EB Games Australia Issues Total 360 Recall

EB Games Australia have issued a recall on their Xbox 360s. Not just their own personal display or demo units. Every single Premium Xbox 360 they had in-stock. Sources within the company have confirmed that two weeks ago (approx June 29) store managers were first asked by Head Office to test every single unit in stock for errors, but were then ordered last week to return their entire inventories of the console, as well as remove all 360 promotional material and dummy boxes from their stores. The recall is believed to be due to a faulty batch of HDDs, as it did not include Core units.

[marionz]

strange..i wonder if eb in new zealand will do the same, i didnt buy mine there but i bought my mum one from there last christmas

[nasim]

but this is not unusual since 60% of x360s are defective

asian manufacturers are hesistating to make x360s.

MS themselves are admitting that 100% x360s have flawed designs and are defective

they blame cheap components for x360's failure

http://www.n4g.com/xbox360/...

BETHESDA:_ x360 do fail sometimes so i am having an extra SDK

http://www.joystiq.com/2007...

Guardian's take on 60% x360 failures

http://technology.guardian....

MS themselves are saying that there were flaws in x360's design
http://forum.beyond3d.com/s...

FIXED

i always link my claims which are VALID from idependent sources

[Bloodmask]

This is obviously a bad batch. Nothing more, as this was never reported anywhere else.

I'm sure the fanboys will take this story to town though.

This story will get posted in about 5 seconds and be on the front page. 1000 degrees by the time it is done.

Welcome to N4G.
----------------------------- ----
I think it is funny how I get disagrees, is this story not on the front page with a high temperature?

[Maddens Raiders]

...OL -

[drtysouf21]

http://www.n4g.com/NewsCom-...

and now ladies and gentlemen take a look at this

http://www.n4g.com/industry...

see how he changed his also

He called me desperate, truly said and pathetic yet look at
what he was doing himself. Don't let him fool you he is
the biggest anti Sony person on this site just look at his old
comments all his submitted stories and all the sony hating articles
he posts that end up in the failed section. Here's a funny one
he tried to post

http://www.n4g.com/xbox360/...

if you notice those screen shots they say press L2 on one of them
which clearly lets you know they are PS3 shots taken from the PS3
of IGN.

[Counter_ACT]

Yeah, I think its 2 red lights or something, but im not 100% sure. We get it now and then at work, it does happen.

[FordGTGuy]

Something must've happened between the factory and Australia because we've heard nothing about this anywhere else.

[ShiftyLookingCow]

Is Arnold Schwarzenegger coming back? Is it in Mars?

[dantesparda]

LOL! oh billyboy, you are like the site clown, i like it, keep it up. You bring some levity to this site

[ChanDangle]

Bwahahahahahahahahahaha! Sucks for them but I'm lucky enough never having to ship out my console, yet.

[Maddens Raiders]

predicting a "300" type battle scene ~ only with words. I wonder how the new 360's were quality assured?

P.S. - The picture of Arnold is quite amusing. A bit over the top (If I did it, the screen would be on fire) but amusing - I love Total Recall.

[Omegasyde]

Yea that face was classic. The movie was awesome as well.

Good picture choice.

[Daewoodrow]

I think it should be pointed out now before this gets out of hand, this has nothing whatsoever to do with the "red ring of death" failures. It sounds like a bad batch of hard drives isolated to that area.
Now, i'll sit back and watch an estimated 5 million fanboys ignore this fact.

[SofaKingReetodded]

is that no one is going to cut MS any slack, you aholes have yourself to thank for that. See what all the mudslinging on the PS3 gets you when you yourself are living in a glass house??

you retards got so happy calling the PS3 a "paperweight" that you failed two notice your silicone hero is shooting smoke out of it's ears.

Like they say in prison "just grin and bear it you little ho"

[Daewoodrow]

first of all, I find the concept of being called an idiot by you extremely funny, to say the least.
Second of all, i've never called the PS3 a paperweight, nor have I criticised its ability to function. I refuse to buy one for far more intelligent reasons than that.
And third of all, your resentment for the 360 doesn't change the fact that i've still been playing it and enjoying it practically every day since it launched. Trust me, you're far too slow to change anybody's opinion on anything, other than of course their opinion on how useless you are.

[the greatest]

Arnold Schwarzenegger has a ps3

[Bathyj]

But seriously, why would anyone buy a 360 right now? Wait for the Falcon hardware.

