"We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network."
Jesus Christ... Honestly, Sony have been let off the hook the past few days, but if our CC details are out there they DESERVE EVERY bit of bad media, press, and pressure from others. What a complete and utter catastrophe
Merry Christmas to you too. Im sure youd be outraged if you CREDIT CARD details were leaked by Sony too.
sony didnt leak them dumbass
Im more worried about the other information more than anything....who's to say these hackers are not taking full control of our accounts, forcing people to lose them. They hack into your credit card information, then fine call the bank. Deal with a few days of them monitoring the card, and get your money back. The fact Sony stated this gives them more than enough proof. And now they are effing with banks....I guarantee a bank has a better system of finding idiots using credit card information than Sony does. Is it scary? Yes. But for more reasons than the obvious. However there isn't a real need to panic just yet. This happens everywhere. I think a few months ago Bestbuy got hacked and had the same exact issue. Edit: Wasnt saying YOU, just a general "who" lol
I didnt say they did
Oh mann, I always removed my CC info every time I used it. I hope there won't be any issues.
WHY THE FVCK DID THEY WAIT THIS LONG TO TELL US!!?
This sucks regarding private information. I wish they told us this earlier. :-/
"While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility" ugh.. certainly hope it wasnt obtained.
So does everyone still think hackers are the good guys? If hackers get access they will steal fucking EVERYTHING they can get their hands on. They won't just allow you to steal from companies, they will surprisingly steal your stuff too.
If you read through the announcement it specifically states ~ "If you have provided your credit card data through PlayStation Network or Qriocity, it is possible that your credit card number ********(excluding security code) and expiration date******** may also have been obtained." Two VERY important things that keep CC purchases/theft @ a minimum.
Do you blame the bank when it gets robbed, too? This could happen to ANY online retailer who you give your credit card info to. Hell, they could even steal it from your bank. Blame the thief, not the victim. That said, it's doubtful that any usable credit card data was stolen. Such data is generally encrypted and stored in such a way that even people working within the company's systems can have a hard time getting at it. They might get the last 4 digits, but not much else.
damn Only a idiot would do something like this because he or she didnt realize this wouldnt only make sony look bad but also hackers and anon when they were plotting this its just a lose lose situation people are going to crack down on hackers even harder who ever did this probable already leaving the country by now because they know they will be going away for a long
Sony really needs to take hackers to task for this shit and prosecute to the fullest extend of the law. Assholes like Hotz may not have stolen the information themselves, but they cracked the bank vault and showed everyone how to get in. They're just as guilty as the people who stole this personal information. I've maintained this all along - we're not talking homebrew or OtherOS with these hacks. Those pricks were coming for our account info and credit card information. I, for one, am glad that Sony's on top of this and is letting us know what's going on, not like when XBL accounts were hacked through Bungie.net and Microsoft took a week to even start investigating the claims. Take whatever time you need to get this straightened out, then nail the bastards who did it.
@Frostypants, "Doubtful any credit card information was stolen?" Really? So the hackers just broke through all the firewalls to steal online passwords and purchase history? I hope you're right but thats pretty naive man.
@Headquarters11 i do as well, and am still unclear if my info would still be at risk. the other info people can find using google or a phone book so im not to worried. though i did change all the places that use the same password.
Indeed, damnnn but finally sony told us whats going on!
Someone better get arrested and burned at the stake for this. If we cant find who did it, then just arrest moot and geohot since they started this shit.
but I agree the people or person responsible should be persecuted. I can't imagine how they must feel right now. 77 million people are angry right now because of their actions and many are searching for them. Sucks to be them.
FUCKIN ANONYMOUS GROUP....i sure hope everyone supporting this "freedom fighting" group are happy.
but but but but but we needz to hack PS3 for other OS!!!! This is exactly why it was a bad idea to do it in the first place. I don't care if it was to get features that were taken away, this is all what came out of it for us legit customers. Nothing but sh1t.
cyber terrorist thats what these people are. Arent they also involved with wikileaks ??
for your own sake dont try to compare this to wikileaks
kyl, Anonymous sort of made it impossible NOT to compare. Sure, it's dumb, but that's their fault.
"Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained." GOD DAMN SONY! Wtf!? That's what, 75Million+ accounts of personal information/credit card information? Probably sets a new record of theft. Man I hope I'm not affected. This is NOT cool. How is this even possible?
Blaze, it's called a "database". This wouldn't be the first time someone has broken into one. "How is this even possible"? Are you kidding? It happens all the time. But as I keep saying, credit card numbers are almost always encrypted/unreadable in such systems. So they'd end up with maybe your name and address (big deal) and a bunch of scrambled garbage where your number would be...if anything. And it's not like they can use brute force to guess the number without setting off a fireworks display. Let's stop pretending that this is an unusual event. Your credit card data is sitting on countless servers around the world as we speak. If you're this paranoid about the obvious risks, you'd best stop making online purchases...ever.
Damn, massive paranoia is hitting the PSBlog right now, some are starting to say that Sony knew about this and didn't say anything until now, but if they cared to read the whole thing, they could realize that Sony had to call security firms to help with this whole situation, I hope everyone to calm down and credit card data were secured...
oh man this is serious. epic fail lucky my cc not on PSN. This is beyong anything that has happened, this is disaster so much information has been leaked this is not looking good.
daammnnn is correct. does this mean Anon will chase down the hackers? you know? since they want to help us gamers so much.. :|
You kidding me. They knew that a group of hackers were probably up to this. As soon as PSN went down. They were like 'no no it wasn't us, we were uhh making tea. Yh that's right tea'. Ok they didn't say that but you know what I mean. They were so quick to announce that they had nothing to do with it. They won't do anything.
"You kidding me. They knew that a group of hackers were probably up to this. As soon as PSN went down. They were like 'no no it wasn't us, we were uhh making tea. Yh that's right tea'. Ok they didn't say that but you know what I mean. They were so quick to announce that they had nothing to do with it. They won't do anything." IIRC THEY TARGETED Sony's psn store! yup what's people going to say in defense of them now?
Just got this email. Valued PlayStation Network/Qriocity Customer: We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have: 1) Temporarily turned off PlayStation Network and Qriocity services; 2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and 3) Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information. We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable. Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit or similar types of reports. We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible.. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainmentservices to our customers is our utmost priority. Please contact us at www.eu.playstation.com/ psnoutage should you have any additional questions. Sincerely, Sony Network Entertainment and Sony Computer Entertainment Teams Sony Network Entertainment Europe Limited (formerly known as PlayStation Network Europe Limited) is a subsidiary of Sony Computer Entertainment Europe Limited the data controller for PlayStation Network/ Qriocity personal data
"If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained." Well this is just awesome.
The fact that your expiry date and cvc number was not obtained is a very GOOD thing... It is very difficult to use JUST a CC number without the other 2.. This is however, very bad. The sheer fact that these large companies make us use sooooooo much personal info to sign up for things for stupid marketing purposes and then do not safe guard them is just pitiful. I am kinda at a loss as to how to feel over all.... I won't be affected as I never put my CC info in to PSN but the fact that this happened to Sony is a little daunting... I was also upset that there was no ETA given, but I assumed they wouldn't. Oh well, guess I will renew my gold subscription... EDIT: Sorry, and ETA was given... "within a week"
It says excluding security code, not excluding security code and expiration date. So hackers could have obtained the two main ingredients for successfully CC theft.
.... it says EXCLUDING security code.. But after reading it again it does say it HAS expiry date...
why on earth did they take a WEEK to tell people this? WTF...
thats what i was thinking @jahcure
Well you do need a security code for a lot of online transactions...
Well guess I'll just change my password when I log back in. Hope it's back up today sometime I'd like to download all the DLC for ME2 and play some Socom 4 coop :) EDIT: For once I'm glad the credit card I had tied to my psn account just expired. Still sucks they could have your other information though...
Yah, glad the card I used for the PSN expired as well.
Hey Hackers if you have my address i'll be expecting you with a fucking shotgun anytime
lol! On topic though, It will be pretty interesting to see how PSN will be when it's back up. I checked my bank account and still have the money I had in it. I'll still use PSN as normally though once it's restored.
