Red ring of death just "mass hysteria"?

There's an interesting theory on the Xbox 360's Red Ring of Death phenomenon: We all know that Microsoft is dealing with so many console returns, but there's a possibility that some 360 owners just caved in to the Xbox 360 red ring of death "mass hysteria". They immediately turned in their consoles upon seeing the four red lights, contributing to the reported high failure rate of the console.

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BlLL GATES5893d ago

when it comes to the 360.
its a system designed to work for a short while, and fail accordingly.

FreedomReign5893d ago

My explanation - a really nice ora.

bumnut5893d ago

anyone else getting bored with bill gates comments?

i will stick my neck out and guess yes.

5893d ago
devi8i5893d ago (Edited 5893d ago )

I have already put BG on Ignore and I suggest everyone else follow suit...

as for mass hysteria, I think not. One cannot simply send in their unit for repair. You have to call the support line, and after being walked through many steps including unplugging all your cables, removing the hard drive, plugging the console into a different power outlet, reattaching all the cables in the order they tell you to on the phone, rinse and repeat, THEN and only then will they issue you a return number and packaging.

PS - If you disagree with me, please speak up as to why. If you believe I am wrong then please show me the error in my ways so that I can change my opinion.

MikeGdaGod5893d ago

yea..........i bet thats what MS hopes it is

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COCK5893d ago Show
reaperxciv5893d ago (Edited 5893d ago )

is the E68 - video cable error.

In order to fix this, power down the xbox360 and reattach the supplied AV/HD cable in it's specified receptacle.

ben hates you5893d ago

three red lights internal error(i know because i droped my first xbox 360 and other) and four means cable error i know because when i got my new one it had four the second i hooked it up and freaked out and reattached all my cables and then i got the green light

sfinXters5893d ago

Could be true, but not likely. Mass hysteria could only affect those on-line and reading gaming sites, but most of xbox (and other console) users don't and probably don't even know about the scale of the issue.

Gizmo_Logix5893d ago (Edited 5893d ago )

And back in 2006 when RROD was just starting to gain critical mass. Gamers weren't just automatically turning in their consoles. It's like any electronic device that acts funny. You walk up to it, check the cables, look behind it, reset it a few times, take the disc out, clean it, etc..You check it out.

Even today. You'll sill get people try to "fix" their 360 BEFORE sending it in. It's not like there's some robotic box that pops out of the wall, ready to ship it in, and whoosh it away to Microsoft's HQ like The Jetsons conveyor belt. No, first people try to fix it, shake it, wrap it in a towel or any of the other tricks they use, BEFORE going to the trouble of actually boxing it and actually shipping it.

Just look at the YouTube vids. The moment someone gets the RROD they try many things before sending it off.

What this means is that in addition to the 33% there's a small few (knuckle heads) that send it off without first trying to check it themselves.

FreedomReign5893d ago

When I got the 4 red lights, for the first time.
I thought my console had fried. This is before I knew 4 was different from 3.

True I did the troubleshooting and it worked, but only after disconnecting all cables, USB devices, controllers, and the HDD. I can see, how some would just bring it back to the store.

I can also see how phone support would miss it.

I work in IT, and you just can't underestimate the user. Of those who call at least half just don't care to try ANYTHING before calling, and the other half, are determined they know the problem before you even try to help.

That's IT in a nutshell.

Rageanitus5893d ago

The problem is if you get the 4 rings often and you have to remove all cables , there is a problem

I had very very similar problems on a PC power supply and guess what power cycling and physicaly pulling the cords is the first signs of a faulty power supply.

I spoke to a few individuals who work on desktop support and they say this eventually leads to a fried component on the mobo.

In essense dont underestimate the stupedness of clients but also dont over estimate the capablitly of hardware. This type of troubleshooting just seems like a temporary fix and its not solving the rootcause of the problem

FreedomReign5893d ago

This happened last december after a power outage. Thanks for the heads up though. Sorry if it sounded like I had to do this more than once.

That was the first, and only time I got the 4 lights. Since then np.
Console was purchased Nov 22, 2005.

So you can see why I feel somewhat blessed. Only reason I've called Xbox is to try changing my American XBL account, to a Canadian one. Wouldn't let me. Damn you MS!

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caffman5893d ago

since none of the people on my friends list (98) have had 3 rings, and it's supposed to happen on 33% of consoles, this could be an explaination. However, I'm now waiting for the SDF to say that I'm lying and the story was put on by one of the biggest xbox fans on here.

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FreedomReign5893d ago

I mean launch console or not, they owe you $139. So did they pay you?

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