How have these new units been Quality Assured? Every Xbox till now has been built the same and they aren't changing until the Falcon is introduced, so that mean they are all susceptible to the same breakages.

I went to JBHIFI today and their 360 had 3 rings. The guy told me it was a week old and some other douche with no clue about games was asking the kid what Xbox was like while he was packing up the broken one. I felt like saying Dude, look what he's doing. Anyway, it all worked out. The douche left, the kid packed up the 360 and when I came back and hour later there was aPS3 set up there. True story.

EDIT
To the people who disagreed with me, I was just wondering what you disagree with. You dont think its worth waiting for the new and improved hardware or you dont believe what happened to me at JBHIFI? Both are true in my opinion but if you disagree I would like to hear why. Dont just tick the "I Like Xbox/disagree" box or the "I Like PS3/agree" box. Reply and tell me why.

[cartman313]

I agree, I'm waiting for a more reliable system before I purchase one. Though when they release the new one, PS3 will have plenty of games so the desire may not be there still.

[Covenant]

Since I am now on my 4th 360 (w/receipts to prove it), I'm hoping that IF/WHEN my current system craps out (God forbid), the Falcon units will be available. Hopefully, they'll prove to be more reliable.

P.S. Official South Park avatar thread!

:)

[unbiased]

Microsoft is going to recall every 360 ever made and replace it with a Dreamcast and crazy Taxi bundle

[ReBurn]

Crazy Taxi on Dreamcast is freakin' sweet! I don't know why people diss the Dreamcast so much. It had some really good games.

[nurayi]

but this was really funny, sorry if that makes me a bad person. long live the dreamcast!

[PS3n360]

from unbiased to unintelligent

[FeralPhoenix]

I guess you could call it damage control but under the circumstances I think it logical to say that its just a bad batch of HDD's since none have ever complained of problems with the HDD before to my knowledge. I think M$ would be fools not to have Quality Control measures in place but it is possible to produce a bad batch, sort of like the bad laptop batteries Sony made, everybody knows they make quality laptops and batteries but mistakes do happen in a huge company, all it takes is one guy in a large manufacturing plant to get lazy and things like this can happen. Either way its not good, especially with M$ public perception right now, I just can't buy that they don't have proceedures in place to prevent something like this, call M$ greedy, call them whatever you want but not stupid, so that says to me somewhere somebody didn't do their job, M$ needs to make an example out of somebody, fire whoever is responsible and tell what went wrong in this case....I'm actually very curious about what exactly happened in this situation, they should respond quickly and indicate if this is an isolated case.

hmmm, while I do think this news is fine, just a report of a bad batch of HDD's but this thread still has the familiar tone of beating the same ol drum of bashing the 360 on the hardware issue whether M$ is taking steps to resolve it or not....I guess since Sony has had a positive E3, its as good a time as any to bash the competition as hard as you can. I think it will be very interesting if Sony were to experience any unforseen problems in the future, who knows, I'll still continue to game on them both but I'm just curious what would be said. Enjoy the war.

[Bathyj]

Its worth keeping in mind they're only assuming its bad HD's based on the fact its not core units. It could mean the cores are older stock and most the failures are newer Premium packs, since I cant imagine they send many core units out anymore. Thats fairly sound logic isn't it?

As for Quality assurance, if it exist at M$ you would think a refurbished unit would have passed right? In other words, any unit that has already failed, been sent back to M$, fixed, and tested (hopefully) would have passed their QA procedures and be top notch, right? Sadly, No.

By Brother in Law who manages an electronics store, who I have mentioned in previous post, and who just sold me my 1080p Bravia ;), was telling me about the refurbished consoles they sell. I laughed because I couldn't believe people are so dumb and cheap to save AU$100 on a machine that has already failed once. I guess they figure if it broke once, at least its been looked at and must be ok now. One guy brought back 4 units in the space of a couple of weeks.

I agree M$ has done everything right since they fessed up and gave the extra warranty except it really 6 months too late and in all honesty it should be them doing a recall although that would be devastating to them.

But thats why my opinion of M$'s quality is less than rock solid and since I know nothing in the machines is really changing until the Falcon hardware comes out, I would be waiting for now if I wanted to get a 360. Hey, how's that for irony. "This is waiting" (ewww, thats gonna cost me bubbles. Counter them for me Sonyfans/fanboys.)

[gameforall]

more Crapworks

[Cartesian3D]

whats the meaning of faulty batch of HDD ?