And a butterfly knife
I've been sharpening my katana for just such occasion. Come, hackers, feel the wrath of my blade MWHAHAHAHA!!!! j/k (maybe) ;)
" expect to restore some services within a week. " :( from now on that is.. long time ahead..
The hackers always try to say they are just trying to hurt Sony, but yet they really are nothing but a bunch of greedy bastards. How does stealing credit card #'s hurt Sony?
Maybe to prove they can. This was not Anon btw, it was a custom firmware that when EXPLOITED and GLITCHED, can lead to illegal activities on PSN, ala this. Just saying, whoever did this is indeed a criminal and all, but it was non Anon, I dont think anyway
SAYS OTHER WISE..IT WAS THEM WITH A LOIC ATTACK !
@ftwrthtx- Do you understand that classic play though? It's like a hostage situation where a gunman has a gun to his hostage. They tell the negotiator they want $1,000,000 dollars or the hostage is dead. The ultimatum is placed in the hands of the negotiator to bring the money or let the hostage die. In this scenario, Sony is the negotiator and the Gamers are the hostage. Does the hostage tell the gunman to put the gun down? Or urge Sony to pay up the $1,000,000. And if Sony refuses, and the hostage is shot, in the mind of the gunman who pulled the trigger they say "Well you killed them since you didn't bring the money, it's your fault." Even though bringing the money wouldn't necessarily have solved the situation, the gunman tries to create doubt.
That makes no sense. Sony isn't holding anyone hostage. The hackers are.
Christ... anyone else doubting Sony made the right call taking the whole service off line now? Definitely will be updating logins on there and security questions and everything else, because that is wild.
Dude i've been saying this from the start.. :)
I hope they add feature where we can change our PSN name but keep the trophy information. (Just in case we need to)
I can already see the topics on N4F...I mean G now... "PSN shutting down a good thing? You bet!" "Sony takes best method possible to secure PSN!" "We love you Sony!" lol, journalism...
never buying another PlayStation console/handheld again. @responders because my personal info could of been taken and we are just learning know from Sony.
Five bucks says you will.
It's not that hard to believe he wont, or anybody else. When there are already a multitude of alternatives, experiences like this DO affect the customers future choices. You'd be lying/naive if you said it didn't, even if it wont actually change YOUR mind. Unless Steam and XBL get hacked for user info, this will be a stigma over Sony's head for a LONG time, whether it is a real issue or not. Sure Sony is the victim here, but is that going to be relevant if you have to jump through hoops because someone has stolen your identity? For once stop thinking like a fanboy, and try to consider that there is more to a discussion than BLACK AND WHITE, "with us or against us!" "You either love Sony or you love hackers!"
Well said soundslike.
Because they got hacked?..
You bet hackers try to hack any companies website everyday, Sony deserves e ery criticism of their incompetence
Yea this is so Sony's fault..grow up troll.
oh dude not blaming Sony just not gonna buy more of their products again.
yeah coz that sony DSLR camera you get at christmas will surely be hacked and your photos replaced with images of meerkats.. If you're that alarmed by this just dont purchase things from PSN job done.
It is Sony's fault. This all started with Sony removing features and blocking some USB devices. I'm also not going to buy more Playstations. PS3 wasn't that good of a console anyways. Sony could have just banned or filed a lawsuit against those Geohot members. They didn't need to affect the whole userbase. Now, I can't use my 3rd party gamepads.
Yeah but they are more likely to be extra secure now. In retrospect you should have bought the ps3 after this.
@afroman Well if you think about it, it's more like, "I won't offer my credit card info/personal info to Sony anymore". It's not like it's the PS3, the *product's* fault. All of this is online related. Though I would understand your standpoint from this...
This could have happend with anyone, not just Sony. This is a big reason why I don't even like using my real name when signing up for anything online to prevent situations like this. Back early 2010 I couldn't use my CC on there anymore; at first I was upset but after this I'm glad I used PSN Cards just incase something like this did happen. As far as "not buying Sony again" is your choice; if this was with ANY service people would have second thoughts. I have confidence they will do the right thing when the time comes. I will say from now on its PSN Cards only.