Obviously.

[TheBrit]

Everyone that keeps saying 'I will enjoy my PSN when it returns better than ever' is nuts.

It will not look or feel ANY different - it will just have more security loopholes fixed on the back end.

It's not coming back any faster, with tons more features etc - most you wil see is new market place content which is nothing new.

[Mike134nl]

Xbox live does provide a good service, maintaining xbox live does cost money. Question should be if this warrants the price.
Looking at the article:
1: Working as customer support sucks esspecially if people yell at you, be nice and you will most likely not experience any problems.
2:it's a good thing Microsoft tries to prevent users from changing their (unique) xbox live gamer tag.
3:xbox live is both peer to peer and server based depending on the game. Though mostly p2p based nowadays the netcode for p2p works better than a few years ago.
4:Microsoft points are a good thing, at least for me it makes spending money on xbox live a bit harder. And enables Microsoft too give away free points in case of a give away or network problems.
5:never had much problem with kids yelling online system admins seem to ban most of the yelling kids

[Vega75]

I'm starting to love these damage control articles. Like any of those reasons are as bad or anywhere near as bad as having your credit card and personal info stolen.

Keep these damage control articles coming

@below: yeah I see. As this article makes it seems like I'm better off having my info stolen and used by a stranger. Than to mute or kick a racist kid from my game. Good to know guys I feel so much better now. S/

[The Matrix]

Sony's solution for the PSN situation: "Hey, Xbox Live isn't perfect.

Problem solved!!

[49erguy]

Its pathetic. I'm a Sony fanboy myself but damn. If all our info is stolen its OK cause its Sony. FUCK THAT.

[GameOn]

They are funny, Especially considering I dont find any of the points to be particularly bad. The customer support one is bs for me, Great customer support the 3 time I phoned them.

[ZeroX9876]

Um anything bad you say about Xbox live can't beat leak of personnal information. NOTHING! Sony is at fault for letting this happen. I hope they get back on their feet and gives to their consumers the best service they can when PSN is back up.

I'm playing on my 360 and my PC for online game since psn is down, but the problem is that most online multiplatform titles, I own them for the PS3 platform (COD, NHL, madden,BFBC2,etc.) since I prefer the dualshock over the classic xbox controller(mouse and keyboard would be awesome, but well...)

cross game chat was mention for the new servers, THAT would be a great addition and a nice add-on for all the trouble this event caused. not that it's absolutely needed, since when your playing a game your probably already using your mic for this game, but still a nice addition.

[kasasensei]

This article is full of fail..

[ZeroX9876]

Customer Support,LAG and Host Advantages and Angry Little Racist and Homophobic Children are on PSN also.

the pay for service side is not bad if paying means keeping your personal information safe!

But for the points system, well yeah that's a big pile of crap, but only 2 of those 5 things are exclusive to 360.

Psn got his share of problem too, like not giving a basic mic with the console, server being down every time a COD map pack is coming out and trophy system being so slow to sync.

Each service got their issues, but I still use them both since they got their force, each of them. Psn being free and Xbox live being online most of the time and not being down when needed the most.

[mcstorm]

Wow is that the best this person could come up with? Talk about nitpicking.

[iistuii]

This site gets worse. How the he'll is the failings of the PSN anything to do with Xbox. So live was down for SOME people SOME of the time over a week long period where it was heaving with new gamers. This is completely different, this is a security breach of which Sony has no excuse because they kept people in the dark when they knew their details had been stolen.

[ZeroX9876]

I never would have tought that someday I would need to call my bank to change my credit card number because my credit card info was leaked on a video game console! that's like the worst scenario ever!

having some hackers on CFW playing Modern warfare 2 is nothing compared to this!

[vikingland1]

I have a Ps3 and a xbox360 guess what? So far only one of the two has jepordized my pesonal info,hmmm maybe I should blindly back them (sony) by comparing one service to another.And the whole thing about MS points? how come they always say its a rip off cuz I have some points left but not enough to buy anything?Money works the same way on PSN last time I checked I have 5.35$ in my wallet but to rent a new realease it costs 5.99$ oh no I have add more money to my wallet the same as XBL.FAIL ARTICAL

[Sanii]

Xbox Live > PSN. As much as I enjoy playing U2 with my mates, It sucks that I have to pay for live but at least it works. This article is just lame and nitpicking.

[BabyTownFrolics]

sony fucked up deal with it

by waiting 6 days to alert its users (me included) to the breach and theft of my personal info they left us open to much harm. I just cancelled my credit card and will keep an eye out for suspicious activity. The fact that people defend sony despite putting all psn users at risk by keeping this info from us is ridiculous.

I dont fully blame sony for being hacked, I do blame them for not alerting me to this the moment the realized the severity of the situation. They chose covering their own ass over their safety of their customers. That is bullshit. If it had been MS folks would be all over this and rightfully so.

[nightmarex121]

Yeah all service has its issue obviously, but the psn advantage for me is at least is game sharing. I actually take advantage of this gaming sharing feature and i literally have over 20 psn games and i got all of them for free.

[slugg]

Who keep screaming "At least PSN is free" will say when they have a couple hundred dollars of random charges on their credit card. lol

[ShyGuy13]

That would be the epitome of irony.