HDD is a very basic part , and I'v never heard of any error in HDD production like this.. ( I saw sth in battery production(sony) ,mainboard for 360(microsoft),Software bug and so on ) but for Harddisk its alittle strange..

I think they are wrong, its another error from somewhere else..

[Daewoodrow]

you've never heard of an error in Hard disk drive production? You're kidding right?

[Cartesian3D]

its not so hard to understand my word.. if an HDD has an error they can find it in anykind of test in production..

but for Battery or Mainboard there is a chance even in mass production that they cant find out error before releasing product ( its more complex and it needs time )

so IV NEVER HEARD OF HDD RECALL , and any error in mass HDD products ..

[Daewoodrow]

To put it politely, you're highly mislead. There is ALWAYS a chance of human error. During the production of every single computer based component, a certain percentage are practically guaranteed to fail. This percentage decreases as the production process is refined. It is quite easy to fathom a batch of bad hard disk drives being mistakenly included in the component shipping process during mass production.

The most notable recent case being the recall of the Sony laptop hard disk drives which were bursting into flame.

[EZCheez]

Actually, I have never heard of what you are talking about. I heard about Sonys batteries but nothing about their hard drives.

Here is a link to the story on the batteries
http://www.cnet.com.au/lapt...

I looked before posting, so if you have the story I would like to read it.

[Daewoodrow]

I was mistaken, I appologise. It was in fact the batteries, not the hard drives.
My original point still stands though.

[ironwolf]

My first job in the computer industry was in an HP assembly plant for RAID arrays. We had to return bad batches of HDDs to the manufacturer on a fairly regular basis. At the time, a 100mb drive was huge, and an extremely high end computer was a 486 33.

[jerseynets04]

almost two weeks after i got my first 360 system, i downloaded my first multimedia content and after downloading it i got the rings of death and i tried everything it would start up past the dashboard anymore. i sent it in for repairs, only for it to be sent back the same system and all, and be told its the Hard Drive and they refused to replace it and informed me i would have to purchase another.. i was so pissed that i had to go and burn another $100 before owning the system for even a month on a faulty product. i was considering trying to get a refund on the hard drive that i bought by replacing it with the original but i grew too lazy to steal.

but i experienced the faulty Hard Drive, those aussies are lucky M$ wasnt ignorant enough to leve their systems untested. are they supposed to do that before they ship them?? retards.

[Blankman]

not to be a hater but i wonder why msoft didnt jst replace the hdd's. that way they wouldnt be seperating gamers frm ther box

[Skynetone]

From day one of testing my newly bought 360 i new it wouldnt last more then a year so after several Days i managed to tottaly re-engineer the system it is know 33% lighter and 19% slimmer it runs cooler and i can know here my self think

[dale1]

sh*t it gets worse

[Lucky232]

The 360 is having one of the worst PR weeks. My god. First that fake 100% faulty unit story, and now this.

[Covenant]

The same thing happened to a batch of 360s shipped to my store: All of them had defective HDs. We ended up using our next shipment as replacements, since we can't "recall" them. It left us with few units to sell.

My first 360 had a bad HD right out of the box.

[Cartesian3D]

it was BATTERY recall not HDD recall buddy..

I said that story myself in my first post, if u read it carefuly u can see it.. anyway it wasmy opinion.. and I just tell the truth ..

hope to see 360 65 nm soon , with better mainboard design and more efficient heat transfer device..

GL

[sumDooD]

heh, at first i wasnt sure if that was a picture of schwarzenegger or the dood from the new RE5 trailer 0_o

[jerseynets04]

neither, its Microsoft after admitting they need a recall after defecting the rest of their customers products..

[sumDooD]

or could be bill gates forcing another crappy 360 out his ass =)

[paracardium]

Sure glad I didn't waste my money of this crap.

[bootsielon]

And also on my 3rd 360. Seriously, what the hell is wrong with MSFT? Even when their HDD is first party, tailored specifically for the 360... it fails. On the other hand, PS3 can have any 3rd party laptop HDD installed on, and there are no problems.

Someone should make a 3rd party Xbox 360. lol

[PS3n360]

man that made me laugh. The nyko xbox360 addon for your stock power supply-bubble for you. I love my 360 but i can still laugh at it.

[Shaka2K6]

' ' Sure glad I didn't waste my money of this crap. ' '

I agree what a waste of time. i rather get a wii.

[chasegamez]

2 months later red rings

[MikeGdaGod]

if its not one thing its another